Cool! The login info eh? I kept it saved in my note during the installation.

Thank you!

ya, of course you need the user id u selected during yr unifi installation, something like abcxyz@unifi (no .com).

if u hv forgotten, can also ask for it too when u call unifi.

this is what i get everynight



This post has been edited by whistleon: Aug 14 2014, 01:01 AM

Wireless? :3

no, is using Lan

this is morning i get



almost everynight will become slow

unibiz 50

same with me here 8pm onward slow lag even dc till 11pm

you also use the TM router? today got TM agent call my office ask want to upgrade to unifi, i say about the slow speed at night, the agent say is router problem, wtf, if router got problem why give to customer

any idea if i can change from sports pack to movie pack? the sports package totally useless

unifi modem and router are cheap stuff.

the sooner u change to a better router, the happier u will be.

modem can keep as it is under life time warranty. the one i have, (alcatel-lucent?) seems fine... but changing router improves everything...more stable, consistent speed, stronger wifi... in my case.

guys, i'm currently subscribing to UNIFI 20mb/s and I'm getting frequent disconnection when playing Dota 2 public server. It doesn't kick me from the game but i'll show connection problem for a few seconds and resume back. The problem is, it happens all the time and frequently hence spoiling my game time.

Anyone having the same problem?
Here's my speedtest result:




(p.s: i'm using the default D-link router (1st gen) and connected on wired directly)

This post has been edited by SHOfrE3zE: Aug 14 2014, 05:31 PM

any router recommended? WIFI is important, now the router WIFI is so bad....

i hv only experienced the orig router and this as replacement:
https://forum.lowyat.net/topic/2764213/+80

popular brands are aztech, tplink and asus, so do read as much as u can and see which one suits u most!

I got my rt-n56 after my rt-n16 dead, and asus replace with it. So far I use it for AP only (since during rma, I brought a mikrotik)
The device get hot really easy so I suggest to put the router on well ventilated room

You are getting these sort of speeds for VIP20?

only for malaysian hosted servers. for international it's around 18-19mb/s.

Do you mean >20Mbps when connecting to local but 20Mbps when oversea server?I thought you subscribed to VIP20?

I am new to unifi, just connected last monday (this week)

Today i find some lagging when i watch hypp tv. The lag is so bad that it totally hang. It takes some time before i can hear audio but the video is somehow distorted.

But the internet is working just fine. The speed is good. I called the customer service and they advice me to off the tv box, wait 30 seconds and power it up. They also did some reset and it is good. But few hours later it happen again.

Whats the problem? Is this normal? I am on 5mbps package.

i guess so. i don't do speedtest often but what i can say is the connection speed is consistent.
the only problem right now is my Dota 2. might be my router but I do not know how to test it.

Are we still able to get the RM26 waiver for telephone line rental if we subscribe to VIP5?