QUOTE(ngyinchew @ Aug 14 2024, 09:58 PM)
Wanna to ask 1 thing, if I switch from other isp to maxis, I need terminate manually then only subscribe to maxis, or maxis will do for us for switching from other?
DON'T YOU DARE TERMINATE FIRST FROM CURRENT ISP.
once you terminate your current subscription, the fibre port that
is currently was previously assigned to your premise will be snapped by those in waiting list.
what talk cock about "switching" when what really happened is you already releasing your port? and your next subscription need to re-enter at the back of same waiting list?
--
just like Mobile Number Portability (MNP):
register your switching application with your next receiving ISP.
get transfer ID, which you will then present to notify your current ISP of your intent to switch.
they will do the necessary (including coaxing you to not switch ISP, if you are worthy 😜).
if you still insists proceed, your new ISP will arrange to visit your premise to switch equipment.
there will be a period of time when both your ISPs will overlap charging your subscription. some ktards said even for 2 weeks(!).
that is normal practice to the ISP (even though our wallets are protesting), as they finalise the switching in the backend systems. last kopek at our wallet lah.
after all, you also want to make sure your new ISP can deliver before the old ISP really disconnect.