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 Rate Your Proton Service Centre!

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iskazulka
post Apr 2 2015, 02:23 PM

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i choice would be Proton SC Taman Keramat (Khasiat Jati SB). will ask anything problem with your car for them to check/fix. only problem is that waiting period will be long due to many car owners send their car over there for servicing. i guess of their good service. they will tell us what's the items for servicing and and only do what we want and don't want (at least for my case). they never promote crap items e.g x1r, windscreen washer would rate them 3 smile.gif

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This post has been edited by iskazulka: Apr 2 2015, 02:25 PM
thevelvet
post Apr 5 2015, 02:29 PM

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QUOTE(judge-the @ Mar 30 2015, 02:47 PM)
did my 20k service at sc wanija senawang. 1 senior female advisor at the servicing counter very unfriendly and rude towards customer

first and last time going there!

complaint 3 things to them
1. krikkrok sound on my driver seat
2. cushion covers all berbulu (8 months old)
3. high speed brake steering shaking badly

after service was done, service advisor explained to me:
1. cannot do anything about krikkrok sound on my driver seat, asked me go back to dealer that sold me the car
2. cushion covers berbulu also cannot do anything and again asked me go back to dealer that sold the car to me
3. since i change my standard rims to proton r3 rims... warranty void

lastly, they forgot to give me my tea cup set (freebie from using petronas synthium 1000)
*
No such thing changing R3 rims Void warranty - intang matang Syeksyen 25 also said the same thing but i argue R3 rims belong to Proton thus it should consider within warranty then They called i dont know who (probably Proton HQ) after that done it for free for me.
theonlyvin
post Apr 5 2015, 02:35 PM

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Just finish my service in Apple Auto Sri Kembangan. Get a set of Free gift - is A set of Cup.

RM203 with Semi syn 5w30...

parts order and very satisfy with the service. (Y)
TSmerinyu
post Apr 13 2015, 12:50 AM

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Another good feedback for SC Sec 13.

https://forum.lowyat.net/index.php?showtopi...post&p=73878458
audia3
post May 21 2015, 11:37 AM

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anyone know the cost of service for Saga FLX Auto CVT for 60000km?
which SC do u recommended? (good service n cheaper??)
theonlyvin
post May 21 2015, 12:23 PM

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QUOTE(audia3 @ May 21 2015, 11:37 AM)
anyone know the cost of service for Saga FLX Auto CVT for 60000km?
which SC do u recommended? (good service n cheaper??)
*
Mine is RM940

Changing all essential part with Semi Syn Shell Helix and CVT oil and CVT oil filter

At Sri Kembangan Apple Auto ~

This post has been edited by theonlyvin: May 21 2015, 12:24 PM
audia3
post May 24 2015, 07:18 AM

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QUOTE(theonlyvin @ May 21 2015, 12:23 PM)
Mine is RM940

Changing all essential part with Semi Syn Shell Helix and CVT oil and CVT oil filter

At Sri Kembangan Apple Auto ~
*
When ?
included gst?
theonlyvin
post May 25 2015, 05:05 PM

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Yes After april...GST included~
protonstradale
post May 25 2015, 08:11 PM

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Just service 35k km at service centre balakong ( behind vw and Mitsubishi). After service they provide free car wash. Car feel smoother and all rattle resolved.
tzejingtan
post May 26 2015, 11:20 AM

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gonna go for first service for my Iriz for 1 month usage. Is Proton Edar Setapak worth to pay a visit?
TSmerinyu
post May 26 2015, 05:11 PM

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QUOTE(tzejingtan @ May 26 2015, 11:20 AM)
gonna go for first service for my Iriz for 1 month usage. Is Proton Edar Setapak worth to pay a visit?
*
So far only one good review. If you do go there, please give us your feedback.
tzejingtan
post May 26 2015, 05:47 PM

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QUOTE(merinyu @ May 26 2015, 05:11 PM)
So far only one good review. If you do go there, please give us your feedback.
*
ok sure..first service for 1 month but below 1k km. no need change petrol oil right
TSmerinyu
post May 26 2015, 09:40 PM

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QUOTE(tzejingtan @ May 26 2015, 05:47 PM)
ok sure..first service for 1 month but below 1k km. no need change petrol oil right
*
I think what you meant is engine oil instead of petrol oil.

Normally every service interval as stated in your car service booklet the engine oil, engine oil filter and drain plug gasket need to be changed.

Please refer to your car service booklet to see what need to be done. Try not to go beyond 1k for your first service or else you'll be having hard time to explain to the service center not to void your warranty.
tzejingtan
post May 27 2015, 12:50 AM

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QUOTE(merinyu @ May 26 2015, 09:40 PM)
I think what you meant is engine oil instead of petrol oil.

Normally every service interval as stated in your car service booklet the engine oil, engine oil filter and drain plug gasket need to be changed.

Please refer to your car service booklet to see what need to be done. Try not to go beyond 1k for your first service or else you'll be having hard time to explain to the service center not to void your warranty.
*
Wow ok thanks a lot..will check on that..yea I mean engine oil =X
judge-the
post May 27 2015, 09:21 AM

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QUOTE(tzejingtan @ May 26 2015, 05:47 PM)
ok sure..first service for 1 month but below 1k km. no need change petrol oil right
*
1st service must change EO... unlike honda
siaokia1
post May 27 2015, 09:36 AM

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I've been sending my Inspira to the Section 13 SC past few services. Am satisfied with their service and they do allow me to bring my own EO. I was not told about any void of warranty though. Recently however they have service to order the oil that you need so I may do that instead of bringing my own. I use Syntium 3000 which I get from one of the spareparts shop in Sea park near the Shell/Maybank area.
ComradeZ
post May 27 2015, 10:57 AM

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hi,

sorry for off topic but do you guys know how much will it be to put duplicate key with microchip in the key? since last time my aunt make a duplicate key but little that she know it can't be use without the microchip on the key.

ask proton SC they ask me to ask the mechanic which is alot of hassle just to ask. Anyone with experience? the car is proton gen 2
theonlyvin
post May 27 2015, 02:55 PM

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QUOTE(tzejingtan @ May 26 2015, 11:20 AM)
gonna go for first service for my Iriz for 1 month usage. Is Proton Edar Setapak worth to pay a visit?
*
If u have any claim, please visit setapak 3S centre. Quite easy to get thing solved there.

But bear in mind, due to the high volume of car there, the working speed is very slow. If claiming cna take up to whole day. For myself, i left my car there for 3 day.
TSmerinyu
post May 30 2015, 07:44 PM

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Just done my 3rd service at Intan Matang (Proservis Sdn Bhd) at Shah Alam. Didn't managed to book so walk-in. They use card number for counter que.
Arrived there quite late around 10am and the place is crowded with customers. Have to wait for 5 turns before I was called. The holding area is quite small with only 4 counters.
Unfortunately had to wait until 2pm only they started to work on my car. Good thing is a least there is a kopitiam behind the SC for my lunch.
It took nearly 2hrs to complete the standard service with FOC car wash. Saw the notice FOC car wash is only for customers doing interval service.
There's free small cup mineral water and coffee. Didn't manage to grab one whoosh all gone before noon.

It's one of the few SC that open on Sundays. You can choose either Petronas or Shell EO. Unfortunately Petronas EO Syn 3K was out of stock.
Overall I'm happy with the service but there's room for improvement like two of the long metal bench is slightly bend maybe too many heavy weight customers.
Imagine how nice if there's a TV displaying all the cars status in que for servicing eg. waiting, servicing in progress or completed.

Attached Image Attached Image

This post has been edited by merinyu: Jun 22 2015, 03:37 PM
YouDontKnowMyName
post Jun 1 2015, 01:45 PM

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Just placed an appointment for servicing my Exora Bold CFE 20,000km service at Senaxis Taman Mayang service centre this Thursday.

Hopefully the experience will be a good one smile.gif

Previous service experiences at Shah Alam CoSE and Mutiara D'sara left me disappointed shakehead.gif

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