I thought the last offer was 10Mbps with full HyppTV @RM199?

I'm using the vip5 package claiming speeds up to 5mbps but I only get up to 500kbps. Is it normal? So misleading smh

You're confusing bit and byte..
Unifi package is 5mbit/s and your download speed is 500kbyte/s..
1 byte = 8 bit
5000kbit/8 = 625kbyte is your max speed..

This post has been edited by Lineage: Dec 3 2014, 04:28 PM

No customer referral rewards, but loyalty rewards for every ringgit you paid on all TM services (UniFi, Streamyx, fixed line, etc.) https://www.tm.com.my/TMRewards/Consumer/Pages/Home.aspx

I have numerous times redeemed the points to offset payment for my UniFi bill.

This post has been edited by jolmy: Dec 3 2014, 05:21 PM

this is the best practice, i do same.
power on n off modem n router saves max rm2 a month but give a tonne of problems...
n someone told me there r burglars incl clever foreigners go round with special equipment to detect yr router - off means no one home, best to strike.
this has been around for ages... for vip10 contracts at expiry.
if u dont want hypptv, u can nego to get rm229.
mind u, if u need to access china sites, think twice - unifi had twice for 2 weeks in last 3 months betrayed customers for china sites - they dont pay enough for bandwidth for traffic to/from china - this will repeat until they pay more n it doesnt look like they will.
full hyptv = ?
imo, full = megapack + sports pack.
but no... vip10 rm199 gets u mega only, no sports. pay rm50 for it. or swap with mega...

Oh lol didn't know that thanks for explaining.

Not really
You can only opt for Mega or Sport pack instead of both.

currently on 10Mbps , Free upgrade to 20Mbps when subscribe sports pack this promo still valid?

EDIT : Found it , they renamed it to stream champion, lol

This post has been edited by DroppedJaw: Dec 4 2014, 09:20 PM

TM call me just now, RM 179 will get 10MB.. upgrade from current 5MB
Is it worth to upgrade ?

Normal price for 10Mb is RM199/month.
For this promotion, you only need to pay RM179/month. RM20 savings for every month.

But to get this promotion, they will renew your contract with another 2 years.
Only you can decide either it's worth it or not.

Hi guys, need some help as I'm new with UNIFI and I'm facing intermittent speed drops which is effecting on my gaming and work VPN... refer photos for the random speed drop:





While this is the normal trend that I can observe when there's no issue:

I ran into this problem on both Wired and Wireless connecting to the RG-DLINK-WBR2300... I tried to connect via LAN to the ONU-ALCATEL-LUCENT-I240G but it seems like the other LAN ports are disabled. Any advice for me on this?

This post has been edited by xyz_cityhunter: Dec 5 2014, 04:51 PM

Thanks for fast reply..
They didn't mention about renew contact. Lucky you mention it.

If add RM 50 for subscribe to 10mb + Megapack..
Can I get new decoder box (android) from them ? Mine quite old

This post has been edited by cipan2001: Dec 5 2014, 06:05 PM

No. If u want new decoder u need to terminate the current subscription to unifi and apply a new one.

I need more than 3 ethernet connection. Currently I am using the stock unifi orange-white router. If i want to upgrade to the best, what model do u recommend and what price and where can i buy that? Thanks

If you don't use HyppTV, you can disable the HyppTV port on 3rd party routers & you can use all 4 ports to connect to devices.
But if you still need HyppTV, then you'll have to buy a 3rd party router + a 4 port switch as there are no 3rd party routers that comes with more than 4 ethernet port except for enterprise routers.

The best replacement router depends on your budget. State your budget then we can provide some suggestion.
A 3rd party router is available from as low as RM70 & as high as RM1.2K.

Hello guys.. Just got the Unifi Vip 5 installed 3 days ago.. was wondering why the internet speed drops/sometimes even none when im in my room. The unifi router (RG4332) is in my living room (I live in an apartment btw). Is this due to the crappy router or is it something else?

Help anyone?

I think your problem same with mine (a few post up) but with different router, I suspect is the crappy router given by TM... I'm getting a TP LINK 4300 to test out if it's the root cause of this...
Want to get the AC1750 but price too high for me...

You're repacing the UniFi's crappy router with another shitty router.

Good luck.

You mean TL-WDR4300 is a shitty router?
If 4300 shitty, TL-WDR3600 also not very good too?
Can I know why?

This is Unifi 10MBps on a Sunday morning



Seriously, what the f***.