My MSI GE60 laptop adapter spoiled already. Can I buy a 19V output adapter? The original adapter using 19.5V.
Shop only have 19V selling. Please advice, thanks

Hye newbie here. Just bought new MSI GP62MVR yesterday. Anyway my just 1 day old laptop got defect on 'S' alphabet on MSI logo near screen area. The S is like being cut and remaining part is missing.  Im feeling shocked with my findings last night. Anyone had same issue as mine before?

[attachmentid=8801158]

Yeap, 6 months in and fan 1 busted for good. Fortunately there's fan 2 and a cooler to compensate for the temperature.

[attachmentid=8798003]

Not exactly the best experience for my first gaming laptop. 

Is it possible for me to purchase warranty extension when my GE62 is more than one year? Mine has a two year warranty out of the box

As far as I know, there is no such thing as warranty extension that u can purchase like other brands offer eg: Dell, Acer...in M'sia. U may get several months warranty extension free when registering your laptop on MSI website. But that is it... I do know that msi warranty extension can be purchased somewhere & does exist ( as stated on MSI official website) but I don't think it is offered here in M'sia though. This is based on my experience of having two MSI laptop previously.. correct me if I'm wrong..

Successfully migrated from HDD to 960 Pro NVME 1TB, but not without hitches.

What did i do:

1. Install SSD
2. Update driver via Samsung webpage http://www.samsung.com/semiconductor/minis...load/tools.html
3. Installed Samsung Magician & Samsung Data Migration software
4. Format ssd
5. Updated firmware through Samsung Magician and migrate data
6. Migration success but windows 10 was not working properly. (taskbar icons gone, cortana unusable (not that i use it anyways)) and overall slow performance.

What solved it:

1. Installed EaseUS Todo Backup Free.
2. Cloned the whole drive.
3. Reboot, boot into uefi, change the boot sequence, disabled origal boot drive (HDD), enable boot from ssd
4. Boot in 4 seconds!! (holy mother of God)
5. run msconfig, just to make sure windows in actually booting from ssd
6. ran all commonly used softwares (Office, Agisoft Photoscan, Steam, etc)
7. Profit? Not quite yet.
8. Formatted the HDD in Windows Disk Management ---> Extra storage for work
9. Reboot, repeat step 6.
10. Profit.

you are wrong, firstly bringstar computer is just reseller, not distributor, its different, secondly , thats no warranty extension under MSI malaysia services center, the warranty there offered you was under third party company

I know I was right. Haha...    Anyway, I have gone through not so pleasant experience with my both previously owned msi laptops regarding the Msi warranty policy & their service centre ( I went to the kelana jaya one, not the new location at kota kemuning. so I dunno if their service has improved or just the same)  

Because of these unpleasant experiences regarding the warranty stuff, I just bought another new laptop with better warranty service and I did not regret even a bit.. Msi does indeed have the largest laptop range to offer with some of the best gaming features on their laptops, but their warranty service is just.... not good. Sub par I would say.    Plus, their quality is like all over the place.    (Maybe the GT series is good overall as claimed by many. Below that, GE, GP, or GL, u have to rely on luck to not get any issue) Both my previous laptop got issues; the first one was minor but the second one was quite major and it is the sole reason I regret using Msi laptops. When got issues or lemon unit, you are bound to face the unpleasant steps to RMA & those waiting stuffs, explaining the issue with the hope they could really detect the exact issues yada,yada, yada... u know that. 

Another issue why I regret using Msi is the stupid void warranty sticker at one of the back screws. If the laptop was opened by yourself (for various reasons like upgrading internal & cleaning etc), & not by the authorized shop/retailer you bought from, the warranty is void....    what a biggest bummer is that when you already bought an expensive laptop, but have no freedom to open it without voiding the warranty..   

I'm not discouraging any potential future buyer from purchasing Msi laptops but bear in mind of these issues or u will have headache later on to deal with if u got unlucky.

My current laptop now is illegear s7 pascal. Just bought a month ago. I got two issues right away but both were settled in shortest time. The best warranty service ever.   

First issue got logo sticker on the display lid chipped away in the first week of usage. Sent to illegear & they fixed in a matter of an hour or so.
Second issue, dead pixel appeared on my screen the second day I bought it. Send to illegear for the second time, they got the screen replaced one to one in just merely two working days. Bear in mind, I did include the pixel policy in my purchase order & it seemed a great move since my laptop got lemon display. (illegear standard warranty will only cover more than 2 dead pixels, other brands probably 5 dead pixels before can claim warranty if I'm not mistaken..)

I'm really happy with my laptop now and it is my worthy purchase out of my 3 gaming laptops I ever owned. Worth every penny.   
Planning to extend the warranty next month.

Sorry for promoting illegear on Msi thread lol...    I still think Msi got good selection of gaming laptops in the market with gamer oriented features but the warranty here in M'sia is just meeh...    and that stupid void warranty sticker.   

For me, when purchasing  gaming laptop warranty service must be the first thing to consider before opting the specs & features since u gonna spend premium on it. Of course u want it worth your purchase since gaming laptops aint cheap... Especially with our current economy,  everything purchased must worth it.