Same here, 93mbps speed capped for 100mbps plan. Some people still refuse to believe saying TM does not impose speed capped. But overall Maxis is smooth during night.

I dont even know what number to call, someone told me it wasnt the typical cs hotline but a dedicated number for marketing department

Hey Maxis, if you are watching
Give some promotions that are actually relevant to your phone/broadband package
Not some random s*it that goes into my spam sms straightaway

RM0: Maxis Fibre: You may experience service interruption at Bandar Tun Hussein Onn , Cheras. The service is expected to be restored by 2024-07-22 16:07. To stay connected during any service interruption, pls ensure your 4G Backup dongle (if any) is always plugged in and on. We apologize for any inconvenience caused and thank you for your patience

Maxis suddenly removed my rebate on the 4th month when I'm supposed to get free 8 months. So, I made a call and they already opened a report for me. Someone from the loyalty team will call me back within 24H.

Not sure how this error can happen. According to the CS, she could see my account has been tagged with free 6+2.

received my bill yesterday and notice that special rebate is gone....mine still within 8m free period. gonna call maxis tomorrow.

Hello. My area is said to have both Maxis and Allo Fiber installed but not yet active. I wanna ask how long it's gonna take to activate? If anyone know..

Yes please. Looks like their billing department screwed up.

Update for my case, the loyalty team called and acknowledged something wrong with their system. They will investigate who made the changes in the system. As a token of appreciation, they will add in free 6 months or equivalent to 180 days effective today. So I get around free 10 months now. But I still have to pay for the error. Luckily it was offset with my previous months’ SST so I don’t need to pay yet.

*envy*

Ya, I’m surprised too. Hopefully they will have more mistakes then.

Yes, the main reason I ported over to Maxis

I'm super happy with Maxis. Speed is above my subscribed speed, usually 310Mbps for 300Mbps, on UniFi infra. I guess the UniFi people in my area are being nice and don't cap our speed.

Now with this free discounts lagi happy.

Youra is whole free package gone or just monthly rebate?

Free package gone. Gone on 15th July according to the CS.

Is Maxis’ speed consistent with international sites/servers during peak hours? Yes I’m getting irritated by TM’s slowdown at 8pm-12am.

This post has been edited by OKLY: Aug 2 2024, 01:18 PM

Great, just switched over from TIME. It's definitely superior than TM for now.

The only downside is RM10/month for public IP.

Currently it is superior than TM, there can be some slowness sometime but mostly still usable.

compared to the shit that TM is accused of in the Unifi thread, it's small sacrifice for stability and usability. i don't have issue with maxis fibre's network quality in the other house (but i have issue with its equipment quality and limitation).

i also resolved to cut off Unifi after expiry for their failure to deliver the paid 2Gbps. I can still accept 2x1Gbps to an extent, (i) but the white ONR is shitty, cannot even due aggregation/bonding/whatever AND (ii) they can't even deliver consistent ~1Gbps over any of the 1Gbe port; i'm not even talking about using 2 ports at same time.
and now they have black ONR with 2Gbe ports, but they didn't even offer to replace the white ONR that we early adopters had put up with.

for the past 6mths, the 2Gbps internet in my house has become shitty.
i can't even watch TV (on physically-separate 2.4GHz AP) without my wife's video conferencing (on physically-separate 5GHz AP) being noticeably affected.
the whole reason of subscribing 2Gbps so that she can have as much bandwidth as needed without being affected by the household - and vice versa - is no longer met.

This post has been edited by Oltromen Ripot: Aug 2 2024, 03:08 PM

put a complaint to mcmc as well.