How's everybodys ping? I'm still stuck at 3k. So much for streamyx fixing their international line.

Didnt get any better last night.

Streamyx was down for about an hour, was hoping that they are doing their job finally getting it all fixed. Logged into WoW. Bam 2k ping gradually turning into 3k+. Gf over in TTDI using 1mb line got 218. no problem, latency abit high around 500-800ms but playable.

This is kinda getting old. I'll stop posting how lag it is.

Bad news....they decided to change the routing in my area somewhat and now I am lagging up to 6k constant! Totally New HIGHS!


Tracing route to us.logon.worldofwarcraft.com [12.129.232.111]

over a maximum of 30 hops:

1 * * * Request timed out.
2 37 ms 25 ms 27 ms 219.93.218.177
3 25 ms 22 ms 23 ms 219.93.216.101
4 23 ms 23 ms 23 ms 219.93.155.29
5 25 ms 23 ms 24 ms brf-odsy01-srp1-0.tm.net.my [210.187.135.1]
6 29 ms 24 ms 24 ms 210.187.142.1
7 26 ms 23 ms 25 ms vlan150-brf-sw03.tm.net.my [219.93.175.114]
8 25 ms 23 ms 24 ms brf-backbone02-ether0-0.tm.net.my [202.188.0.8]
9 2359 ms 2338 ms 2364 ms POS5-1.IG3.SAC1.ALTER.NET [157.130.214.117]
10 2263 ms 2286 ms 2256 ms 0.so-0-1-0.XR2.SAC1.ALTER.NET [152.63.54.126]
11 2238 ms 2247 ms 2208 ms POS7-0.BR5.SAC1.ALTER.NET [152.63.52.229]
12 2206 ms 2215 ms 2231 ms 204.255.174.174
13 2314 ms 2313 ms 2326 ms tbr2-p013802.sffca.ip.att.net [12.122.11.229]
14 2218 ms 2200 ms 2221 ms 12.122.11.94
15 2222 ms 2203 ms 2213 ms gar3-p370.sffca.ip.att.net [12.123.13.161]
16 2300 ms 2305 ms 2299 ms mdf1-gsr12-2-pos-7-0.lax1.attens.net [12.122.255.254]
17 2294 ms 2286 ms 2279 ms mdf1-bi8k-2-eth-1-1.lax1.attens.net [12.129.192.242]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

I'll be making my way to clickers Kelana Jaya this Saturday. Anyone would like to join ?

No, I'm not rioting

Edit: I have a free trial for North American Lineage 2 to give away. It requires a credit card for confirmation - ends May 1. 200ms ping.

This post has been edited by Xeoalpha: Apr 7 2005, 11:28 AM

now using 218 ip but end up 1k ping

go burn thier office

LOL -Worst for us then, no more internet!

tm net me

use jaring wireless lo

Frankly, I'd take half the day off tomorrow and go to Cyberjaya and ask for Baharum Salleh.

Actually, take the whole day off... you'd probably need it to describe all the problems

me tm net's director

Yes, I'm sure that's very constructive and all... heh

ShinAsuka - Stop flooding, please.

Wildside - First, you have to goto the Managers. Taking up to the head honcho is not always a good idea. Would you like to join me at clickers ?

6K? Lucky guy! I'm lagging constantly at 9k!!!! Can't check auction mail, can't chat at all! And got booted out of the game in about 1-2 minutes everytime. WTH!?!?

Can't go to clickers or call Screamyx now, gotta get ready for uni finals! If I fail my paper, blame Screamyx, heheh

Nah, I'm not expecting the CEO to roll up his sleeves and resolve the issue. I just want to see someone in a sufficiently authoritative position who will get someone with enough IT-savvy that can understand what I'm saying.

As for a visit to Clickers, I went to the Damansara Utama one two days' ago. Nobody with enough IT know-how there to understand what I'm saying. Mentioning 'traceroutes', 'latencies', etc. drew blank looks from them... as I expected.

Heck, I work close to Menara Maybank, so I've been going down to Telekom Bukit Mahkamah every chance I get, but they seem adamant that the problem is TMnet's, not theirs.

Come with me to Clickers Wildside. It is after all the HQ.

If they know, I think they will. Problem is, this thing never goes up. For call centre, our call is just a call from somebody that have slow connection. That's all they know. Solution? Reset your modem / pc /etc
or :
'we have problem with <insert the value you told him either 219 218 whatever>,
please be patient / try reconnect later etc' - hang up - close call.....

As long as this thing is not escalated to their technical team (I mean the 'technical' team, not the 'so called technical' call centre people), no one will notice.

If I have the means, I will just make 10-20 of same reports, record their response (which WILL be all different) then publish to paper. At least we can prove their call center super suck.

@Xeo

Heck! why not.. it can't hurt! Just 10 minutes down the LDP for me anyway.

It will have to be after 11am on Saturday, though. I have a swimming class to conduct from 9 to 10:30.

Streamyx just called *surprise surprise* and asked me to troubleshoot with the technician. I told them I'll call back and do it tonite coz I'm leaving now. Don't think it'll help, but at least somebody DID take action based on my report I sent in 3-4 days ago.

I just called tmnut's routing head, buahaha ..

as for baharum@tm.net.my, thats not baharum salleh's .. heh

Tips

$ whois tmnet.com.my

Welcome to MYNIC Whois Server.
--------------------------------------------------------------------------
For alternative search,
whois -h whois.mynic.net.my xxxxx#option

Type the command as below for display help:
whois -h whois.mynic.net.my #h


Please note that the query limit is 20 per hour from the same IP.
If you have recently modified your domain name data, it may take up to
10 minutes for the modifications to be updated on the WHOIS database
------------------------------------------------------------------------

SEARCH BY DOMAIN NAME

a [Domain Name] tmnet.com.my
b [MYNIC Registration No.] D10549
c [Record Created] 19-FEB-1997
d [Record Expired] 19-FEB-2008
e [Record Last Modified] 04-MAR-2004

f [Invoicing Party :MYNIC]
MYNIC Billing Unit
MYNIC, MIMOS Berhad
Technology Park Malaysia
57000 Kuala Lumpur
Wilayah Persekutuan
billing@mynic.net.my
(Tel) 603-89917272
(Fax) 603-89917277

g [Registrant MYNIC Handle : RGA001030]
TELEKOM MALAYSIA BERHAD
(128740-P)
Telekom Multimedia
3rd Floor Kelana Parkview Tower, No 1, Jalan SS 6/2
47301 Petaling Jaya
SELANGOR
(Tel) 03-7074694
(Fax) 03-7038665

This post has been edited by Utada: Apr 7 2005, 12:09 PM