Yes. Can do at post office je.

eh.. bole matikan stem hasil tu kat pos office? bukan kena pergi lhdn ke utk matikan

Xyah. I claimed third party and they advised that.

Owh.. Just tampal stem n send ya.. Ok2

Hi guys, i just wanna ask something about loss of use.
My car at workshop due to a lorry that bang into my car. During that one month period,I have rent a car. So can i claim loss of use for the rental car as well? Will the insurance entertain it?

Can. But afraid u will not get in full

Is that true from what i read on previous post. I can only claim the loss of use per day or the car rental only. Cannot both ?

yes only one. btw, make sure the car rental company u rent is a valid company with registration

So basically, my service center has hand me out a latter to claim the LOU. Inside it is the duration of days x fixed price. So i just ignored that part and substitute it with this rental car quotation ?

Yeah correct

Claiming against 3rd party insurance, I asked for loss of use (for 30 days... actually more but i heard they will give less and be difficult) and also medical claim since i went to hospital to check for whiplash. I gave them the hospital receipt. They wrote back giving me loss of use but ignore medical claim. Should I appeal and ask for the medical (<RM350), or should I just take the offer?

I think if u have injury yes u can. If not cannot. Can try appeal.

i got question? what is loss of use?

Loss of use is compensation because you cannot use car since its being repair ed at the workshop.

ok. tq. how to claim it? few months ago my car got into accident and my insurance dont even say anything about this. it is in the workshop for a week.

Heres the thing.


If the accident caused by your self, u cannot claim unless u bought additional cover called CART. Compensation against repair time.


If the
Ee accident caused by third party, than you can claim from the
Third party insurer. Find out from the third party what insurance is he using. Then contact the insurer.

tq for the explanation. i guess I'll check with the insurer.

Hello All

Appreciate if anyone can give some advice to me:-
1. Someone "kissed" my behind and i have already made a report, but the person who bang me didnt make any report, will it affected the accident "keputusan" result? since i am going to claim under OD knock-for-knock.
2. How long do i have to wait for the keputusan from the Sargent and whether i should keep approach the Sargent for the update?
3. I have already furnished those accidents pictures to the Sargent, will that help to speed up the process?
4. My car dmg is very minimal but require to touch up and maybe respray the bumper also replace the clips, will that affect my claim since the cost is not more than RM500 i guess.
5. Can i send my car to workshop now and tell them to claim under OD KFK while waiting for the keputusan?

Appreciate your advice.

1. No. Can proceed.
2. 15 working days. Can call balai to get update. Not inspector.
3. No
4. No.
5. Can. But ask them tje procedure to confirm. If they cannot repair immediately, use ur car first. Or else u dont have a car for a long time.

Thank you! Point no 5, can i claim LOU from the opposite insurance company if repair take long times.
If yes, what documents do i need to prepare?