follow up with insurer. workshop wouldnt know

u collected your car on 7th FEB .. now waiting for LOU ? Letter of undertaking ? what is it for ?

Well, according to the car owner who rear-end me, her insurer is Liberty; I email them enquired about the LOU claim.. they said no records. Check with Proton workshop, they said filed already...

So now kind of loss in translation
LOU == Loss of Use claim, Bro.. the title of this thread. U can claim against 3rd party insurance for the loss of use of your car.

I just called workshop. Workshop say try to settle this month.
Car go into perodua workshop since early Feb.
Also told me got apa turun engine. Chassis change.
Need me to take original geran after complete repair and go to puspakom. If settle on month end. Mean total time car in workshop is 3 months. Is that consider ok? Based on the pic I posted above.

Then I called up insurance, asked them to provide breakdown of what being claimed. They will email me.

But duno what offer letter to perodua actually belum accept, insurance say during repair sometime they found more part damaged they will add in the cost.

I'm lost. Is that normal given the timeframe is really long.

It's own fault so cannot claim LOU.
Wondering if no timeframe. They can drag until 6months?
Usually what to do for this case. Been 2 month

Ya, after first repair estimate...when workshop tear open your car, they may find more parts need to be replaced, hence supplementary request to insurance, then wait insurance approval or worst send in adjuster to validate... then wait for parts to arrive...
Nothing much, apart from keep asking them nicely, like "how the progress?", "all hte parts arrived?" and also go down the workshop check personally. for Insurance approval date u can check online here, https://www.merimen.com.my/claims/index.cfm...ant&ins=allianz
u might need to find the correct link for your insurance

Guys hope you don't mind i ask this here bcs looking for a quick answer. I want to see a 30 year old motorcycle do i need to do anything different like let puspakom check the bike or anything or just transfer name that is all will do?

Ya, after first repair estimate...when workshop tear open your car, they may find more parts need to be replaced, hence supplementary request to insurance, then wait insurance approval or worst send in adjuster to validate... then wait for parts to arrive...
Nothing much, apart from keep asking them nicely, like "how the progress?", "all hte parts arrived?" and also go down the workshop check personally. for Insurance approval date u can check online here, https://www.merimen.com.my/claims/index.cfm...ant&ins=allianz
u might need to find the correct link for your insurance

lastest update. they said car 80% done .. this week need submit JPJ for chassis restructure. He say this need takes 2 week.
then only can go puspakom ..

first time heard need submit to JPJ. he said due to chassis koyak change chassis .. anyone can clarify why the need to submit to jpj ?
and is the car still safe to use ?

chasis rosak kene go to puspakom for clearance. your car damage teruk ke? y not total loss?

lastest update. they said car 80% done .. this week need submit JPJ for chassis restructure. He say this need takes 2 week.
then only can go puspakom ..

first time heard need submit to JPJ. he said due to chassis koyak change chassis .. anyone can clarify why the need to submit to jpj ?
and is the car still safe to use ?

ya chassis damaged. not teruk la .. perodua car kena sikit kemek until kena chassis liao .
puspakom i understand .. but submit to JPJ for chassis restructure mean what ?  first time heard involve JPJ
BTW car is 1 years old, so its repaired in Perodua itself

Chassis damage n repair need go ouspakom check n verified. So do JPJ. If involve chaisis number chnage

how long will the claim loss of use will pay to me? how long i need to wait?

faster as 5 days? or more?

follow up with insurer. workshop wouldnt know

Bro,

I finally received the LOU claim offer letter from insurer - Liberty.
Total LOU offer is 10 x RM40  = 400, acceptable to me.

on the Acceptance letter, t said need signature of witness and RM10 Revenu stamp?

Can I just get anyone, e.g. family or friend as my witness?
What is that revenue stamp? cukai bunga?

thanks.

Hi all,
          my car hit an accident and repair done, the workshop help me to claim loss of use 27 days, but the insurance company only offer to pay 14 days.
The actual loss of use is 27 days.

Do u guy think is reasonable?

Thk you

Hi all,
          my car hit an accident and repair done, the workshop help me to claim loss of use 27 days, but the insurance company only offer to pay 14 days.
The actual loss of use is 27 days.

Do u guy think is reasonable?

Thk you

u can nego. try call company