QUOTE(dinbk90 @ May 14 2017, 11:10 PM)
I know I was right. Haha...

Anyway, I have gone through not so pleasant experience with my both previously owned msi laptops regarding the Msi warranty policy & their service centre ( I went to the kelana jaya one, not the new location at kota kemuning. so I dunno if their service has improved or just the same)
Because of these unpleasant experiences regarding the warranty stuff, I just bought another new laptop with better warranty service and I did not regret even a bit.. Msi does indeed have the largest laptop range to offer with some of the best gaming features on their laptops, but their warranty service is just.... not good. Sub par I would say.

Plus, their quality is like all over the place.

(Maybe the GT series is good overall as claimed by many. Below that, GE, GP, or GL, u have to rely on luck to not get any issue) Both my previous laptop got issues; the first one was minor but the second one was quite major and it is the sole reason I regret using Msi laptops. When got issues or lemon unit, you are bound to face the unpleasant steps to RMA & those waiting stuffs, explaining the issue with the hope they could really detect the exact issues yada,yada, yada... u know that.
Another issue why I regret using Msi is the stupid void warranty sticker at one of the back screws. If the laptop was opened by yourself (for various reasons like upgrading internal & cleaning etc), & not by the authorized shop/retailer you bought from, the warranty is void....

what a biggest bummer is that when you already bought an expensive laptop, but have no freedom to open it without voiding the warranty..
I'm not discouraging any potential future buyer from purchasing Msi laptops but bear in mind of these issues or u will have headache later on to deal with if u got unlucky.
Sorry to hear you have bad experiences with MSI laptops. This is my first MSI as I decide to give them a try. My previous ones were Dell, Asus, and Acer in that order lol. To be honest, most warranty issues is a bitch to handle, regardless of which brand they are, except Dell, who have their own service team. I bought mine, and there was an major issue, but I did manage to exchange it as it was within the 7 days, that it is allowed for an exchange. I'm lucky so far with this current unit, but we'll see.
I get the void sticker frustration, as I have that same feeling about it lol. I built PCs for fun and as a hobby, and I have opened a few laptops, including the three that I have mentioned, so I know what I'm doing, and was a bit disappointed to see that sticker lol. But, no worrries. Once my warranty expires, I'm opening that machine haha.
Which laptop do you have now, if you don't mind me asking? Sounds like an option for me next time, in the next few years, when it's time for an upgrade haha.