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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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jusbella
post Dec 19 2015, 07:10 AM

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Thumb up!!


QUOTE(MystiqueLife @ Dec 19 2015, 03:12 AM)
What game? I play several games which goes through Equinix SG and also games on Valve servers.

No issues.
*
zher4883
post Dec 19 2015, 07:55 PM

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QUOTE(MystiqueLife @ Dec 16 2015, 12:41 AM)
And from your post, you clearly didn't look at the location of the server when performing speedtest. Go try and find any ISP that will give you <100ms to US.
*
Too much schizophrenic patient ranting about poor service while not knowing the actual issue and bitching about it. It's common Malaysian tradition rclxms.gif rclxms.gif Bothering with schizophrenic patients are tedious and you shouldn't do it flex.gif

This post has been edited by zher4883: Dec 19 2015, 07:55 PM
MystiqueLife
post Dec 20 2015, 12:23 AM

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The comment above, kind of win. laugh.gif laugh.gif
Harsh but true.
h@ksam
post Dec 20 2015, 09:42 PM

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QUOTE(MystiqueLife @ Dec 19 2015, 03:12 AM)
What game? I play several games which goes through Equinix SG and also games on Valve servers.

No issues.
*
Tracing route to 202.9.67.59 over a maximum of 30 hops

1 3 ms 3 ms 3 ms 192.168.1.254
2 15 ms 7 ms 8 ms 58.71.244.113
3 7 ms 5 ms 5 ms 58.71.244.114
4 7 ms 8 ms 7 ms 58.71.243.53
5 6 ms 8 ms 8 ms 58.71.243.49
6 8 ms 9 ms 7 ms 58.71.244.246
7 8 ms 9 ms 10 ms 58.71.241.21
8 * * * Request timed out.
9 25 ms 208 ms 207 ms 172.22.144.82
10 8 ms 7 ms 8 ms xe-0-1-0.r02.kslrml01.my.bb.gin.ntt.net [203.78.193.17]
11 110 ms 109 ms 110 ms ae-9.r23.osakjp02.jp.bb.gin.ntt.net [129.250.6.94]
12 154 ms 155 ms 156 ms ae-5.r31.tokyjp05.jp.bb.gin.ntt.net [129.250.7.80]
13 237 ms * 233 ms ae-10.r26.tokyjp05.jp.bb.gin.ntt.net [129.250.2.152]
14 154 ms * 146 ms p16-5-0-2.r26.tokyjp05.jp.ce.gin.ntt.net [61.120.145.146]
15 146 ms 142 ms 147 ms 203.118.15.186
16 140 ms 139 ms 141 ms an-ats-int11.starhub.net.sg [203.118.15.110]
17 147 ms 148 ms 153 ms 203.117.163.142
18 154 ms 152 ms 151 ms xe-1-1-0.gw401.sg1.ap.equinix.com [27.111.222.104]
19 151 ms 154 ms 170 ms xe-1-1-1.gw401.sg2.ap.equinix.com [27.111.222.107]
20 111 ms 114 ms 110 ms 202.79.216.154
21 108 ms 105 ms 107 ms 10.100.64.134
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Lee Hoe Mun
post Dec 21 2015, 01:15 AM

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Alright guys,no more argue please.
Maxis has confirm with me that they are aware of this issue.
user posted image

http://i.imgur.com/bS1XNQ9.png
user posted image

There is a problem.Stop saying no problem,kinda annoy.TY.
MystiqueLife
post Dec 21 2015, 01:21 AM

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user posted image
laugh.gif laugh.gif
Lee Hoe Mun
post Dec 21 2015, 01:23 AM

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QUOTE(MystiqueLife @ Dec 21 2015, 01:21 AM)
user posted image
laugh.gif  laugh.gif
*
Can you try to do trace route?
Check that packet lost TY.
Lee Hoe Mun
post Dec 21 2015, 01:35 AM

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QUOTE(MystiqueLife @ Dec 21 2015, 01:21 AM)
user posted image
laugh.gif  laugh.gif
*
Give you a software to clearly see that the packet loss.
http://www.mediafire.com/download/u5ubwhr6...er+Freeware.rar
Download it and open the exe.
Select forum.lol.garena.com and start trace.
When the trace count is reached 150,you should see the hop 16 and hop 6 experience the packet loss.
Hop 9 and hop 14 is 100% packet loss.That's it,the problem.FAHAM ke?

This post has been edited by Lee Hoe Mun: Dec 21 2015, 01:36 AM
MystiqueLife
post Dec 21 2015, 02:16 AM

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user posted image
As long there's no packet loss to the destination and from the source, it means that packets get sent to the server and client correctly and that's not a problem.
The 100% packet loss you see indicates that the hops blocks ICMP packets or have network firewall.
Don't assume based on what you see.
jusbella
post Dec 21 2015, 07:33 AM

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traceroute and pingplotter.


Attached thumbnail(s)
Attached Image Attached Image
Lee Hoe Mun
post Dec 21 2015, 11:48 AM

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QUOTE(MystiqueLife @ Dec 21 2015, 02:16 AM)
user posted image
As long there's no packet loss to the destination and from the source, it means that packets get sent to the server and client correctly and that's not a problem.
The 100% packet loss you see indicates that the hops blocks ICMP packets or have network firewall.
Don't assume based on what you see.
*
For gaming,the hop packet loss have to be low only you will get a stable connection.
h@ksam
post Dec 21 2015, 01:43 PM

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QUOTE(MystiqueLife @ Dec 21 2015, 01:21 AM)
user posted image
laugh.gif  laugh.gif
*
traceroute on my reply above, I would love to see if your maxis connection goes to Japan or not

thanks

and btw, maxis fibre still higher ping than streamy-x 512kbps

Attached Image

This post has been edited by h@ksam: Dec 21 2015, 01:47 PM
Konohamaru
post Dec 22 2015, 09:25 PM

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QUOTE(MystiqueLife @ Dec 16 2015, 12:41 AM)
And from your post, you clearly didn't look at the location of the server when performing speedtest. Go try and find any ISP that will give you <100ms to US.

Are you subscribing fixed IP or dynamic IP? I have one fixed IP service in my office and they provide router IP and user IP, similar to UniFi. You also can get additional IPs at extra cost.
*
Hi Boss, i am using fixed IP 30Mbps, what you mean router IP and user IP? does it mean you have 2 public IP? Unifi fixed IP got 2 public IP wor, one for router, another one will auto be assigned from LAN port1 ( Lanport 2~4 will be disable automatically)
MystiqueLife
post Dec 22 2015, 10:19 PM

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Yes, you have two public fixed IPs.

Say your fixed IP is 123.123.123.123, which is your router IP; your user IP is 123.123.123.124 / subnet 255.255.255.252 by default.

If you have more IPs, then the subnet value is lower.
Krieger22
post Dec 22 2015, 11:58 PM

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I've been playing Armored Warfare on its US servers and I usually get ping counts in between 200 and 250ms. However, there are times where this happens:

user posted image

And it's been becoming more common as of late, regardless of whether I'm using WiFi or Ethernet or the time of day. I've even reinstalled the drivers for my network card to no avail. Is something going on?
h@ksam
post Dec 23 2015, 09:46 AM

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QUOTE(Krieger22 @ Dec 22 2015, 11:58 PM)
I've been playing Armored Warfare on its US servers and I usually get ping counts in between 200 and 250ms. However, there are times where this happens:

user posted image

And it's been becoming more common as of late, regardless of whether I'm using WiFi or Ethernet or the time of day. I've even reinstalled the drivers for my network card to no avail. Is something going on?
*
1. how long does the high ping persist? is it a daily affair?

2. what is the server IP?


Krieger22
post Dec 23 2015, 04:10 PM

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QUOTE(h@ksam @ Dec 23 2015, 09:46 AM)
1. how long does the high ping persist? is it a daily affair?

2. what is the server IP?
*
1. Previously it was momentary rubberbanding, now it often lasts for over 10 minutes during matches (in other words the full duration of the longer ones). And yes, it's happened regardless of day.

2. 192.31.179.40. I tried ping testing it and got my usual pre-match ping counts:
user posted image
h@ksam
post Dec 23 2015, 05:51 PM

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QUOTE(Krieger22 @ Dec 23 2015, 04:10 PM)
1. Previously it was momentary rubberbanding, now it often lasts for over 10 minutes during matches (in other words the full duration of the longer ones). And yes, it's happened regardless of day.

2. 192.31.179.40. I tried ping testing it and got my usual pre-match ping counts:
user posted image
*
nothing that I can see right now having the issues you mentioned.

maxis problems can be a more permanent feature and mostly happens at night during peak, definitely more than 10 minute sessions.

it might be the game server issue.

Krieger22
post Dec 23 2015, 06:00 PM

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Booted up Battlefield 3, the Battlelog site claimed that the Singaporean server ping was 56 ms, ingame was 103ms, complete with packet loss and repeated disconnects.

Is something wrong with the Puchong area's Maxis Fibre connection, or is this actually par for the course?
h@ksam
post Dec 23 2015, 06:18 PM

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QUOTE(Krieger22 @ Dec 23 2015, 06:00 PM)
Booted up Battlefield 3, the Battlelog site claimed that the Singaporean server ping was 56 ms, ingame was 103ms, complete with packet loss and repeated disconnects.

Is something wrong with the Puchong area's Maxis Fibre connection, or is this actually par for the course?
*
battlelog is my fav subject since the bulk of complaints initiated from here.

the average optimal ping for b-log SG server should be between 15-20+ give and take.

I'd say if you're getting 100+ms right now at 6pm it's time to fire up that customer hotline and open case ID for a rebate.

here's a traceroute on one of the battlefield servers as at 6:20pm

Tracing route to a4.d0.0cd8.ip4.static.sl-reverse.com [216.12.208.164]
over a maximum of 30 hops:

1 3 ms 3 ms 3 ms 192.168.1.254
2 16 ms 8 ms 6 ms 58.71.244.89
3 6 ms 6 ms 4 ms 58.71.244.114
4 19 ms 7 ms 6 ms 58.71.243.53
5 8 ms 6 ms 7 ms 58.71.243.49
6 9 ms * 8 ms 58.71.244.246
7 9 ms 8 ms 7 ms 58.71.241.21
8 * * * Request timed out.
9 21 ms 19 ms 19 ms se1-0-0.kchp-pe201.maxis.net.my [202.122.151.186]
10 18 ms 18 ms 16 ms 36351.sgw.equinix.com [202.79.197.69]
11 18 ms 18 ms 16 ms ae5.dar01.sr03.sng01.networklayer.com [50.97.18.197]
12 * * * Request timed out.
13 18 ms 17 ms 18 ms a4.d0.0cd8.ip4.static.sl-reverse.com [216.12.208.164]

Trace complete.

This post has been edited by h@ksam: Dec 23 2015, 06:24 PM

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