RM50 for the cpu? OOhh i know where that number come from hehehe (/me poke guilty party) but RM50 for the cpu i guess is a fair deal. Since it is not likely he is gonna break his sets of mobo/cpu to give u another. Ur ram ppl r selling from RM15 to RM40. N the mobo should not be more than RM50.

SO taking RM50 for the cpu well its better than none i guess...

Avenger is too proud and ignorance yesterday....My consideration end yesterday. No more alternative provided now.

hi guys, been following this issue from page 1 till now.
IMHO, EPN is right in some parts, but not all. if his point 4 is true, then what will you react in this kind of situation? dealing with impatient people? harass you with non stop call everyday? oh gosh, this is absurd.

his reputation now is kinda wrecked already, and have to fork out rm50 more to cover Avenger's losses.
if his packing style causes the item to malfunction, then why there arent any other customers lodge complaint here since he deals with many others?

overpriced item? not for you all forumers to judge. its an agreement made between seller and the buyer. if the buyer doesnt think its overpriced, then is it not overpriced.
just like rich people buying designer brands.

This post has been edited by ahtiven: Oct 15 2006, 09:16 AM

As for being a businessman? I think u should look long n hard, Espionage. Because apparently u dont know the word. Only kind of businessman i think of r local ethic stereotypes to discribe ur practices but it's definately not how international or even national businesses deal with ppl n products (expect for those idiots running Streamyx). Even most home grown shops treat their buyers with better repect.

Fact one of ur lack of business knowledge:

His item (cpu) has to be returned within the warranty period of 7 days starting on the day he receives the items(state by u on ur warranty covering cpu, mobo, ram).

U did not state ur return policy either only after the sell of the item with warranty was being claimed.

That means ur warranty is illegal because it has a catch 22 for the 7th day since he is most unlikely (poslaju) to be able to return it that day.

Warranty means that said item is in working condition and that the time given is used for inspection of that item for defects. If ur return policy conflicts with ur warranty given than u're issuing an illegal warranty.

Fact two:

He notified u that the item was unacceptable within that warranty period (day 1 of his warranty).

U accept fault was caused was not by him thus accepting his warranty claim. Therefore the item was defective when it reached his hands. That means u must replace or refund the item other u commit a Breach of warranty.

---Breach of warranty---

***For example, a consumer buys an item that was discovered to be broken or missing pieces before it was even taken out of the package (item was damaged or already defective before use). This is a defective product and can be returned to the seller for refund or replacement, regardless of what the seller's "returns policy" might state (with limited exceptions for second-hand or "as is" sales), even if the problem wasn't discovered until after the "extended warranty" expired.***

U stated ur return policy to be within the warranty period. Again, u have issued an illegal warranty.

What this all means is that Espionage either does not have a warranty at all or really he is issuing illegal warranties (warranties that he can break anytime).

Hi, I'm not a businessman, I'm only a consumer, but I understand that customer is always right, as a businessman, customer is your boss, you shouldn't critic your customer just because you have a bad experience with him. This is my opinion from the consumer point. No offense from me.

you're an idiot too ler. . . . he's really busy with his work that's y he delay i think...what do expect n the most funniest part is , u think u're a business man...give me a break lar...don let me laugh hard. He is impolite....you're the one who started it 1st remember . . . .
You're so funny with ur replies lar....u always say ppl do this do what but mostly ur're the one who started this or doing the same thing later.
Ya , u've the right . . .what right...the same old 7 days warranty ar ..LoL

what kind of pride and ignorance you are talking about? ur way of talking on phone is not proud and ignorance? ur way of replying my msn is not proud and ignorance? oh hell, u always want to win. oh wait. did you mean i put up the chat screenshot, and im proud and ignorance?

now that people see your true faces, i guess its fair for me to take back RM 50. (although you are selling ur 1ghz thunderbird at RM 90)

Link for example :

http://forum.lowyat.net/index.php?showtopic=315311 > RM 90 for thunderbird (i get refund RM 50, very fair?)

http://forum.lowyat.net/index.php?showtopic=320714 > in this thread, he stated proc + mobo + 128MB sdram for RM 200. in our discussion in msn, at first he say no ram, then he offer RM 32MB, then i say not enuff, then he say ok, 64MB ram. reason is no more stock for 128MB ram. since i lazy to find sources from few person, fine. talking about black and white? if he likes to change items at last time due to stock limitation, please state in thread "terms and condition to be changed without notice".

This post has been edited by avenger: Oct 15 2006, 01:48 PM

let me answer ur question:

harass you with non stop call everyday? oh gosh, this is absurd. - i just called to get my answer. harass? his own definition i guess. reason? he was too proud and ignorance.

his reputation now is kinda wrecked already, and have to fork out rm50 more to cover Avenger's losses. lucky he is not having problem with mod team member, if not he will lose more than that (with his attitude)

if his packing style causes the item to malfunction, then why there arent any other customers lodge complaint here since he deals with many others? This part i leave RangerRed to repeat his statement for u. I lazy to answer this type of question.

overpriced item? not for you all forumers to judge. its an agreement made between seller and the buyer. if the buyer doesnt think its overpriced, then is it not overpriced. Did you see i complain about the overpriced item? Read carefully before say anything.

I might not be in a position of a businessmen, but hopefully my experience as a part time computer parts seller can show you how the ethical businessmen do it.

Speaking about warranty, there was this seller once bought a CRT monitor, and entitled to 1 on 1 exchange for 7 days from day of purchase. On the 6th day, he called, complaining got problem all that, and ask whether he can come next week to check or not. that time I n00b in the shop's policy so I ask my boss lor, so he say okay lor, get down his receipt number, name and faulty item. I think 1 1/2 weeks later only he come. I go ask boss again, boss say change only since item was reported faulty within warranty period. So if he can apply such policy, why not you?

Regarding fact 4 & 5
Like it or not, in the business world, no matter how rude a customer are, if they're entitled for a refund, then give them. Working in a computer store, you sometimes do have customers coming to your shop shouting "f*cker why this PSU cannot work you all never test arr before selling you stupid #$%^&* ". But still, buyer has a faulty PSU, rude or not, we have sold him a faulty item, therefore we have to replace for him. We can't just tell the customer "You very rude la...I dowan change for you".

Of course, I'm merely an employee... I do not set this policies, so if I'm not worthy to comment, forgive me. I just hope some of this real life business experience might help. All policies above is made by my boss. Maybe because we have tight competition from rival stores that's why my boss focus on customer service to attract buyers.

This post has been edited by mxxuang: Oct 15 2006, 02:02 PM

Sorry for missing the return of proc part..
Since u saying u r a Profesional Business man(& u r proud of it)..I have to admint that u did nothing wrong in the trade with avenger(send the stuff next day, give warranty 7 days & blah blah...).

But when doing the packaging, u act like an idoit wthout logic thinking..How would anybody pack their " Proc+HSF with mobo " together & send through POS LAJU?
Did u provide receipt or any documet to avenger state that the warranty was 7 days, the total price &...U r just simple a pasar malam ah pek selling his proc+mobo+ram...
A pro business man will settle this case wisely, not like how impatient u r....
I suggest u goto ebay to do ur pro business...

Since Espionage complain about this



Let me type out the sms i sent to him (normally i sent only things like "are you there?", ,but this 1 is a bit different?)

Date : 12/10/2006
Time : 12.00 am
(since i send him sms at midnight, he got whole day to reply me via sms)
Message : "Why you never give me any answer? Pretend deaf there? Everyday I will give you a call until you give me answer, no matter online or sms."

does this considered harass? no, i was looking for answer. same thing goes to shop customer service. I dont get reply that i want, i can go continuously call until shop ppl know my voice. nothing wrong.

oh ya, where is the proof that i send you threatening messages?



any dc to snap pic on the messages on your phone? i dont remember i sent you any messages like that.

This post has been edited by avenger: Oct 15 2006, 08:08 PM

True, the price agreed upon is none of our business, but you're indirectly quoting what I said in my post earlier. You have obviously taken it out of context. Had you read it properly, I said that the seller "should feel gratified" that the buyer is actually willing to fork out extra for the items. THAT is the point, not the money.

I don't believe this is about money, it is about goodwill. The buyer is already paying extra, and the seller can't even give 2 days grace period? What about the fact that the items originally put on sale are not the items agreed upon (128MB vs 64MB RAM), without any discount? Added to that, the buyer DID notify the seller about the problem on the second day, well within the warranty period. Come on!

Espionage, you keep complaining about Avenger harassing you everyday. By the looks of it, he won't stop. So, just accept your losses, offer him a better refund and have peace of mind. Your reputation is already thrashed, do you want your sanity to go down the drain too?

Correction. I believe it's 1st day, not 2nd day.
And hope that Mr. avenger no more headache today.

i wont have headache if u copy some software for me (was looking for spare big hdd, but not available, so didnt copy from u)

So you are a professional businessman? But you know nothing bout business ethic. And your term of 7 days warranty is purely bullshit! And you were saying will let the forummer decide the outcome, but when it doesnt goes your way, you start pulling out with your busllshit again, claiming the forummer are not businessman and etc. You fairly well aware that you already had no intention to do anything bout it, aint you?

But you demonstrate to be otherwise.


Do you knows what 7 days mean? Probly your defination of 7 days is very diferent from ours. Of coz you cant accept that reason that the post office didnt open on Sunday, see, you totally have no business ethic. And claiming you a businessman? ahahaha.

According to his post, you didnt gave him any period, so how long has he need to wait? You going to entertain when you are free? You see, even 1 day delay, you already wont apply you personal warranty, and yet you can delay, but he cant? Another point of zero business ethic from you.

You already made that decision since the beginning. So stop the bullshiting.

You are going the wrong way. First you said lets the forummer be the judge. And they are not on your side, you blame them as not a businessman and bla bla. So what businessman are you that you need to eat your own words? Secondly you have no business ethic at all. You purely demonstrate that by not being empathy, coz Sunday is non working day for post office, unless you been living under the coconut shell all this while. And also your 7 days warranty is totally bullshit!

So my conclusion, if you a businessman, well, bullshit can only get you this far. You wont be so lucky in the future. Learn bout business ethic. Dont blame others if they are not on your side. Take responsible for what you said or did.

This post has been edited by lauyah: Oct 15 2006, 06:55 PM

im started to think of different situation here... just my curiosity.... i think that the processor was earlier faulty n espionage knows bout it n sell the item to avanger..... in da package... u makes it lie da postman did the damage...... theres no other reason to include da HSF together with the mobo unless u want to make damage to it... only a dumb do such a thing....... now he's defending himself with 7 days warranty..... dont u guys see that he's trying to make his concase into 7 days warranty problem.....

haha, dont simply say ppl selling the faulty item.. we dono either the seller sell the faulty item, the items shiping in shipping, or other reasons.
i think the seller should refund him or exchange a new cpu to the buyer.
for me, i will refund juz because the buyer found out the item faulty after received it.

correction from buyer : that particular saturday, poslaju and other courier not open. i sent item on sunday.

sunday got post office meh ? if sunday u post, the parcel just process on monday, and the seller should received it after tuesday

I beg to differ, I sent my own used proc + mobo + hsf ONLY together, never seperate them.
Especially for socket A platform, as too many buyers don't have the proper skill to install the heatsink correctly.
This is a fool proof solution for both parties FYI.

I think I had sent more than 20 parcels with this way and no complaint so far.

So u said this seller is idiot, indirectly also said me and other seller sent the parcels with the same way also idiot isn't it?

So same goes to PC manufacturers also lah? MUST remove the hsf from PC and ask the end user to do the job? Well very logical thinking eh

This post has been edited by Austin: Oct 15 2006, 09:55 PM