today i receive email from tmnets

this is what they say,

Dear Sir/Madam,

"Thank you for your e-mail to TMNet. Firstly, we would like to apologise for the late reply.

With regards to your query, please be informed that we have lodged a report and the report number is 3050640. Should you need to check your report status, kindly contact our Technical Department at 1-300-88-9515 (select option 3 for Technical Assistance).

Should you require further assistance or would like to submit any enquiry/feedback, kindly visit www.tm.net.my and click "Need Help? Contact our Customer Service".

We thank you for taking the time to write to us and look forward to serve you better."

this is what i reply.

I'm so dissapointed with TMNET way of solving problem, I been sending numerous complaint email and now only you people lodged a report on my problem.

What the heck are you people been doing? Staring at the monitor screen and try to understand what is the problem for the pass few weeks?or those "thing" that work at the customer service center are monkey and hyppo? or they are just simply idiot human?

TMNET service is so bad, and yet you people who work in the front end don't take customer complaint seriously?How do you guys want to move and provided the best broadband service in Malaysia? With this kind of service support I doubt that Multimedia will be archive before year 2020.

http download is not consistent. sometimes you will get full speed and sometimes you will get slow speed. tm@#$nut throttle p2p does not make http downloads go full speed 100 percent. for downloads to go full speed all the time, tm@#$nut must have the balls to buy more bandwidth but we all know they have not done so until today.

Do they even have balls all along?

They started throttling our bandwidth before Raya for no reason other than giving stupid excuses like 20% of P2P users using up 80% of their bandwidth.It was going so well before that.I don't think it's just that.There's no way you could have a sudden surge of users that took up all the bandwidth.It's not like suddenly a few thousand new users took up Streamyx.I say they must be conserving this extra bandwidth for other things such as their new 3G servicves and improve their corporate customers instead which they are not telling.What a loser isp.

So sick of them over the weekend.Even my htp downloads also they want to throttle now.You can simply do a bandwdth test to the US and check it yourself.Now my international http downloads can't even exceed 27kB/s!Shit and my BT is crippled.What the hell I'm paying for a Home88 package for?

What is even more f*** is their Penang gateway is still fully BT unthrottled until now.Don't just blame us KL users for sucking up the bandwidth la when you have so many weaknesses in your bandwidth management.

This post has been edited by tirumisu: Nov 6 2006, 12:41 PM

how i wish PenangFon is being offer in KL.not only in Penang

they can beat the shit out of tmnet anytime any where

Jaring aslo another useless ISP,service area aslo limited

how 'bout we all juz unsubscribe from tmnet. let see if they can live without income from us?

nice reply brother. i like the way you taruh them but you forgot to ask them if they know the meaning of internet or not, again!

i knew i have left out something nvm next mail i get from them i'll remember to mention it

sorry

I'm so happy that they start to throttle, god they finally did something. At least Malaysia won't be so famous about piracy anymore

no problem brother. the more you taruh tm@#$nut, the more pressure you put on them for all of us who is suffering from their stupid throttling. let them know they can't play play with us (the customers).

just now there was some idiot calling himself tm.net in here. if you were here just now i think you would have taruh him kaw kaw because he insult everyone who use BT.

This post has been edited by nwk: Nov 6 2006, 03:36 PM

What do you mean???


Piracy source can be dig from other source. Most BT user dl only for own use coz tvs in malaysia really bad

he is saying that he is looking down on us for using BT to sell pirate dvds. he thinks we are all pirates here. i think he is just another stupid defender of the tm@#$nut universe.

ROFL,throttle and piracy is totally 2 diffrent story.Ok let me ask you after throttle why surfing,gaming and even direct down also that sucks,explain it.While other country also using DSL and p2p as well but why they didn't have piracy problem?I have no idea what you talking about.

hey >_<...anime community use BT to distribute the animes [free fansubs], online games such as Gunz use BT to distribute the patch...

now >_<...gah ..

something have gone wrong in your head, throttle don't stop piracy you doik, don't your papa teach you???

to stop piracy malaysia so call "police force" have to got the balls to stop it, those seller are dare to open stall beside the police station and what they do??NOTHING...go farking play your own balls some where else ok, before it been rip off.

by stopping bt don't stop piracy, as the source of piracy is not from BT. WTF is wrong with you??do you have a brain or you just another simply idiot human wearing hyppo suit???

BT is not a source for PIRACY >_<...only idiots do that.... >_<!!!
and now I can't download any manga or animes ...so slow or can't even download at all

This post has been edited by GameSky: Nov 6 2006, 06:20 PM

I think it's suppose to be Hippo wearing a human suit.

i wonder if we all can get together and protest right in front of michael lai's office and yell slogan's like "tmnet cheat", "tmnet does not deliver" or "tmnet is malaysia's worst broadband provider"?!

if the situation does not improve soon, i intend to write a formal letter of complaint to CFM and also to the Consumer Affairs Ministry about tmnet's false advertisement and unfair policies. i am so getting sick of this nonesense. all of you guys will agree with me that we should get what we are paying for and that is for broadband speeds, not dialup speeds!

Because of increased BT DL = increased piracy? The main diff between pirated copies and original copies are the quality. Some people wants quality(like me, got >300 ori audio cds)

And just to confirm something - I'm on Streamyx Enterprise (3MB downstream) and my BT speeds haven't been affected at all. If I run lots of concurrent downloads, I can get 100+k/sec easy.

Also, my general downloading speed doesn't change throughout the day. I can max out my connection at 320kb/sec at any time and on any day I want when I download from my Usenet service.

So when TMNet say they are running out of bandwidth, what they are really saying is that they are running out of the bandwidth allocated for the users on the home packages. They do not reveal just how much spare capacity there is on the business lines. And based on my consistent performance, zero disconnections and totally reliable throughput, there is A LOT of excess capacity that they are choosing not to release to the home users.

I wonder, does the Streamyx SOHO 1.0M Package have the same effect. I can't seem to find the Streamyx Enterprise 3M package listed at the website.

Wait a minute. There is a user here by the name of steven437 with bandwidth problems eventhough it is a Corporate package. How do you explain that?

This post has been edited by TC_Boy: Nov 7 2006, 03:48 AM