walaoeh, speed only 1~2.8mb on VIP5.

This is the first time I'm having this problem, it's been the whole day.

cannot even watch 720p on youtube Mac*b*i

unifi kinda farkup on their exchange site for their hardware..
yesterday they dc my internet due i dint pay for 2 month..
so i pay thn call them gv them reference number and they connect back my internet thn they sms me already done yet still no internet..
call back about the issue they transfer my line to tech department and confirm is their side prob thn they will resolve 24h time..
lucky 2day early morning internet is back before i go work..phew.
they really need to maintain their hardware..

is the setup for my phone after using unifi ok?




Attached thumbnail(s)

what is the best replacemet/3rd party router to get now? anyone know?

few model of Asus and TPlink..
Asus is expensive good quality
while TPlink cheap and quality not so bad la...

Im using TP-Link TL-WR841ND currently. Running into some issues (Router is over 2.5 years old. on everyday) so i guess its expected. Now looking for options. Some people say MicroTik is good. But they seem pricey too. So I am at a loss.

This post has been edited by str4vag: Jul 16 2014, 03:33 PM

i also want to replace TPlink 1043nd with custom firmware but this router still havent die..
microtik is a good router but if not wrong need do some setting like vlan tagging..(i not sure about this)
for ASUS very easy only..jus choose unifi mode and key ur id and pass thn connect..

MicroTik got to configure the Vlan yourself. There is a pretty detailed guide on their website. So its not so bad. ASUS seems pretty easy. Got to check on the price range for them now. Thanks

Once internet disconnected due to billing issue need 24 hours to resolve.
I've been disconnected twice, once it took about 14 hours for re connection, another time it's luckily only 2 hours.

for my case..after pay and they do reconnect..few min they send sms to me reconnection done..
this time i not sure their hardware prob or wat..

I paid via CC also they tell me re-connection on their CRM system is done.
But I think it lies with their gateway / server that handles authentication, probably refresh data once in every hours or so.

make sure there isn't any other input connect into those copper phone line cable like old streamyx or old phone line or else your BTU might spoil

This post has been edited by Jeremy_John: Jul 16 2014, 04:55 PM

anyone get a call from tm promoting speed upgrade from 5mbps to 10mbps for rm179 monthly? should i take it or not?

erm, the BTU RJ11 phone port i cannot connect the cable from this port to my existing phone line?


for example,
before that TM Pole <=internal wiring=> my phone wall socket
after unifi with BTU, BTU RJ11 <=RJ11 cable=> to <=internal wiring=> my phone wall socket? (this is not right?)

up 2 u bro..
last time they call me about the promotion i jus take it...

so how was the speed and ping for 10mbps after the upgrade? is it stable and ok?

coz mine is VDSL2 ping is abit higher but for me ok la..
not stable of connection (everyday dc atleast one time no idea why i already mention this prob to tech department they looking to it) i think something wrong with their exchange site..
so far can go 2 10mbps..

i see. thx for the feedback man.

Need assistance and help over this problem.

In short, I faces problem of my facebook and instagram apps is not working properly with my unifi

Using my home Unifi wifi
My mobile apps for facebook and instagram is not loading completely, only a few picture is loaded after i refresh the apps itself. However, if i login facebook via google, it loads smoothly and faces no this issue.

Using my office Time optic fibre
My instagram and facebook apps is working perfectly.

so....is it my mobile setting of unifi setting went wrong?

Can.. But make sure you disconnect old like that feed from TM Pole <--> Internal Wiring. Usually there is small box behind the house with keylock.. Open that box and disconnect the line from outside. Just to be safe.