APRIL 07 Thursday
TMNET TEMPORARY SERVICE INTERRUPTIONThis is to announce that TM Net Sdn Bhd's Internet service is currently experiencing a slight drop in performance caused by several outages due to service degradation at some of its international links to Singapore, Hong Kong, China, Korea, Japan, Thailand and United States. Our multiple link providers which subscribe to the international carriers are still trying to restore their system for TM Net service.
TM Net is currently running slightly short on international capacity due to the problem. The congestion will be alleviated as soon as the international carriers fully restore their services for our connectivity. Meanwhile, we have taken immediate action to divert some traffic through our tmnet Eastgate service as well as to other back-up links to reduce the Internet international traffic congestion. The international providers are carrying out rectification works in stages and we will be making an announcement when the service has resumed to normal.
TM Net Sdn Bhd apologizes for any inconvenience caused but at the same time we would like to assure you that what we are doing is necessary in order to restore the service as soon as possible.
Customers can call our TM Net Customer Interaction Center at 1-300-88-9515 or 1-300-88-1515 from 8:00 a.m. till midnight or email at custcare@tm.net.my for further enquiries about the service.
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Has the net line gotten worst ? or its the same (ping) ? I seriously hope they are talking about the problem we have been experiencing for 4 weeks, not a NEW PROBLEM that is occuring just today.
Guess, this means we don't have to goto Clickers, Wildside.
I hope they can fix it by this Sunday. I sorely missed my 16 hours WoW marathon every Sundays....yes...that whole day I play only to take a short break for food, a short nap and shower...lol thats my Sunday life...so pathetic...