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> [GUIDE] Postage & Shipping

^^xiaowanzhi
post May 30 2009, 09:42 AM

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QUOTE(nshady @ May 25 2009, 11:45 PM)
u mean pos daftar is for parcel , if i send a letter only...usually use stamps nia...would someone go for pos dafter for letters?
*
if sent document which is not overweight, then dun need add stamp.


Added on May 30, 2009, 9:44 am
QUOTE(nshady @ May 25 2009, 11:45 PM)
u mean pos daftar is for parcel , if i send a letter only...usually use stamps nia...would someone go for pos dafter for letters?
*
it's safer, coz need signing.
normally like P&C documents perfer register mail.

This post has been edited by ^^xiaowanzhi: May 30 2009, 09:44 AM
Pmc
post May 30 2009, 10:33 PM

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hmm, i want to ask, do u think it's advisable to use posexpress to send a CPU, yes whole cpu, will it arrive in a good condition? anyone tried this before? and what's the rate normally, for such big tiem..
roticanai92
post May 31 2009, 01:28 AM

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QUOTE(Pmc @ May 30 2009, 10:33 PM)
hmm, i want to ask, do u think it's advisable to use posexpress to send a CPU, yes whole cpu, will it arrive in a good condition? anyone tried this before? and what's the rate normally, for such big tiem..
*
pos ekpress?
i don think u can send CPU with it.
try surereach or other courier service better.
or else easy to lose, easy to break.
Pmc
post May 31 2009, 04:37 AM

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QUOTE(roticanai92 @ May 31 2009, 02:28 AM)
pos ekpress?
i don think u can send CPU with it.
try surereach or other courier service better.
or else easy to lose, easy to break.
*
hmm.. will they still handle them badly even it's labeled as fragile? even a thing so big? At least if small things they'll throw them around..
viruz
post Jun 2 2009, 06:46 PM

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I want to know where can I purchase parcel box and sponge for shipping cpu? Somebody please kindly help.

This post has been edited by viruz: Jun 2 2009, 07:02 PM
archer07
post Jun 7 2009, 01:29 AM

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hi Shaun
i need to send something to Jawa Tengah, 20kg x 4, can you help me ?
bruiz
post Jun 7 2009, 02:11 PM

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QUOTE(archer07 @ Jun 7 2009, 01:29 AM)
hi Shaun
i need to send something to Jawa Tengah, 20kg x 4, can you help me ?
*
Hi, if its small and not expensive stuff like gadgets, then use PosLaju lah...but if it's expensive and stuff that is rather fragile, then suggest you use the international courier companies.... even though they're expensive and all...at least u will have a piece of mind sending it out and make sure it's trace-able...


zaff1984
post Jun 9 2009, 05:42 PM

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I will start selling Desktop and Notebook through online next month according to my plan.

I will start to with COD first to gain customer trust.

Then after few months, I will use postal service. How much I should charge my customer for delivery cost? let say Peninsular Malaysia only.

Notebook = RM?
Desktop + Monitor = RM?

When they charge us according to Weight (kg) and Volumetric ( Length (cm) x Width (cm) x Height (cm) ) ?

Who decide the method?

Then, can I ask the courier to come to my office to pickup the parcel and ship to the customer address? Will that cost a lot?

Can anyone share tips how you ship your parcel to your customers....

Im thinking, I ask my distributor to ship directly to customer... Is that a good idea or bad idea? icon_question.gif

p/s : newbie trader rclxub.gif

This post has been edited by zaff1984: Jun 9 2009, 05:52 PM
madeleine_1406
post Jun 10 2009, 02:20 PM

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QUOTE(zaff1984 @ Jun 9 2009, 05:42 PM)
I will start selling Desktop and Notebook through online next month according to my plan.

I will start to with COD first to gain customer trust.

Then after few months, I will use postal service. How much I should charge my customer for delivery cost? let say Peninsular Malaysia only.

Notebook = RM?
Desktop + Monitor = RM?

When they charge us according to Weight (kg) and Volumetric ( Length (cm) x Width (cm) x Height (cm) )  ?

Who decide the method?

Then, can I ask the courier to come to my office to pickup the parcel and ship to the customer address? Will that cost a lot?

Can anyone share tips how you ship your parcel to your customers....

Im thinking, I ask my distributor to ship directly to customer... Is that a good idea or bad idea?  icon_question.gif

p/s : newbie trader  rclxub.gif
*
well what courier did u plan to used???
as u can ask moere form the company??
OrangeCubes
post Jun 10 2009, 02:26 PM

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whats the difference between Register Pos and e-Parcel ?
a seller used e-parcel to send an item to me,
it took around 3 working days, cost RM3.50 (the item is 29cm(L) x 25.5cm(H) x 20cm (W) )
need signature while receiving the parcel.

so,whats the different actually?

can i send large item through registered pos ?
OrangeCubes
post Jun 10 2009, 02:43 PM

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Replying to zaff1984
i dont know much, but hope this may help you smile.gif


Then after few months, I will use postal service. How much I should charge my customer for delivery cost? let say Peninsular Malaysia only.
it cost a lots i think, you better continue using COD, safer and cheaper, if i'm ur customer, i dont trust the courier company and i dont think i want to pay more(the postage fees)

When they charge us according to Weight (kg) and Volumetric ( Length (cm) x Width (cm) x Height (cm) ) ?
sorry cant give u an exact answer sweat.gif i'm not sure, but i tried b4 , length about 30cm , height around 10cm, already charge volumetric
if laptop and whole set of desktop, must be using volumetric already lor sweat.gif


Who decide the method?
you are the seller , you can decide the method and the price, but if buyer ask for other method, you may follow his method too.
like if u want to use Registered Pos/e-parcel, and it cost only RM10(i guess), , but he want you to use Pos Laju but it cost RM30(volumetric) , you just charge him RM30 since he doesnt mind about the postage fees, right smile.gif


Then, can I ask the courier to come to my office to pickup the parcel and ship to the customer address? Will that cost a lot?
can but i'm not clear about the fees blush.gif but i think it will be worth .


Im thinking, I ask my distributor to ship directly to customer... Is that a good idea or bad idea? icon_question.gif
i dont think this is a good idea =.= the distributor wont do this too. some more it is not safe since you dont know what they send to your customer.
if anything bad happened, your customer will blame you and your reputation dropped.
you should do these all by yourself, at least you are clear about all the things.
but the most important thing is , the distributor wont help you to ship the product directly to customer =.= since this is not their job.


This post has been edited by OrangeCubes: Jun 10 2009, 02:43 PM
zaff1984
post Jun 11 2009, 09:03 AM

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OrangeCubes, thanks.
holoman
post Jun 11 2009, 01:04 PM

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hello ..
if using pos ekspres to pos item from penang to jb ..
will take how many days to arrive ??
anyone know ?
r3kahsttub
post Jun 11 2009, 03:49 PM

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QUOTE(holoman @ Jun 11 2009, 01:04 PM)
hello ..
if using pos ekspres to pos item from penang to jb ..
will take how many days to arrive ??
anyone know ?
*
standard procedure is 3-5 business days. but my best guess is closer to 3 business days; 2 if you are lucky.
aaron_15ryderz
post Jun 12 2009, 12:54 PM

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hi, want to ask, usually item arrived at my office at afternoon, but today is friday, do they still deliver in the afternoon or after 2pm? i'm in sarawak..already track my item and say curier attempting delivery at 9.36am.
Emily Yee
post Jun 12 2009, 04:52 PM

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QUOTE(viruz @ Jun 2 2009, 06:46 PM)
I want to know where can I purchase parcel box and sponge for shipping cpu? Somebody please kindly help.
*
You can buy pospak boxes from post office, got difference price, largest RM3.80. Sponge/bubble wraps should available in most supermarket with paper sections. I found them in Jaya Jusco. Btw, you can buy from www.theboxcompany.com.my their location on the site. Different boxes and bubble wraps but have to buy in bulk min 5 pcs.


Added on June 12, 2009, 4:54 pm
QUOTE(aaron_15ryderz @ Jun 12 2009, 12:54 PM)
hi, want to ask, usually item arrived at my office at afternoon, but today is friday, do they still deliver in the afternoon or after 2pm? i'm in sarawak..already track my item and say curier attempting delivery at 9.36am.
*
their delivery starts from 8am-6pm, after that you can try call customer service to trace.


Added on June 12, 2009, 5:08 pm
QUOTE(zaff1984 @ Jun 9 2009, 05:42 PM)
I will start selling Desktop and Notebook through online next month according to my plan.

I will start to with COD first to gain customer trust.

Then after few months, I will use postal service. How much I should charge my customer for delivery cost? let say Peninsular Malaysia only.

Notebook = RM?
Desktop + Monitor = RM?

When they charge us according to Weight (kg) and Volumetric ( Length (cm) x Width (cm) x Height (cm) )  ?

Who decide the method?

Then, can I ask the courier to come to my office to pickup the parcel and ship to the customer address? Will that cost a lot?

Can anyone share tips how you ship your parcel to your customers....

Im thinking, I ask my distributor to ship directly to customer... Is that a good idea or bad idea?  icon_question.gif

p/s : newbie trader  rclxub.gif
*
COD much better for expensive item.

If plan to use postage, go to bookstore find the delivery tape, usually come in a set with wrapper, safety tape(those type after you pull to the tightest cannot be open back, unless cut off), and a sticker(Fragile/others) won't be more than RM5/set. Sometimes the set come with bubble wrap.

Usually POSLAJU if big size will start count volumetric. However I inquiry Skynet(1 month Back) before that they only will charge per weight no matter how big.

You can ask courier to pick up. Need to apply. For your information POSLAJU and Skynet no longer accept individual application for pick up, it's only for company or individual who got register own registered company. Charging is same with normal way, but will only charge u monthly bill depends on how many you sent. If really trouble u to send, just go register an ENTERPRISE company and apply.

I send myself, sometimes I make rule like only send every Monday and Saturday etc. Normally will go to post office and ask for many2 forms first. Then wrap everything at home, fill up form, go take number and straight send.

If ask distributor to send, I think they call it dropshipping? Supplier would charge u separately for that. Unless he agree to do it for free la. Can enquiry them. Price seem definitely cheaper if you take stock from them 1st, than they layan you single order everytime.

Cheers


Added on June 12, 2009, 5:12 pm
QUOTE(holoman @ Jun 11 2009, 01:04 PM)
hello ..
if using pos ekspres to pos item from penang to jb ..
will take how many days to arrive ??
anyone know ?
*
if u mean pos ekpress using the envelope RM2.5, RM3, Rm4, RM6, RM7 one.... should be 1 day for zone A area, 2 days for the rest.

This post has been edited by Emily Yee: Jun 12 2009, 05:12 PM
OrangeCubes
post Jun 12 2009, 07:28 PM

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anyone here know about Parcel / e-parcel ?
i wish to know more about this service, like is it safe like registered pos/pos laju?

Emily Yee
post Jun 13 2009, 08:09 AM

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QUOTE(OrangeCubes @ Jun 12 2009, 07:28 PM)
anyone here know about Parcel / e-parcel ?
i wish to know more about this service, like is it safe like registered pos/pos laju?
*
I have used parcel twice before under 1 kg is RM2.50(peninsular) only. Additional RM1/kg. Got tracking number and need to fill in form, my receiver received them in the same week(Peninsular-Peninsular). Tell the counter I want to send parcel, not the normal post which only put stamps on them. Need to fill in form and got tracking.

If your parcel not more than 2kg, opt for PosDaftar lor. First 20mg, RM1.70 sticker. If your weight is more will have to add stamps accordingly. I've used this quite a lot and find it safe. I tried sent novels/books, the most I spent RM3.40 to Sarawak. Normally RM2.40. So delivery kinda cheap and no need fill in form. Trackable. 3-7 days depends on location.

e-parcel never use but I heard the delivery time always delayed?
owikh84
post Jun 13 2009, 08:51 AM

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QUOTE(Emily Yee @ Jun 13 2009, 08:09 AM)
I have used parcel twice before under 1 kg is RM2.50(peninsular) only. Additional RM1/kg. Got tracking number and need to fill in form, my receiver received them in the same week(Peninsular-Peninsular). Tell the counter I want to send parcel, not the normal post which only put stamps on them. Need to fill in form and got tracking.

If your parcel not more than 2kg, opt for PosDaftar lor. First 20mg, RM1.70 sticker. If your weight is more will have to add stamps accordingly. I've used this quite a lot and find it safe. I tried sent novels/books, the most I spent RM3.40 to Sarawak. Normally RM2.40. So delivery kinda cheap and no need fill in form. Trackable. 3-7 days depends on location.

e-parcel never use but I heard the delivery time always delayed?
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Parcel = e-Parcel nod.gif
rayanne
post Jun 13 2009, 09:38 AM

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QUOTE(Emily Yee @ Jun 12 2009, 04:52 PM)

Added on June 12, 2009, 5:12 pm

if u mean pos ekpress using the envelope RM2.5, RM3, Rm4, RM6, RM7 one.... should be 1 day for zone A area, 2 days for the rest.
*
yeah i think this is the correct answer . in fact the envelope stated 'guarantee next day' delivery ..however it also depends the area's posman....normal case next day. i've experienced that after checking, they told me the posman too busy to send, so 3days

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