Since there are many questions about which Proton Service Centre to go to, so I decided to setup this forum to rate them to help you decide.
I'll update the rating based on good and bad only.
Please give feedback/share your recent visit to Proton SC and give your rating either good or bad only.
If your rating is bad please state your problem briefly.

SC with 14 x
1. Senaxis Sdn Bhd(No.50, Jalan SS26/11, Taman Mayang Jaya, 03-78064654) #6 #38 #70 #101 #128 #140 #143 #150 #153 #155 #183
#223 #224 #236

SC with 8 x
Proton Edar Section 13(Bodywork & Paint, Jalan 13/6A, PJ, 03-79577427) #4 #18 #42 #84 #96 #152
#216

SC with 7 x
Proton SC Dealer Apple Auto (Sri Kembangan, 03-89595885, Syntium 3k, 5k #55,#56, and 7k are available) #8 #25 #67 #71/#78 #83 #4

SC with 6 x
Proton SC Taman Keramat (Khasiat Jati SB) #81 #124 #145 #146 #149 #180

SC with 3 x
1. Intan Matang(Proservis Sdn Bhd, Jln Saksama 25/39, Shah Alam. 016-2221353) Open on Sundays #99 #190 #235

SC with 2 x
1. Tropical Impact Sdn Bhd, Balakong (03-23022968) #48 #89(Free car wash)
2. Proton Edar Setapak(Bodywork & Paint, 03-40218088) #4 #102
3. Proton Edar Puchong Jaya(03-80791001) #116 #117
4. Intan Matang(Proservis Sdn Bhd, Jln Saksama 25/39, Shah Alam. 016-2221353) Open on Sundays #99 #190
5. Proton Edar Mutiara Damansara(Bodywork & Paint, 03-77258228) #4 #266

SC with 1 x
1. Proton Edar CoSE(Westbound Shah Alam 03-80269333, Bodywork & Paint, 03-80269356) #4
2. SM Bolton Sdn. Bhd (Selayang, 03-61383228) #11
3. Pusat Perkhidmatan Satria Sdn Bhd(No. 7, Jalan 51A/227 PJ, 03-78653126) #5
4. Bengkel Setia Sdn Bhd(Lorong Keramat 17, Off Jalan Keramat, 03-42575005) #27
5. Proton Edar Bukit Maluri(Bodywork & Paint, 03-62756657) #134
6. Pusat Servis Auto Sinaran Sdn Bhd (Taman Lestari Perdana, Seri Kembangan, 03 89455143) #249
7. Prima Auto Care Sdn Bhd (Kota Kemuning 03-51222954) #286
8. Sin Siang Hin (M) Sdn Bhd (Jalan Semarak 016-217 6643) #262 Was informed CLOSED DOWN by linkinstreet#285.

SC with feedback:
SC with 10 x
Proton Edar Mutiara Damansara(Bodywork & Paint, 03-77258228) #4 #67 #100 #160 #182 #185
#217

SC with 7 x
Proton SC Dealer Apple Auto (Sri Kembangan, 03-89595885, Syntium 3k, 5k #55,#56, and 7k are available) #4 #48 #59 #111 #115 #158 #178

SC with 3 x
1. Proton Edar CoSE(Westbound Shah Alam 03-80269333, Bodywork & Paint, 03-80269356) #100 #Proton Suprima S V2
#212

SC with 2 x
1. Proton Edar Petaling Jaya(Bodywork & Paint, No. 17, Seksyen 51A, Jalan 227, 03-79568811) #73 #117

SC with 1 x
1. Proton Edar Bukit Maluri(Bodywork & Paint, 03-62756657) #4
2. Proton Edar Cheras, Desa Tun Razak(Bodywork & Paint, 03-91736051) #66
3. Wanija SC, Senawang #72
4. World Car Care, Bukit Serdang, Seri Kembangan #159
5. Tropical Impact Sdn Bhd, Balakong (03-23022968) #213
6. Rahman Brothers Automotive Sdn Bhd (Seksyen 22, Shah Alam, 03-56142300) #249

SC with no review yet
Proton Edar Glenmarie Temasya(Bodywork & Paint, 03-55695499)
Proton Edar Pandamaran(Klang, 03-31678903)
Proton Edar Sri Damansara(03-62757355)
Proton Edar Jln Chan Sow Lin(03-92229935)
Proton Edar Glenmarie Hicom(03-55693866) Was informed CLOSED DOWN by k!nex.

SC no longer Proton Authorized Service Dealer #103
Admitech#80 Vector Auto - Segambut, 03-62529850 #9 #80

This post has been edited by merinyu: Nov 22 2019, 08:40 PM

My service at Proton Edar CoSE
Take no. and wait for your turn to tell SA all your service requirements.
Once finish, SA look for you to pay money... I thought they'll call or SMS.
Free drinks small cup mineral water/coffee. TV boring local channel.
First 3 service free labour charge.
3 yrs free service still have to pay if exceed voucher value but if below voucher value then burned!
If first service below 1K, wheel alignment FOC.

Free 3 Years Service Vouchers
April 2014
https://forum.lowyat.net/topic/2963214/+1476
Raya 2014 Campaign
https://forum.lowyat.net/topic/2963214/+2051
Please share your free service info.

PROTON Periodical Service Maintenance
The periodical table may not be that accurate and for budgetary purposes only.
http://kereta.info/maintenance-cost-servic...a-gen2-persona/
https://forum.lowyat.net/index.php?showtopi...post&p=74149065

Air Cond Service
Recommend Sanden Hicom Glenmarie.
http://www.sanden.com.my/company/profile.htm
https://forum.lowyat.net/index.php?showtopi...post&p=73878458

Coolman Auto Air Cond Service
Very professional, good workmanship and explain clearly. I changed my condenser leaking oil and gas. A lot of Proton cars changed their condenser there also.

When to do wheel alignment
Your car seems to be drifting to one side, even when you think you're driving straight
You are driving straight, but your steering wheel isn't centered

When to do wheel balancing
Vibration in the steering wheel at certain highway speeds
FYI: Wheel alignment and balancing at PJ Sec 13 SC RM66.00

When to change your tyres
http://www.dunloptyres.co.za/Tyre-Care/Whe...ange-your-tyres
Once your tyres have been on your car for five years, Dunlop recommends having them inspected properly at least once a year. Age deteriorates your tyres regardless of whether or not you drive on them, and it is recommended to get them replaced at the very least every ten years, even if they don’t look worn. Remember that tyre age is measured from the date of manufacture, not of purchase, as tyres wear even in storage.

http://www.michelin.co.uk/tyres/learn-shar...change-my-tyres
After five years or more in service, your tyres should be thoroughly inspected at least once per year. If the need arises, follow the recommendations of the vehicle manufacturer regarding replacing the original equipment tyres. As a precaution, if the tyres have not been replaced 10 years from their date of manufacture (see how to read a tyre sidewall), Michelin recommends replacing them with new tyres. Even if they appear to be in usable condition and have not worn down to the tread wear indicator.

My PS4 tyres lasted me only 4yrs or 36k KM. Had to change cause thread already partly peel off on the sides.

http://www.bridgestone.com.au/tyres/passenger/care/age.aspx
How old is too old?
This is a subject of much debate within the tyre industry and no tyre expert can tell exactly how long a tyre will last. However, on the results of experience many tyre companies, including Bridgestone, warrant their tyres against manufacturing and material defects for five years from the date of manufacture. Based on their understanding a number of vehicle manufacturers are now advising against the use of tyres that are more than six years old due to the effects of ageing.

This post has been edited by merinyu: Sep 13 2020, 10:57 AM

Engine oil price (Pen. M'sia):
(Source:paultan)
24 Sep. 2019 Prices for the latest Syntium with CoolTech range of lubricants are
Syntium 7000 Hybrid 0W-20 with CoolTech: RM295 (4L) and RM80 (1L)
Syntium 7000 0W-16 with CoolTech: RM315 (4L) and RM95 (1L)
Syntium 7000 0W-20 with CoolTech: RM185 (4L) and RM60 (1L)
Syntium 3000 5W-30: RM180 (4L) and RM55 (1L)
Petronas 800 5W-30 with CoolTech: RM144 (4L) and RM40 (1L)


Fully Synthetic
(Source:www.mymesra.com.my)
Shell Hilux Ultra 4L(5w-40) RM247
Shell Hilux HX7 4L RM131
(New formula with Shell PurePlus Technology. Old formula Active Cleansing Agents is much more cheaper. Clearing old stock.)


Differences between API SM and API SL eg. Synthium 800 SM 4L
American Petroleum Institute (API) SM has higher requirements for the lubricants to meet such as superior engine performance, protection and cleanliness as compared to the requirements of API SL.
PETRONAS API SM lubricants will eventually replacing all API SL lubricants. Certain API SL lubricants are sold until stock last.

Source:www.carbibles.com/engineoil_bible.html
Fully Synthetic (0W-30, 0W-40,5W-40)
Fuel economy savings
Enhances engine performance and power
Ensures engine is protected from wear and deposit build-up
Ensures good cold starting and quick circulation in freezing temperatures
Gets to moving parts of the engine quickly

Semi-synthetic (5W-30, 10W-40, 15W-40)
Better protection
Good protection within the first 10 minutes after starting out
Roughly three times better at reducing engine wear
Increased oil change intervals - don't need to change it quite so often

Mineral (10W-40, 15W-40)
Basic protection for a variety of engines
Oil needs to be changed more often

Oil type Typically used in....
5W-30 Cooler climates, like Sweden or Canada
10W-40 Temperate climates, like England
15W-50 Hot climates, like Italy, Spain, Egypt

Source:www.shell.com
Note: W, which stands for winter. This number represents the lubricant’s viscosity under lower temperatures, giving an indication of how the oil will flow in the winter. The lower the first number, the thinner it is at low temperatures.

The second number, which appears after the W, represents the oil's viscosity under high temperatures. The higher the number, the thicker the oil will stay at high temperatures. Using the correct viscosity for your engine increases engine performance, reduces engine wear and increases fuel efficiency.

Engine oil additives
Myth 4: “Additives can boost engine oil and engine performance.”
Adding commercially available additives to engine oil is like adding sugar to your soft drink – you do not need it. Premium engine oils have been formulated with all the additives necessary to ensure optimum engine performance.
Additives cannot reduce oil consumption in an old engine or restore the engine protection properties of an old oil. In fact, additives may upset the oil chemistry and create new problems.
It is safer and more economical to use quality tested and ‘packaged’ premium oils. Do not waste your money on additives.
Source:http://www.shell.com/global/products-services/on-the-road/oils-lubricants/cars/how-oil-works/quick-tips/myths.html

Engine oil change interval
From: I.CARE CENTRE PROTON EDAR <I.CARE@proton.com>
To: Jxxxxxxxx
Sent: Wed, 7 April, 2010 7:58:40 AM
Subject: RE: Oil change interval

Dear Mr Jxxxx,

First of all, please accept our sincere apologies on the delayed reply to your enquiry.

Referring to your concern, we would like to inform that there is no harm in servicing your vehicle at every 5,000km or 10,000km. At the end of the day, regular servicing is only extra care for ones vehicle. In your case, if you are confused with the servicing schedule, we would strongly advice you to use the service booklet as your guide.

Normally we, as users would be able to ‘feel’ the condition of our car. For example, if the vehicle is under severe usage, one would feel the engine performance a little’ heavy’ after a period of time. In this case, servicing the vehicle at the 5,000km interval is definitely most advisable. Otherwise, the latter would suffice.

Hope this clarifies your doubt. Thank you.

Best Regards,
Dxxxx
PROTON i.care
Proton Edar
1-300-880-888(General Enquiry & Feedback)
1-800-888-398(24Hours Assistance)
www.proton-edar.com.my
source:http://forum.autoworld.com.my/index.php?showtopic=105686&st=0&p=1847525&#entry1847525

This post has been edited by merinyu: Sep 25 2019, 07:42 PM


Attached thumbnail(s)

I went for my first service last month at Proton Edar CoSE(Westbound Shah Alam) and was with the service.

SC with review
Proton Edar Mutiara Damansara
https://forum.lowyat.net/topic/2963214/+1480
https://forum.lowyat.net/topic/3284621/+580
https://forum.lowyat.net/topic/3254035/+720
Proton Edar Bukit Maluri(Bodywork & Paint, 03-62756657)
https://forum.lowyat.net/index.php?showtopi...post&p=70286483
Proton SC Dealer Apple Auto (Sri Kembangan, 03-89595885, Syntium 3k, 5k, and 7k are available)
https://forum.lowyat.net/index.php?showtopi...post&p=70468916

SC with review
Proton Edar Stapak
https://forum.lowyat.net/index.php?showtopi...&#entry69671369
Proton Edar Section 13
https://forum.lowyat.net/index.php?showtopi...post&p=70145363
https://forum.lowyat.net/index.php?showtopi...post&p=70145738
Proton Edar Mutiara Damansara
https://forum.lowyat.net/index.php?showtopi...post&p=70536688
Proton SC Dealer Apple Auto (Sri Kembangan, 03-89595885, Syntium 3k, 5k, and 7k are available)
https://forum.lowyat.net/index.php?showtopi...post&p=75547008

This post has been edited by merinyu: Jul 24 2015, 09:22 AM

Went to Pusat Perkhidmatan Satria Sdn Bhd for checking faulty sensor. Need 2 weeks for part replacement?!

Small SC and not crowded. SA was friendly.

Then went to Proton Edar Petaling Jaya(No. 17, Seksyen 51A, Jalan 227, 03-79568811) very close by.

Quite big SC and good waiting area which is quite similar to CoSE.
Parking space seems to be full. Looks like they do bodywork and paint, got few parked accident cars and 1 waiting for paint to dry cover with plastic.

Inside waiting area not many customers. There's another smaller waiting area on 1st floor.

They prefer customers to do booking for appointment. Cannot do replacement part but asked to book weekdays to do it. Looks like most SC prefer to do servicing only on Saturdays.

This post has been edited by merinyu: Aug 16 2014, 04:08 PM

I second this..Mutiara Damansara....@#$#@**!!! Too many times to mention. You can insert 5 x to the ratings.

SENAXIS - Taman Megah

park for future reference

Proton SC Dealer Apple Auto Sri Kembangan

Good service, with fast work

Have the opportunity to take a close look on your car when they servicing.

Free car Wash too!!

FYI, Syntium 3k, 5k, and 7k are available at Apple Auto Sri Kembangan

Admitech Auto (Authorized Proton Service Dealer) - Segambut

Good service, got follow up call to check everything ok after service.

Cannot use semi syn oil for 10k.

TS, probably can add info on which SC accept engine oil bought outside ?

I think COSE accepts it.

The one I always go to is SM Bolton Sdn. Bhd [Selayang]. So far satisfied with it, have claimed warranty at no hassle. Sometimes they called me before to remind that my car needed servicing soon.

Wifi, TV and newspapers at waiting area.

officially, all proton sc rejects EO bought outside.

unofficially, the sc i visit at kepong/manjalara allows me (probably voided my warranty, or may have complications should i need to claim)

Some SC wont even allow you to top up for full synth oil using the vouchers. ...
but the SENAXIS allows me to top up the difference. Maybe should put this into the list as well.

Their policy is inconsistent. Hell, even Perodua is better in this case.

That's bad. We can use the vouchers(3 yrs free service) for any EO except cannot use multiple vouchers at one time(T&C: One voucher for one redemption only and cannot be accumulated). The extra costs we had to top up. Unless that SC does not have the full synth EO and insist to use mineral/semi-synth(TQ Quazacolt my bad, too much sync in my mind ).

Better check first if the SC have the EO or allow to bring our own(if it does not void the warranty).

This post has been edited by merinyu: Aug 18 2014, 03:03 PM

again folks! Synthetic

oils don't synchronize

Proton CoSE allow you to bring your EO with condition that engine warranty void.
Been there and done that until my car warranty ended. Currently no more warranty but send back to CoSE to claim IAFM and rear axle.

I would recommend CoSE for their services (at least to one of their SA which I only allow him to treat my car)

This morning went to Proton Edar Section 13(Bodywork & Paint, Jalan 13/6A, PJ, 03-79577427) for warranty claim and was very satisfied with their service and friendly too. Lucky they do have stock or else have to go there again when they received the replacement part. My appointment 8am and reached there 7.30am they already opened.

Good waiting area with light refreshments. If want heavy refreshments just walk outside the entrance and enjoy the hawker stalls along the road.

The service area is at the sides of the square building and in the center you park your car for servicing. Saw one car being respray with new paint.

They have EO up to 1K full synth. Can try to request SC to order 3K full synth if you really need it.



This post has been edited by merinyu: Aug 21 2014, 05:44 PM

park first....
how about at keramat au2?

Any SC has selling 3K or 5K full synth EO?