QUOTE(amirudin920927 @ Jul 26 2015, 05:09 PM)
Heard from TM friend, 10Mbps user can upgrade to 30Mbps and 20Mbps to 50Mbps w/o resubscribed and with the same monthly payment.. but for phone call there is no more free call to fixed line, all will calculate as PAYU..
there's a catch. you may think o switch and still pay same sure. the thing is you will be locked to that for 2 years ..... and like someone else mentioned, if later in september there is a basic 30/50 which has a cheaper price (because it none of that aneka and other additional channels nobody wants) then you are screwed, cause you cannot change to that as you'd be hit by a penalty :/ but this is assuming there is a cheaper package in september ..... i personally rather wait and see
QUOTE(fruitie @ Jul 26 2015, 06:56 PM)
I called their CS and they are ever unhelpful. She doesn't know about this issue and keeps insisting that TM only provides basic router. If you want a better speed, then get your own router.

I told her this equals to cheating if it's true. You introduce a plan which your customers are not able to use.

Once upgraded, I cannot downgrade anymore.
How about others? Does anyone of you using the stock equipment and manage to get full speed with WiFi? I only use WiFi and not LAN cable, so your experience sharing is very much appreciated.
she's obviously a twit who doesn't know technical issues even if it smacked her in the face. should ask her next time to pass the phone to her supervisor. or maybe..... even worse, it's the managements policy to deny any poor performance

then better report to MCMC to pressure them (wonder if anyone done that yet)
this one time my internet didn't work. so i did all the normal troubleshooting on my own end. reboot router, update router firmware. re-do settings. restart pc...... pretty much all you can think of.
so i reported it as a tmnut issue, but then they ask reboot modem which i told i already done. still won't believe..... only much much later, they called back and admitted it was an issue on their end all along despite denying it >_>:
sigh.... they should never say not their side without checking first... this problem with tmnut support :/ talk cock over phone as if we don't know anything about basic IT technical troubleshooting.