Anyone receive the HSBC TnG RM20 cashback for the month of May yet? I did my top-up at 1st May 00:04 but have not receive the cashback yet. Quite late this month.
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May 10 2022, 08:35 PM
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Junior Member
47 posts Joined: Nov 2010 |
Anyone receive the HSBC TnG RM20 cashback for the month of May yet? I did my top-up at 1st May 00:04 but have not receive the cashback yet. Quite late this month.
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May 10 2022, 09:22 PM
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#10222
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Senior Member
5,641 posts Joined: Apr 2011 From: Kuala Lumpur |
Received rm20
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May 10 2022, 09:47 PM
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All Stars
18,470 posts Joined: Oct 2010 |
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May 10 2022, 11:06 PM
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#10224
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Senior Member
2,722 posts Joined: May 2015 |
1.01am no longer get, last month topup 1am can get rm20 for hsbc x tng.
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May 11 2022, 02:56 AM
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Senior Member
3,736 posts Joined: Apr 2010 |
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May 11 2022, 04:40 PM
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#10226
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Senior Member
1,102 posts Joined: Jan 2003 |
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May 11 2022, 05:42 PM
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Senior Member
7,589 posts Joined: May 2012 |
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May 11 2022, 11:39 PM
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#10228
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Probation
11 posts Joined: Sep 2021 |
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May 12 2022, 10:08 AM
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Junior Member
440 posts Joined: Apr 2005 |
QUOTE(stuffx @ Dec 14 2021, 11:28 AM) Actually from my experience, HSBC is the easiest bank to “waive” SST. I just sent them a message via HSBC app requesting for waiver. I didn’t put so much hope but they replied positively to give RM25 rebate within 4-6 weeks. But I think the decision to give that rebate depends on our usage as well. i cannot find link for the secured message in hsbc apps, can share where is it ?The only messages icon there do not have any compose message option, it's just a 1 way communication from HSBC to me |
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May 12 2022, 11:59 AM
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#10230
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Senior Member
3,101 posts Joined: Dec 2007 |
Huh... my Amanah cashback everyday was messed up for April. Apparently my 1-APR 12.05am RM200 top-up to GrabPay was recorded as 31-MAR so the transaction wasn't calculated in the April quota.
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May 12 2022, 12:15 PM
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#10231
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Junior Member
677 posts Joined: Jan 2013 |
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May 12 2022, 01:00 PM
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#10232
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Senior Member
3,101 posts Joined: Dec 2007 |
QUOTE(dh13 @ May 12 2022, 12:15 PM) Good luck. HSBC CS is a PITA to reach these days. Chat wasn't responding & phone wasn't picked up either.EDIT: Managed to get hold of a CS on chat. She replied that the balance of the cashback will be reinstated in the upcoming statement. ![]() This post has been edited by talexeh: May 12 2022, 01:59 PM dh13 liked this post
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May 12 2022, 04:52 PM
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Senior Member
1,759 posts Joined: Mar 2007 From: _|_ |
What happened to the telephone call for HSBC Amanah?
I purposely keep the phone live for 1.5 hours also nobody pickup lol. Nak cancel card also susah. |
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May 12 2022, 05:19 PM
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Senior Member
3,522 posts Joined: Sep 2012 |
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May 12 2022, 05:54 PM
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Senior Member
1,759 posts Joined: Mar 2007 From: _|_ |
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May 12 2022, 06:26 PM
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Senior Member
7,589 posts Joined: May 2012 |
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May 13 2022, 01:12 AM
Show posts by this member only | IPv6 | Post
#10237
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Junior Member
677 posts Joined: Jan 2013 |
QUOTE(dh13 @ May 12 2022, 12:15 PM) QUOTE(talexeh @ May 12 2022, 01:00 PM) Good luck. HSBC CS is a PITA to reach these days. Chat wasn't responding & phone wasn't picked up either. Oh Great then. I call and only manage to reach them after 30min of call. She logged ticket for me to investigate.... EDIT: Managed to get hold of a CS on chat. She replied that the balance of the cashback will be reinstated in the upcoming statement. ![]() QUOTE(a13solut3 @ May 12 2022, 04:52 PM) What happened to the telephone call for HSBC Amanah? Yay. i wait like more than 30min...I purposely keep the phone live for 1.5 hours also nobody pickup lol. Nak cancel card also susah. |
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May 13 2022, 02:28 AM
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Probation
43 posts Joined: Nov 2021 |
I call up HSBC call center for over 1-2 weeks and each call around 30mins also nobody answer call.
Same goes to live chat.....waited few times for few hours then only got people response....their customer service and call center really sucks zzz |
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May 13 2022, 09:01 AM
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Senior Member
1,759 posts Joined: Mar 2007 From: _|_ |
QUOTE(ericlaiys @ May 12 2022, 06:26 PM) owned hsbc signature before thiskena annual fee, but since i didn't use , i request for waiver n cancellation first time said try appeal, fail no follow up second time call, said PIC not around, will follow up, no follow up third time call, said appeal failed, reappeal again. fourth time call only approved. then counter offer ask me to retain the card for some cashback, i rejected because of the follow up issue and appeal. hsbc amanah is the last blow when it took me forever to reach their call center. |
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May 13 2022, 10:06 AM
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Senior Member
3,522 posts Joined: Sep 2012 |
QUOTE(a13solut3 @ May 13 2022, 09:01 AM) owned hsbc signature before this reapply 1 year later for free gifts kena annual fee, but since i didn't use , i request for waiver n cancellation first time said try appeal, fail no follow up second time call, said PIC not around, will follow up, no follow up third time call, said appeal failed, reappeal again. fourth time call only approved. then counter offer ask me to retain the card for some cashback, i rejected because of the follow up issue and appeal. hsbc amanah is the last blow when it took me forever to reach their call center. |
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