Guys any idea why my DIR615's power light stays at Orange? Tried restarting, called TM and they'll send technician over here in 24 hours. Replacement router cost rm120

Anyone experiencing unstable ping/latency recently? Even pings to a local server is pretty bad. Nobody using the connection at all at time of ping test.

PING lowyat.net (103.12.152.71): 56 data bytes
64 bytes from 103.12.152.71: seq=0 ttl=59 time=66.028 ms
64 bytes from 103.12.152.71: seq=1 ttl=59 time=7.754 ms
64 bytes from 103.12.152.71: seq=2 ttl=59 time=43.780 ms
64 bytes from 103.12.152.71: seq=3 ttl=59 time=22.213 ms
64 bytes from 103.12.152.71: seq=4 ttl=59 time=32.706 ms
64 bytes from 103.12.152.71: seq=5 ttl=59 time=40.718 ms
64 bytes from 103.12.152.71: seq=6 ttl=59 time=6.756 ms
64 bytes from 103.12.152.71: seq=7 ttl=59 time=7.577 ms

--- lowyat.net ping statistics ---
8 packets transmitted, 8 packets received, 0% packet loss
round-trip min/avg/max = 6.756/28.441/66.028 ms

unifi still not available at most part of rawang...

Hi guys, I hope this is the right thread to post an issue I had after upgrading to VIP10 to VIP5.

The upgrade was completed 2 days back but since then I did not recorded any increase of bandwidth. Speed test done on unifi site recorded the same as before upgrade. Called the call centre and they checked and informed no issue from their end. The router I am using the from TM - L7-R-N2000 with default firmware 1.0.

Anyone of you guys experience the same thing and if yes, how was it resolved?

in my case, switch off the box connecting to your fibre cable for at least 1 minute. then switch on. u will get the new speed

[quote=stevencks,Jul 11 2014, 12:16 PM]
in my case, switch off the box connecting to your fibre cable for at least 1 minute. then switch on. u will get the new speed

[/quoted]

The box you are referring is the modem and router right? I have rebooted it many times but to no avail

This post has been edited by mrkenjiro: Jul 11 2014, 12:42 PM

Anybody got experience IP change every 24 hours for VIP5? The PPPOE connection auto drops by it self in the early morning,

Anyone can help confirm is it TM or just me?

dynamic ip ma...
i kena before...sometime one day 2-3 time also..
lama lama sudah biasa la..

But last time not like this ma

last time maa...now they do this since they stated dynamic..
sometime i also rage when i plying dota 2...

[quote=mrkenjiro,Jul 11 2014, 12:41 PM]
[quote=stevencks,Jul 11 2014, 12:16 PM]
in my case, switch off the box connecting to your fibre cable for at least 1 minute. then switch on. u will get the new speed

[/quoted]

The box you are referring is the modem and router right? I have rebooted it many times but to no avail

[/quote]

ya the modem. u have to wait at least 1 minute. cannot just reboot. if still cannot definitely tm have not upgrade for you

Hi, kcsaw. I already figured out what's the problem.

Please change the IP version setting in the router to: IPv4 only.

Then everything runs smoothly.

How do they even bill? I mean I'm a new user and started using on the 28th of June and my current billing charge is RM 99.50

I don't really understand how does the billing work.

This post has been edited by Nayeul: Jul 11 2014, 04:07 PM

Woah, seriously? Have you tried calling TM Point? Now I'm worried about mine

This post has been edited by Nayeul: Jul 11 2014, 04:19 PM

wolnivek,

Thank you so much for your help , will try out tonight.

as far as i know the whole rawang area is not covered by unifi at all.

may i know which router is most compatible with unifi and best recommended

Prorate basis. What package you use?

I wonder why my bill statement is RM0 everything.
Paid with cimb clicks in the portal. Do i have to wait couple of days for the payment to be cleared?

thanks guys

I'm using VIP 5. What's prorate basis?