Jan 14 2015, 09:18 AM
QUOTE(creezalird @ Jan 14 2015, 06:31 AM)
About on last December 2014, I went to the SC at Bandar Tun Razak, Cheras.
It was on Saturday as I didnt have anymore annual leave for last year. This was my first 1000km service.
Before that I have been reading of whats to do and whats not.
Booked appointment about 4 days before that already for 8 am.
Reached there about 8.20am, a bit lost as that was my first time around that area.
I asked specifically for full syn3000 oil for my preve exec cvt. During filling in the form, I saw her ticked the antibac and fuel cleaning (suspected the x-1r stuff). I asked her to remove that options as I knew both are optional.
But she insisted saying that both are a must. I am not an arguing type of guy, as she really insisted, I just said went ahead as I was expecting everything will be done fast.
I also asked if can check my brake juddering sound, eventhough on telephone, the receptionist girl said can check, but at the counter girl, she said cannot because limited time on Saturday and only normal EO servicing will be available.
Now the waiting part. Around almost before 10am, suddenly I saw my car already in front of the counter office. I thought maybe I will be finish around 10am plus.
But only after 11am they called me for billing purpose. That was surprisingly slow considering I booked at 8am. 3hours plus overall just for 1000km service.
Saw the bill with nonsense stuff charged then made me feel much not satisfied, will not be coming here again.
Other than the slow process and additional charges enforcement, it was acceptable.
i did my 1k service at mutiara damansara sc spent nearly 3hrs there. had an argument there about 3 years free service, they refused to call we care and i was told to call myself on the spot. sorry, not going back there anymoreIt was on Saturday as I didnt have anymore annual leave for last year. This was my first 1000km service.
Before that I have been reading of whats to do and whats not.
Booked appointment about 4 days before that already for 8 am.
Reached there about 8.20am, a bit lost as that was my first time around that area.
I asked specifically for full syn3000 oil for my preve exec cvt. During filling in the form, I saw her ticked the antibac and fuel cleaning (suspected the x-1r stuff). I asked her to remove that options as I knew both are optional.
But she insisted saying that both are a must. I am not an arguing type of guy, as she really insisted, I just said went ahead as I was expecting everything will be done fast.
I also asked if can check my brake juddering sound, eventhough on telephone, the receptionist girl said can check, but at the counter girl, she said cannot because limited time on Saturday and only normal EO servicing will be available.
Now the waiting part. Around almost before 10am, suddenly I saw my car already in front of the counter office. I thought maybe I will be finish around 10am plus.
But only after 11am they called me for billing purpose. That was surprisingly slow considering I booked at 8am. 3hours plus overall just for 1000km service.
Saw the bill with nonsense stuff charged then made me feel much not satisfied, will not be coming here again.
Other than the slow process and additional charges enforcement, it was acceptable.
then, 5k service at senawang sc spent more than 3hrs there. paid for semi EO and didn't get the free gift at all. very near to my home but ain't going back there again.
10k service at apple auto seri kembangan. no appointment just drop by and everything done within 1hr++ with free simple car wash. also did the flash ECU thing. during payment, received the petronas EO free gift from them
after that make another trip to apple auto for the air filter box replacement. called them in the morning and drop by in the afternoon. everything done within 15mins
i did heard some ppl have bad experiences at apple auto previously
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