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 Accident 101: i teach u claim loss of use

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lkoky
post Jan 23 2018, 05:16 PM

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Hi saigetsu,

my car been in a chain accident along MRR2 involving 4 cars. My car is the 1st, rear ended by a Kenari, following by an ASX and a Iswara at back.

Send my car back to Proton SC for repair, and the workshop has already filed OD-KFK claim. so everything in progress, also got the Kepututsan from police too; now just waiting for the repair to finish.. which according to the workshop, is by next week.

So the last remaining item now is; how should I file a LOU claim? what document do I need? and send to?

many thanks

====Update===
Nevermind
Just reread TS 1st post, get agent do.
Only problem now is I always renew via emailing Allianz... No use agent 🤪

This post has been edited by lkoky: Jan 23 2018, 06:05 PM
lkoky
post Apr 2 2018, 11:42 AM

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QUOTE(sheahann @ Apr 2 2018, 10:53 AM)
just called perodua. . amount claimed is RM12k + .. its a perodua bezza
breakdown of list i did not ask. he said will call me back later for status of the car.
*
Thats quite a hefty repair bill! mind to share whats the damage to the car photo?
lkoky
post Apr 3 2018, 07:15 AM

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QUOTE(sheahann @ Apr 2 2018, 09:03 PM)
*
Jan, my proton persona kena rear end, repaired cost also 6k. Nothing major also.

11-Jan, accident, police report, send in workshop
15-Jan, repair est to insurance
18-Jan, police keputusan out
20-Jan insurance approval (supplementary req)
1-Feb, all parts arrived
7-Feb collect car.

timeline above for your ref. I think the part that most makan time is waiting for all the necessary parts. Now just waiting for LOU, the workshop said the file the claim already. But yet to hear a single thing.

This post has been edited by lkoky: Apr 3 2018, 07:15 AM
lkoky
post Apr 3 2018, 03:49 PM

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QUOTE(saigetsu @ Apr 3 2018, 11:56 AM)
follow up with insurer. workshop wouldnt know
*
Well, according to the car owner who rear-end me, her insurer is Liberty; I email them enquired about the LOU claim.. they said no records. Check with Proton workshop, they said filed already...

So now kind of loss in translation

QUOTE(sheahann @ Apr 3 2018, 03:24 PM)
u collected your car on 7th FEB .. now waiting for LOU ? Letter of undertaking ? what is it for ?
*
LOU == Loss of Use claim, Bro.. the title of this thread. U can claim against 3rd party insurance for the loss of use of your car.
lkoky
post Apr 3 2018, 04:07 PM

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QUOTE(sheahann @ Apr 3 2018, 03:44 PM)
I just called workshop. Workshop say try to settle this month.
Car go into perodua workshop since early Feb.
Also told me got apa turun engine. Chassis change.
Need me to take original geran after complete repair and go to puspakom. If settle on month end. Mean total time car in workshop is 3 months. Is that consider ok? Based on the pic I posted above.

Then I called up insurance, asked them to provide breakdown of what being claimed. They will email me.

But duno what offer letter to perodua actually belum accept, insurance say during repair sometime they found more part damaged they will add in the cost.

I'm lost. Is that normal given the timeframe is really long.
*
Ya, after first repair estimate...when workshop tear open your car, they may find more parts need to be replaced, hence supplementary request to insurance, then wait insurance approval or worst send in adjuster to validate... then wait for parts to arrive...

QUOTE(sheahann @ Apr 3 2018, 03:55 PM)
It's own fault so cannot claim LOU.
Wondering if no timeframe. They can drag until 6months?
Usually what to do for this case. Been 2 month
*
Nothing much, apart from keep asking them nicely, like "how the progress?", "all hte parts arrived?" and also go down the workshop check personally. for Insurance approval date u can check online here, https://www.merimen.com.my/claims/index.cfm...ant&ins=allianz
u might need to find the correct link for your insurance
lkoky
post Apr 12 2018, 04:25 PM

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QUOTE(sheahann @ Apr 9 2018, 10:39 AM)
lastest update. they said car 80% done .. this week need submit JPJ for chassis restructure. He say this need takes 2 week.
then only can go puspakom ..

first time heard need submit to JPJ. he said due to chassis koyak change chassis .. anyone can clarify why the need to submit to jpj ?
and is the car still safe to use ?
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QUOTE(sheahann @ Apr 9 2018, 11:26 AM)
ya chassis damaged. not teruk la .. perodua car kena sikit kemek until kena chassis liao .
puspakom i understand .. but submit to JPJ for chassis restructure mean what ?  first time heard involve JPJ
BTW car is 1 years old, so its repaired in Perodua itself
*
Chassis damage n repair need go ouspakom check n verified. So do JPJ. If involve chaisis number chnage
lkoky
post Apr 18 2018, 06:53 PM

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QUOTE(saigetsu @ Apr 3 2018, 11:56 AM)
follow up with insurer. workshop wouldnt know
*
Bro,

I finally received the LOU claim offer letter from insurer - Liberty.
Total LOU offer is 10 x RM40 = 400, acceptable to me.

on the Acceptance letter, t said need signature of witness and RM10 Revenu stamp?

Can I just get anyone, e.g. family or friend as my witness?
What is that revenue stamp? cukai bunga?

thanks.
lkoky
post Apr 26 2018, 01:57 PM

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QUOTE(citizen162888 @ Apr 25 2018, 06:17 AM)
If somebody knock me , my car damage can claim his insurance.
But my medical bill , i have to pay myself?

if it expensive, can i sue him to get compensated?
*
Yes. Is claim against his insurance. No need get personal.
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