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 MSI Gaming Notebook Thread V3

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SilentVampire
post May 14 2017, 10:26 PM

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QUOTE(shirogawawa @ May 14 2017, 08:13 PM)
you are wrong, firstly bringstar computer is just reseller, not distributor, its different, secondly , thats no warranty extension under MSI malaysia services center, the warranty there offered you was under third party company
*
Oh I didn't know that. Thanks for the notification. Good to know that as I did not accept the offer for warranty extension anyway lol. Once the warranty expire, I will do the majority of the service myself if there is any problems.
dinbk90
post May 14 2017, 11:10 PM

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I know I was right. Haha... rolleyes.gif Anyway, I have gone through not so pleasant experience with my both previously owned msi laptops regarding the Msi warranty policy & their service centre ( I went to the kelana jaya one, not the new location at kota kemuning. so I dunno if their service has improved or just the same) hmm.gif

Because of these unpleasant experiences regarding the warranty stuff, I just bought another new laptop with better warranty service and I did not regret even a bit.. Msi does indeed have the largest laptop range to offer with some of the best gaming features on their laptops, but their warranty service is just.... not good. Sub par I would say. sweat.gif Plus, their quality is like all over the place. bangwall.gif (Maybe the GT series is good overall as claimed by many. Below that, GE, GP, or GL, u have to rely on luck to not get any issue) Both my previous laptop got issues; the first one was minor but the second one was quite major and it is the sole reason I regret using Msi laptops. When got issues or lemon unit, you are bound to face the unpleasant steps to RMA & those waiting stuffs, explaining the issue with the hope they could really detect the exact issues yada,yada, yada... u know that. rclxub.gif

Another issue why I regret using Msi is the stupid void warranty sticker at one of the back screws. If the laptop was opened by yourself (for various reasons like upgrading internal & cleaning etc), & not by the authorized shop/retailer you bought from, the warranty is void.... confused.gif what a biggest bummer is that when you already bought an expensive laptop, but have no freedom to open it without voiding the warranty.. bangwall.gif mad.gif

I'm not discouraging any potential future buyer from purchasing Msi laptops but bear in mind of these issues or u will have headache later on to deal with if u got unlucky.
SilentVampire
post May 14 2017, 11:47 PM

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QUOTE(dinbk90 @ May 14 2017, 11:10 PM)
I know I was right. Haha...  rolleyes.gif  Anyway, I have gone through not so pleasant experience with my both previously owned msi laptops regarding the Msi warranty policy & their service centre ( I went to the kelana jaya one, not the new location at kota kemuning. so I dunno if their service has improved or just the same) hmm.gif 

Because of these unpleasant experiences regarding the warranty stuff, I just bought another new laptop with better warranty service and I did not regret even a bit.. Msi does indeed have the largest laptop range to offer with some of the best gaming features on their laptops, but their warranty service is just.... not good. Sub par I would say.  sweat.gif  Plus, their quality is like all over the place.  bangwall.gif  (Maybe the GT series is good overall as claimed by many. Below that, GE, GP, or GL, u have to rely on luck to not get any issue) Both my previous laptop got issues; the first one was minor but the second one was quite major and it is the sole reason I regret using Msi laptops. When got issues or lemon unit, you are bound to face the unpleasant steps to RMA & those waiting stuffs, explaining the issue with the hope they could really detect the exact issues yada,yada, yada... u know that.  rclxub.gif

Another issue why I regret using Msi is the stupid void warranty sticker at one of the back screws. If the laptop was opened by yourself (for various reasons like upgrading internal & cleaning etc), & not by the authorized shop/retailer you bought from, the warranty is void....  confused.gif  what a biggest bummer is that when you already bought an expensive laptop, but have no freedom to open it without voiding the warranty..  bangwall.gif  mad.gif

I'm not discouraging any potential future buyer from purchasing Msi laptops but bear in mind of these issues or u will have headache later on to deal with if u got unlucky.
*
Sorry to hear you have bad experiences with MSI laptops. This is my first MSI as I decide to give them a try. My previous ones were Dell, Asus, and Acer in that order lol. To be honest, most warranty issues is a bitch to handle, regardless of which brand they are, except Dell, who have their own service team. I bought mine, and there was an major issue, but I did manage to exchange it as it was within the 7 days, that it is allowed for an exchange. I'm lucky so far with this current unit, but we'll see.

I get the void sticker frustration, as I have that same feeling about it lol. I built PCs for fun and as a hobby, and I have opened a few laptops, including the three that I have mentioned, so I know what I'm doing, and was a bit disappointed to see that sticker lol. But, no worrries. Once my warranty expires, I'm opening that machine haha.

Which laptop do you have now, if you don't mind me asking? Sounds like an option for me next time, in the next few years, when it's time for an upgrade haha.
dinbk90
post May 15 2017, 12:10 AM

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QUOTE(SilentVampire @ May 14 2017, 11:47 PM)
Sorry to hear you have bad experiences with MSI laptops. This is my first MSI as I decide to give them a try. My previous ones were Dell, Asus, and Acer in that order lol. To be honest, most warranty issues is a bitch to handle, regardless of which brand they are, except Dell, who have their own service team. I bought mine, and there was an major issue, but I did manage to exchange it as it was within the 7 days, that it is allowed for an exchange. I'm lucky so far with this current unit, but we'll see.

I get the void sticker frustration, as I have that same feeling about it lol. I built PCs for fun and as a hobby, and I have opened a few laptops, including the three that I have mentioned, so I know what I'm doing, and was a bit disappointed to see that sticker lol. But, no worrries. Once my warranty expires, I'm opening that machine haha.

Which laptop do you have now, if you don't mind me asking? Sounds like an option for me next time, in the next few years, when it's time for an upgrade haha.
*
My current laptop now is illegear s7 pascal. Just bought a month ago. I got two issues right away but both were settled in shortest time. The best warranty service ever. rclxms.gif thumbup.gif

First issue got logo sticker on the display lid chipped away in the first week of usage. Sent to illegear & they fixed in a matter of an hour or so.
Second issue, dead pixel appeared on my screen the second day I bought it. Send to illegear for the second time, they got the screen replaced one to one in just merely two working days. Bear in mind, I did include the pixel policy in my purchase order & it seemed a great move since my laptop got lemon display. (illegear standard warranty will only cover more than 2 dead pixels, other brands probably 5 dead pixels before can claim warranty if I'm not mistaken..)

I'm really happy with my laptop now and it is my worthy purchase out of my 3 gaming laptops I ever owned. Worth every penny. biggrin.gif icon_rolleyes.gif
Planning to extend the warranty next month.

Sorry for promoting illegear on Msi thread lol... tongue.gif I still think Msi got good selection of gaming laptops in the market with gamer oriented features but the warranty here in M'sia is just meeh... puke.gif and that stupid void warranty sticker. shakehead.gif mad.gif

For me, when purchasing gaming laptop warranty service must be the first thing to consider before opting the specs & features since u gonna spend premium on it. Of course u want it worth your purchase since gaming laptops aint cheap... Especially with our current economy, everything purchased must worth it.

This post has been edited by dinbk90: May 15 2017, 12:28 AM
SilentVampire
post May 15 2017, 07:12 AM

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QUOTE(dinbk90 @ May 15 2017, 12:10 AM)
My current laptop now is illegear s7 pascal. Just bought a month ago. I got two issues right away but both were settled in shortest time. The best warranty service ever.  rclxms.gif  thumbup.gif

First issue got logo sticker on the display lid chipped away in the first week of usage. Sent to illegear & they fixed in a matter of an hour or so.
Second issue, dead pixel appeared on my screen the second day I bought it. Send to illegear for the second time, they got the screen replaced one to one in just merely two working days. Bear in mind, I did include the pixel policy in my purchase order & it seemed a great move since my laptop got lemon display. (illegear standard warranty will only cover more than 2 dead pixels, other brands probably 5 dead pixels before can claim warranty if I'm not mistaken..)

I'm really happy with my laptop now and it is my worthy purchase out of my 3 gaming laptops I ever owned. Worth every penny.  biggrin.gif  icon_rolleyes.gif
Planning to extend the warranty next month.

Sorry for promoting illegear on Msi thread lol...  tongue.gif  I still think Msi got good selection of gaming laptops in the market with gamer oriented features but the warranty here in M'sia is just meeh...  puke.gif  and that stupid void warranty sticker.  shakehead.gif  mad.gif

For me, when purchasing  gaming laptop warranty service must be the first thing to consider before opting the specs & features since u gonna spend premium on it. Of course u want it worth your purchase since gaming laptops aint cheap... Especially with our current economy,  everything purchased must worth it.
*
Thanks for your feedback bro. I have guessed that it was Illegear lol. My next laptop will be from them. Am aiming for the D9X as it seems to be the best among the lot. Happy to hear they have great warranty and great service as well.
simonhtz
post May 16 2017, 11:08 AM

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QUOTE(dinbk90 @ May 14 2017, 11:10 PM)
I know I was right. Haha...  rolleyes.gif  Anyway, I have gone through not so pleasant experience with my both previously owned msi laptops regarding the Msi warranty policy & their service centre ( I went to the kelana jaya one, not the new location at kota kemuning. so I dunno if their service has improved or just the same) hmm.gif 

Because of these unpleasant experiences regarding the warranty stuff, I just bought another new laptop with better warranty service and I did not regret even a bit.. Msi does indeed have the largest laptop range to offer with some of the best gaming features on their laptops, but their warranty service is just.... not good. Sub par I would say.  sweat.gif  Plus, their quality is like all over the place.  bangwall.gif  (Maybe the GT series is good overall as claimed by many. Below that, GE, GP, or GL, u have to rely on luck to not get any issue) Both my previous laptop got issues; the first one was minor but the second one was quite major and it is the sole reason I regret using Msi laptops. When got issues or lemon unit, you are bound to face the unpleasant steps to RMA & those waiting stuffs, explaining the issue with the hope they could really detect the exact issues yada,yada, yada... u know that.  rclxub.gif

Another issue why I regret using Msi is the stupid void warranty sticker at one of the back screws. If the laptop was opened by yourself (for various reasons like upgrading internal & cleaning etc), & not by the authorized shop/retailer you bought from, the warranty is void....  :confused:  what a biggest bummer is that when you already bought an expensive laptop, but have no freedom to open it without voiding the warranty..  bangwall.gif  mad.gif

I'm not discouraging any potential future buyer from purchasing Msi laptops but bear in mind of these issues or u will have headache later on to deal with if u got unlucky.
*
I feel you bro, my GP...SMH.

princelsy
post Jun 14 2017, 02:07 PM

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guys any of you own a gt72 or 80 laptop? any news on the mxm upgrade? let me know. thanks.
LowYatSupporter
post Aug 1 2017, 01:43 PM

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Hi All

what type of ram should i use for my MSI PL60-7RD-001? (Wish to add 8GB)


i just bought the laptop few days ago.


below is the details of my current Ram

Speed : 2400MHz
Form Factor : SODIMM
Memory : 4GB


and also wish to recommend which shop are willing to help me upgrade the ram and without voiding the warranty then reattach it when you are done . Attached Image
dinbk90
post Aug 2 2017, 12:36 AM

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QUOTE(LowYatSupporter @ Aug 1 2017, 01:43 PM)
Hi All

what type of ram should i use for my MSI PL60-7RD-001? (Wish to add 8GB)
i just bought the laptop few days ago.
below is the details of my current Ram

Speed        : 2400MHz
Form Factor : SODIMM
Memory      : 4GB
and also wish to recommend which shop are willing to help me upgrade the ram and without voiding the warranty then reattach it when you are done . Attached Image
*
Try this shop: Hypetech in Digital Mall, PJ... The shop is inside another shop, Gadget Zone. I bought my first Msi laptop here & I can confirm this shop is an authorized msi reseller & u can do component upgrade for your msi laptop here without voiding your warranty sticker. Regarding your ram upgrade, u may find the suitable model for your laptop at the shop as well at reasonable price. I highly advice u to buy the ram at the same shop as well instead of buying the ram from other shop & later come to this shop for the upgrade process becoz the shop might charge u to do so ( which is a waste of money).. If u buy the ram at the shop, the upgrade process is just free.

The shop is at the second floor if I'm not mistaken. It is easy to find as the shop got Msi demo laptops on display..

Here is the link for more information: http://www.lelong.com.my/merchant/hypetech.htm
dinraxxx
post Aug 21 2017, 02:07 PM

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Hi fellas, reporting in as an owner of the GS70-2OD since 2012. My laptop will be 5 years as of 30th August. Just need to know, if I send in my laptop for service at the official service center, can they be able to fix my broken hinge ( known problem to all MSI GS70-2OD)? and how much would it cost for that and to replace the battery?

Where can I send in for service? Still loving this baby to the max. But with it being broken and without a battery, couldn't bring it anywhere already. Plus it's a 17.3 inch laptop. console.gif
superhuman88
post Sep 1 2017, 11:43 PM

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QUOTE(dinraxxx @ Aug 21 2017, 02:07 PM)
Hi fellas, reporting in as an owner of the GS70-2OD since 2012. My laptop will be 5 years as of 30th August. Just need to know, if I send in my laptop for service at the official service center, can they be able to fix my broken hinge ( known problem to all MSI GS70-2OD)? and how much would it cost for that and to replace the battery?

Where can I send in for service? Still loving this baby to the max. But with it being broken and without a battery, couldn't bring it anywhere already. Plus it's a 17.3 inch laptop.  console.gif
*
Hi bro, you can call to service center and get more inform.
here's the service center number: 03-5525 3455.

You can find the drop off point or service center office at this link.
https://drive.google.com/open?id=0B15VcIn3P...WjF4S2RYN3dqdmc
superhuman88
post Sep 1 2017, 11:46 PM

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QUOTE(princelsy @ Jun 14 2017, 02:07 PM)
guys any of you own a gt72 or 80 laptop? any news on the mxm upgrade? let me know. thanks.
*
Dear bro, so far msi no provide MXM upgrade the graphics for GT72 or 80 in malaysia. Cause of price no worst for upgrade.

This post has been edited by superhuman88: Sep 1 2017, 11:47 PM
Evilmeow
post Oct 1 2017, 09:43 PM

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hi guys, any idea where can i get a power adapter original for msi laptops? my power adapter kaput without warning..

laptop is 1 year old exactly...haihz
dinbk90
post Oct 2 2017, 02:36 PM

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QUOTE(Evilmeow @ Oct 1 2017, 09:43 PM)
hi guys, any idea where can i get a power adapter original for msi laptops? my power adapter kaput without warning..

laptop is 1 year old exactly...haihz
*
why not u try going to the msi service centre at kota kemuning (if not mistaken). . U can check the actual address at the Msi official website. Sure u can buy a new original power adapter but it might be a bit pricey.. hmm.gif
nyunyu
post Nov 26 2017, 08:34 AM

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Hi guys, is the GE series the slimmest gaming laptop from MSI? Anyone can advice any promotion going around for 1070 version?
koopa
post Nov 26 2017, 09:32 AM

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QUOTE(nyunyu @ Nov 26 2017, 08:34 AM)
Hi guys, is the GE series the slimmest gaming laptop from MSI? Anyone can advice any promotion going around for 1070 version?
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GS is the slimmest.
TSMSI-NB
post Dec 13 2017, 03:08 PM

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QUOTE(nyunyu @ Nov 26 2017, 08:34 AM)
Hi guys, is the GE series the slimmest gaming laptop from MSI? Anyone can advice any promotion going around for 1070 version?
*
Hi, GS model is our slimmest gaming laptop, but sadly GS gtx1070 version is not yet available in Malaysia yet.
subrok007
post Dec 13 2017, 04:39 PM

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Anyone here using gl62m 1825MY model?

How was it? Good?
Pharamain
post Dec 13 2017, 05:47 PM

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QUOTE(subrok007 @ Dec 13 2017, 04:39 PM)
Anyone here using gl62m 1825MY model?

How was it? Good?
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I'm using one, I don't know what is your definition as good, but I have no problem with it as a budget gaming laptop.
subrok007
post Dec 15 2017, 09:40 AM

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QUOTE(Pharamain @ Dec 13 2017, 05:47 PM)
I'm using one, I don't know what is your definition as good, but I have no problem with it as a budget gaming laptop.
*
I mean playing games, with 1080 and setting high only?

Heat problem? Btw have you upgrade to m2 sad?

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