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Accident 101: i teach u claim loss of use
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Cookie101
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Jul 16 2018, 01:48 PM
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QUOTE(tropicanagolf @ Jul 11 2018, 07:49 AM) I'm driving a 2017 c class and got hit by another car, can I rent a c class or 3 series from a car rental company? As long as I can produce receipt? C class I have to rent from that local limo company in plaza damas. If it's 3 series I can get from Hertz. did u buy the loss of use or smth about the payout while under repair? if not then it wont be allowed... encountered the similar and daily rate approved is 270 which is not enough to cover rental of the same class car. do update here if you manage to do so. which ins company did you use?
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nasiayam
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Jul 17 2018, 02:47 PM
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QUOTE(saigetsu @ Jul 16 2018, 01:31 PM) 1. not sure 2. why u pandai2... haiyo.. if let say insurance company think rm1000k is too expensive how?. just try ur luck and update here. ull get ur rm500 back. yhis one confirm. 2?. sucess. yeah will try my luck and see how it goes... thanks for the reply~ *fingers crossed*
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tropicanagolf
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Jul 18 2018, 12:18 AM
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New Member
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QUOTE(Cookie101 @ Jul 16 2018, 01:48 PM) did u buy the loss of use or smth about the payout while under repair? if not then it wont be allowed... encountered the similar and daily rate approved is 270 which is not enough to cover rental of the same class car. do update here if you manage to do so. which ins company did you use? i did not buy the CART. If u refer to the first page of this thread, you can claim as long as you have the rental car receipt. QUOTE 2. In cases where receipts can be produced for vehicle rentals, insurers shall pay the amount shown in the original receipts and original car rental agreement subject to the principle of indemnity and subject always that the claimant shall only be entitled to the rental of a vehicle of an equivalent nature to the damaged vehicle. Such rental must be only from a rental agency/company duly registered and licensed by the relevant authority. my family is under TM and Allianz but this is claiming third party insurance so it has nothing to do with our own insurers. Usually Honda helped us claim loss of use + Rental car with receipt.  Now i'm just afraid it's a different case since i am renting a 3 series/c class now.
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serez
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Jul 23 2018, 05:41 PM
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i just completed insurance claim for recent accident from 3rd party. repair work done within less than a week. kudos p2 nilai!
and now i'm about to submit loss of use claim to 3rd party insurance and i noticed that the 3rd party insurance only approve rm30/day. dei, wanna rent a car nye pun cant cover the cost. so my questions are : 1. can we propose to the 3rd party for reasonable loss of use claim? 2. can the loss of use application via email? 3. some said that if we send the application via post they (3rd party suren) wont acknowledge it.
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TSsaigetsu
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Jul 23 2018, 08:45 PM
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QUOTE(serez @ Jul 23 2018, 05:41 PM) i just completed insurance claim for recent accident from 3rd party. repair work done within less than a week. kudos p2 nilai! and now i'm about to submit loss of use claim to 3rd party insurance and i noticed that the 3rd party insurance only approve rm30/day. dei, wanna rent a car nye pun cant cover the cost. so my questions are : 1. can we propose to the 3rd party for reasonable loss of use claim? 2. can the loss of use application via email? 3. some said that if we send the application via post they (3rd party suren) wont acknowledge it. cannot. coz bank negara guideline. they need original copy, how to email i send usimg post ok je.
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SUSAllnGap
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Jul 28 2018, 04:02 PM
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QUOTE(saigetsu @ Jul 11 2018, 03:23 PM) you can. same cc. but to avoid any dispute, better u consult insurance company that you are claiming nanti you rugi. Hi bro. Wanna ask u..... I got bang by another car. Police report all settle d. Will be sending my car to mazda after their adjuster decide on the repairs. Repairs might take 7-14 days as need to spray a bit. How do I go about claiming that duration which I don't get to use my car. I got a spare car, just I wanna claim it cuz their repairs might not cover all the damage. Thanks !!!
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TSsaigetsu
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Jul 28 2018, 07:06 PM
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QUOTE(AllnGap @ Jul 28 2018, 04:02 PM) Hi bro. Wanna ask u..... I got bang by another car. Police report all settle d. Will be sending my car to mazda after their adjuster decide on the repairs. Repairs might take 7-14 days as need to spray a bit. How do I go about claiming that duration which I don't get to use my car. I got a spare car, just I wanna claim it cuz their repairs might not cover all the damage. Thanks !!! call the culprit insurance, ask them what doc they need. then write a letter to them, with supporting document.. usually the keputusan from pilice, police report, ur ic driving license and adjuster report if they did not have it.
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razuryza
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Aug 13 2018, 02:35 PM
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Can i make LOU claim at the insurance branch instead of hq? The third party insurer is tune protect
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TSsaigetsu
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Aug 16 2018, 09:44 PM
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QUOTE(razuryza @ Aug 13 2018, 02:35 PM) Can i make LOU claim at the insurance branch instead of hq? The third party insurer is tune protect can
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razuryza
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Aug 17 2018, 03:53 AM
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QUOTE(saigetsu @ Aug 16 2018, 09:44 PM) just went to the branch, but they said go to hq much faster process becoz branch also will send to hq. one more thing, they need the claim letter but not provided. must write myself. anyone can share the loss of use letter sample?
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TSsaigetsu
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Aug 17 2018, 07:06 AM
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QUOTE(razuryza @ Aug 17 2018, 03:53 AM) just went to the branch, but they said go to hq much faster process becoz branch also will send to hq. one more thing, they need the claim letter but not provided. must write myself. anyone can share the loss of use letter sample? dear sir i involved on accident on when with what car plate number at where.hence i would like to claim lou against your insured policy. attached the document for your ref. tq ic.
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benji
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Aug 29 2018, 11:01 AM
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anyone here from tokiomarine? staff didnt read email eh? i need to waste my phone bills to call to inform? haduih la..
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TSsaigetsu
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Aug 29 2018, 11:25 AM
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QUOTE(benji @ Aug 29 2018, 11:01 AM) anyone here from tokiomarine? staff didnt read email eh? i need to waste my phone bills to call to inform? haduih la.. dont think people dare to reveal where they work
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benji
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Aug 29 2018, 11:31 AM
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QUOTE(saigetsu @ Aug 29 2018, 11:25 AM) dont think people dare to reveal where they work lol.. ya thats true.. atleast if they read this.. they want to check email
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zabanya
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Aug 29 2018, 12:12 PM
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Getting Started

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Got into an accident yesterday, other car hit my car from behind
I've already made a police report yesterday, provide all the video, pics, dashcam recording to sarjan. But the driver who bang my car didn't made any report until now
Need advise, what can I do in this case?
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TSsaigetsu
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Aug 29 2018, 02:16 PM
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QUOTE(zabanya @ Aug 29 2018, 12:12 PM) Got into an accident yesterday, other car hit my car from behind I've already made a police report yesterday, provide all the video, pics, dashcam recording to sarjan. But the driver who bang my car didn't made any report until now Need advise, what can I do in this case? theres other way. ask sarjan when can u make statutory declaration at pesuruh jaya sumpah - basically report that that cb hit ur car from the back but he didnt make police report. then u go to jpj pay them rm10 i think to find out what is his insurance company. then go to any workshop ask them if they do third party claim. if yes, ask them to repair and tell them the insurance company of that cb, give them everything - police report, keputusan from police, staturtory declaration etc.
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zabanya
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Aug 29 2018, 02:34 PM
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Getting Started

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QUOTE(saigetsu @ Aug 29 2018, 02:16 PM) theres other way. ask sarjan when can u make statutory declaration at pesuruh jaya sumpah - basically report that that cb hit ur car from the back but he didnt make police report. then u go to jpj pay them rm10 i think to find out what is his insurance company. then go to any workshop ask them if they do third party claim. if yes, ask them to repair and tell them the insurance company of that cb, give them everything - police report, keputusan from police, staturtory declaration etc. TQ for the answer Means need to wait for keputusan siasatan from police first ya? What is statutory declaration in bahasa?
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zabanya
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Aug 29 2018, 02:41 PM
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Getting Started

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QUOTE(saigetsu @ Aug 29 2018, 02:16 PM) theres other way. ask sarjan when can u make statutory declaration at pesuruh jaya sumpah - basically report that that cb hit ur car from the back but he didnt make police report. then u go to jpj pay them rm10 i think to find out what is his insurance company. then go to any workshop ask them if they do third party claim. if yes, ask them to repair and tell them the insurance company of that cb, give them everything - police report, keputusan from police, staturtory declaration etc. It's okay, just got confirmation from the Balai, that other guy already made the police report. What next to be done, the sarjan cuti today, can only deal with the IO in charge is it? Need to wait for him naik kerja la I guest
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TSsaigetsu
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Aug 29 2018, 02:49 PM
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QUOTE(zabanya @ Aug 29 2018, 02:41 PM) It's okay, just got confirmation from the Balai, that other guy already made the police report. What next to be done, the sarjan cuti today, can only deal with the IO in charge is it? Need to wait for him naik kerja la I guest have u call ur insurance company? tell them about the incident. send to ur prefereed workshop. ask what doc that they needed. swnd to them. siap. dont forget to claim loss of use ok.
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zabanya
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Aug 29 2018, 02:53 PM
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Getting Started

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QUOTE(saigetsu @ Aug 29 2018, 02:49 PM) have u call ur insurance company? tell them about the incident. send to ur prefereed workshop. ask what doc that they needed. swnd to them. siap. dont forget to claim loss of use ok. Already call Am yesterday. Usually can send to panel workshop right away, or need to wait for the keputusan siasatan first?
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