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 Rate Your Proton Service Centre!

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thevelvet
post Apr 5 2015, 02:29 PM

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Joined: Jun 2006


QUOTE(judge-the @ Mar 30 2015, 02:47 PM)
did my 20k service at sc wanija senawang. 1 senior female advisor at the servicing counter very unfriendly and rude towards customer

first and last time going there!

complaint 3 things to them
1. krikkrok sound on my driver seat
2. cushion covers all berbulu (8 months old)
3. high speed brake steering shaking badly

after service was done, service advisor explained to me:
1. cannot do anything about krikkrok sound on my driver seat, asked me go back to dealer that sold me the car
2. cushion covers berbulu also cannot do anything and again asked me go back to dealer that sold the car to me
3. since i change my standard rims to proton r3 rims... warranty void

lastly, they forgot to give me my tea cup set (freebie from using petronas synthium 1000)
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No such thing changing R3 rims Void warranty - intang matang Syeksyen 25 also said the same thing but i argue R3 rims belong to Proton thus it should consider within warranty then They called i dont know who (probably Proton HQ) after that done it for free for me.

 

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