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3nf0rc3r
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May 21 2015, 02:14 PM
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Getting Started

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Ask 1111 they say need check with the blue cube branch which I filed my application to change from old celcom postpaid plan to this new 1. Ask blue cube, point finger at the system. They also don't know what's preventing the change. Had to raised my voice and bug 1111 and celcom care chat few times, also kept saying they are doing their best..... will escalate to their IT Operation team etc etc... kept on being told give them time everytime i called...fed up waited for two weeks with no solution in sight then I went and file a report to Communication and Multimedia Consumer Forum. Finally today they changed my plan.
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adam7979
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May 21 2015, 05:47 PM
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New Member
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QUOTE(Isaac599 @ May 21 2015, 01:41 PM) Anyone here port from Maxis to this Celcom plan? Have a question to ask.. Do you guys receive a message from Maxis about to confirm leaving by reply Y or N? Is it normal that i don't receive any reply after i reply them Y? i only got: "we acknowledge your request to move. Thank you for being with Maxis and we hope t oserve you again in the future. For further queries, please call 1800xxxxx" then "Contratulations! your celcom service has been activated. Please insert your celcom SIM card now to start enjoying the Fastest network, widest coverage and best rate" then, change sim card, bye maxis.
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!@#$%^
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May 21 2015, 06:12 PM
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QUOTE(adam7979 @ May 21 2015, 05:47 PM) i only got: "we acknowledge your request to move. Thank you for being with Maxis and we hope t oserve you again in the future. For further queries, please call 1800xxxxx" then "Contratulations! your celcom service has been activated. Please insert your celcom SIM card now to start enjoying the Fastest network, widest coverage and best rate" then, change sim card, bye maxis. welcome to the blue family
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Isaac599
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May 21 2015, 06:28 PM
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Getting Started

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QUOTE(adam7979 @ May 21 2015, 05:47 PM) i only got: "we acknowledge your request to move. Thank you for being with Maxis and we hope t oserve you again in the future. For further queries, please call 1800xxxxx" then "Contratulations! your celcom service has been activated. Please insert your celcom SIM card now to start enjoying the Fastest network, widest coverage and best rate" then, change sim card, bye maxis. Yours take how long to complete the whole process? Mine only Morning get one celcom message,and Maxis message ask for confirmation...till now still not yet receive any message yet..
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DJFoo000
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May 21 2015, 11:58 PM
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I have a friend that I convinced to switch to this plan. He got the "please confirm that you want to leave" sms. He simply waited few hours to reply, for the heck of it. Ended up he received an SMS saying application rejected and when he called maxis, maxis say he replied too late for system to register (even though he replied before the dateline that Maxis requested).
Moral of story: reply that SMS as soon as possible!
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AndreaPirlo
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May 22 2015, 08:17 AM
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Getting Started

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Yes reply maxis sms with yes until it reply back thanks for your confirmation...i reply then the Y twice then i got than thanks msg..
This post has been edited by AndreaPirlo: May 22 2015, 01:26 PM
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adam7979
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May 22 2015, 12:33 PM
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New Member
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QUOTE(Isaac599 @ May 21 2015, 06:28 PM) Yours take how long to complete the whole process? Mine only Morning get one celcom message,and Maxis message ask for confirmation...till now still not yet receive any message yet.. Saturday morning visited celcom branch, Sunday morning received that two sms'es
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yay121
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May 22 2015, 01:08 PM
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Getting Started

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this plan is sucks nowadays...totally cant accesss the data...have to keep switch between 3G and 4G,and sometimes even hv to switch on the airplane mode...
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!@#$%^
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May 22 2015, 02:01 PM
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QUOTE(yay121 @ May 22 2015, 01:08 PM) this plan is sucks nowadays...totally cant accesss the data...have to keep switch between 3G and 4G,and sometimes even hv to switch on the airplane mode... time to jump ship. lol
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DonMe
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May 22 2015, 04:29 PM
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Getting Started

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QUOTE(yay121 @ May 22 2015, 01:08 PM) this plan is sucks nowadays...totally cant accesss the data...have to keep switch between 3G and 4G,and sometimes even hv to switch on the airplane mode... Die lo... Too many people Liao...
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scoop7
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May 22 2015, 04:42 PM
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QUOTE(yay121 @ May 22 2015, 01:08 PM) this plan is sucks nowadays...totally cant accesss the data...have to keep switch between 3G and 4G,and sometimes even hv to switch on the airplane mode... whole day? location? my place ok saje
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alexleow81
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May 22 2015, 04:51 PM
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QUOTE(yay121 @ May 22 2015, 01:08 PM) this plan is sucks nowadays...totally cant accesss the data...have to keep switch between 3G and 4G,and sometimes even hv to switch on the airplane mode... Are you sure? My line OK only here!
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AnnaHui
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May 22 2015, 04:56 PM
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Getting Started

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Hi there, I have successfully ported from Yellow to Blue today within 18 hours without charges. However I only enable 3G setting in my phone as I only use it for social apps. But I do notice even the connection is better than Mr. Yellow, it takes some time for the connection to be connected :S... Just like what yay121 mentioned.  I'm in East, Bintulu.
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yay121
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May 22 2015, 05:07 PM
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Getting Started

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QUOTE(alexleow81 @ May 22 2015, 04:51 PM) Are you sure? My line OK only here!  Yes,there are few thread discuss about this problem in some fb group.. This post has been edited by yay121: May 22 2015, 05:07 PM
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yay121
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May 22 2015, 05:10 PM
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Getting Started

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QUOTE(scoop7 @ May 22 2015, 04:42 PM) whole day? location? my place ok saje My area at klang...not whole day,but at the time when u going play ur phone,the network will start to be DC....
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karheng
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May 22 2015, 05:12 PM
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finally i received wifi password after 15 days...
06/05/2015 -create report via ocs 21/05/2015 - resolved
never use it, but this is what should included in this plan.
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AnnaHui
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May 22 2015, 05:17 PM
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Getting Started

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QUOTE(yay121 @ May 22 2015, 05:10 PM) My area at klang...not whole day,but at the time when u going play ur phone,the network will start to be DC.... Thats right... So we can try buy 4D or TOTO, maybe we are lucky since we are the only "few" affected.
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TSWhatMan
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May 22 2015, 05:23 PM
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My line seems to be ok also. Maybe your phone problem.
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spikey2506
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May 22 2015, 08:24 PM
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QUOTE(AnnaHui @ May 22 2015, 04:56 PM) Hi there, I have successfully ported from Yellow to Blue today within 18 hours without charges. However I only enable 3G setting in my phone as I only use it for social apps. But I do notice even the connection is better than Mr. Yellow, it takes some time for the connection to be connected :S... Just like what yay121 mentioned.  I'm in East, Bintulu. Bintulu here too. Mr Yellow is the poorest here, no competition against Mr Blue. Which has LTE here
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Isaac599
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May 22 2015, 09:31 PM
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Getting Started

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Successful ported to Blue..but the data speed erm...i use 3g totally no internet connection but got signal,need to use 4g only can use the data.. Any Iphone user here?My Apn setting is Celcom 3g is it the correct Apn?
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