QUOTE(pandera999 @ Dec 23 2013, 10:38 AM)
GOOGLE master dont have answer, i search keyword: MSI GE40 2OC Brighness dimEnquiries/Recommendations Customer Service Issue/Warranty Issue/etc, share your experience here.
Enquiries/Recommendations Customer Service Issue/Warranty Issue/etc, share your experience here.
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Dec 23 2013, 10:46 AM
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Senior Member
1,032 posts Joined: Nov 2013 |
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Dec 27 2013, 01:14 PM
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Junior Member
49 posts Joined: Jul 2012 |
who had an exp with illegear.. how about their COD service.. ?
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Dec 27 2013, 03:06 PM
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Senior Member
6,214 posts Joined: Sep 2010 From: Busan, Kr | Kuching, Swk |
QUOTE(ikan_kapi89 @ Dec 27 2013, 01:14 PM) illegear so far dont have any issue.. their service excellent...https://forum.lowyat.net/topic/2613184 more info.. pm this guy >>>>Prince J<<<<<< |
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Dec 27 2013, 07:42 PM
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Junior Member
455 posts Joined: Nov 2013 |
Just sharing my experiences on warranty claiming.
I am using a Hp old lappy (G42), I didn't do maintenance on my laptop and recently my laptop has overheated and something broken down. I opened up myself and o all the checking but don't know what's the problem. I sent it to service center, 1 week before warranty ends, and the service center take my laptop even though it is obvious that I opened it before (screw lost). Within 3 days my laptop is getting fixed, mother board changed and done some maintenance on the cooling system. Personally don't like the quality but I have to say such service is great! |
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Dec 27 2013, 09:10 PM
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Senior Member
1,032 posts Joined: Nov 2013 |
QUOTE(sheng291 @ Dec 27 2013, 07:42 PM) Just sharing my experiences on warranty claiming. What kind of "quality" you dont like?I am using a Hp old lappy (G42), I didn't do maintenance on my laptop and recently my laptop has overheated and something broken down. I opened up myself and o all the checking but don't know what's the problem. I sent it to service center, 1 week before warranty ends, and the service center take my laptop even though it is obvious that I opened it before (screw lost). Within 3 days my laptop is getting fixed, mother board changed and done some maintenance on the cooling system. Personally don't like the quality but I have to say such service is great! I think is ok right, motherboard renew, cooling system refresh. Usually this all service cost you more than RM3xx. |
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Dec 27 2013, 09:21 PM
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All Stars
12,573 posts Joined: Nov 2008 |
QUOTE(sheng291 @ Dec 27 2013, 07:42 PM) Just sharing my experiences on warranty claiming. Currently eyeing a HP laptop, your post makes me wanna get it more I am using a Hp old lappy (G42), I didn't do maintenance on my laptop and recently my laptop has overheated and something broken down. I opened up myself and o all the checking but don't know what's the problem. I sent it to service center, 1 week before warranty ends, and the service center take my laptop even though it is obvious that I opened it before (screw lost). Within 3 days my laptop is getting fixed, mother board changed and done some maintenance on the cooling system. Personally don't like the quality but I have to say such service is great! |
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Dec 27 2013, 09:28 PM
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Junior Member
455 posts Joined: Nov 2013 |
QUOTE(shin2l @ Dec 27 2013, 09:10 PM) What kind of "quality" you dont like? I am refering to laptop quality, not service quality.I think is ok right, motherboard renew, cooling system refresh. Usually this all service cost you more than RM3xx. Perhaps I got a low build laptop, but I used a Toshiba laptop before and that was great , especially better cooling system (my palm always get heated, and the temperature inside can up to 80 or 90), both bought at similar price |
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Dec 27 2013, 09:29 PM
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Junior Member
455 posts Joined: Nov 2013 |
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Dec 27 2013, 09:31 PM
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Senior Member
1,032 posts Joined: Nov 2013 |
QUOTE(sheng291 @ Dec 27 2013, 09:28 PM) I am refering to laptop quality, not service quality. Well, bcs it is HP, they "heritage" what Compaq had Perhaps I got a low build laptop, but I used a Toshiba laptop before and that was great , especially better cooling system (my palm always get heated, and the temperature inside can up to 80 or 90), both bought at similar price Toshiba Satellite model is well known of screen problem |
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Dec 27 2013, 09:43 PM
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Junior Member
455 posts Joined: Nov 2013 |
QUOTE(shin2l @ Dec 27 2013, 09:31 PM) Well, bcs it is HP, they "heritage" what Compaq had haha, never try compaq before so not so sure,Toshiba Satellite model is well known of screen problem yea, my friend who bought the same model with me had screen problem within 1 week, but i am fine throughout my 3 yrs usage..perhaps I am the lucky one XD |
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Dec 27 2013, 09:51 PM
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Senior Member
1,032 posts Joined: Nov 2013 |
QUOTE(sheng291 @ Dec 27 2013, 09:43 PM) haha, never try compaq before so not so sure, you are really lucky, two of my friends had Toshiba Satellite model, two also had screen issue.yea, my friend who bought the same model with me had screen problem within 1 week, but i am fine throughout my 3 yrs usage..perhaps I am the lucky one XD FYI, I remembered I read one thread long ago, it described when open Microsoft Office in Compaq, temperature shoot to 100+ C |
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Dec 27 2013, 09:59 PM
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Junior Member
455 posts Joined: Nov 2013 |
QUOTE(shin2l @ Dec 27 2013, 09:51 PM) you are really lucky, two of my friends had Toshiba Satellite model, two also had screen issue. haha, the laptop is already 5 yrs old, my bro is using it and the screen still working perfectly, just having some problem with the battery.FYI, I remembered I read one thread long ago, it described when open Microsoft Office in Compaq, temperature shoot to 100+ C oh..i have installed some software to check the temperature and my laptop does hit to around 90 when running game or huge software. I almost can cook egg on the palm rest |
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Jan 2 2014, 09:09 AM
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Senior Member
6,214 posts Joined: Sep 2010 From: Busan, Kr | Kuching, Swk |
QUOTE(sheng291 @ Dec 27 2013, 09:59 PM) haha, the laptop is already 5 yrs old, my bro is using it and the screen still working perfectly, just having some problem with the battery. wow.. cook egg... oh..i have installed some software to check the temperature and my laptop does hit to around 90 when running game or huge software. I almost can cook egg on the palm rest |
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Feb 4 2014, 02:15 PM
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Senior Member
6,214 posts Joined: Sep 2010 From: Busan, Kr | Kuching, Swk |
bump
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Feb 8 2014, 12:15 AM
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Junior Member
136 posts Joined: Jan 2013 From: Sky Network. |
i claim warranty only by postage my laptop to shop i bough it. and the owner shop send it to acer centre.
i don't want travel almost 300km merely to shop just for send my laptop. i got my laptop after 2 week. all new with lcd screen and mobo This post has been edited by exofx: Feb 8 2014, 12:16 AM |
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Feb 8 2014, 01:06 AM
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Senior Member
1,032 posts Joined: Nov 2013 |
QUOTE(exofx @ Feb 8 2014, 12:15 AM) i claim warranty only by postage my laptop to shop i bough it. and the owner shop send it to acer centre. It sounds like you bought your laptop in Johor while you stay at Kedah or you are/bought from/at Sabah/Sarawak/Semanjung why not sending warranty your nearest area??i don't want travel almost 300km merely to shop just for send my laptop. i got my laptop after 2 week. all new with lcd screen and mobo |
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Feb 8 2014, 01:10 AM
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Junior Member
136 posts Joined: Jan 2013 From: Sky Network. |
QUOTE(shin2l @ Feb 8 2014, 01:06 AM) It sounds like you bought your laptop in Johor while you stay at Kedah or you are/bought from/at Sabah/Sarawak/Semanjung why not sending warranty your nearest area?? no acer service centre near my location, so if i want go to find waste my time, so i call shop that i bough my laptop and he agree that i will send by courier.. i feel so easy doing like this, simple and do not waste my car fuel. hahaha. |
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Feb 8 2014, 01:18 AM
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Senior Member
1,032 posts Joined: Nov 2013 |
QUOTE(exofx @ Feb 8 2014, 01:10 AM) no acer service centre near my location, so if i want go to find waste my time, so i call shop that i bough my laptop and he agree that i will send by courier.. i feel so easy doing like this, simple and do not waste my car fuel. hahaha. I see, but need to be careful with the courier service. Usually which courier company you choose? |
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Feb 8 2014, 01:26 AM
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Junior Member
136 posts Joined: Jan 2013 From: Sky Network. |
QUOTE(shin2l @ Feb 8 2014, 01:18 AM) i choose poslaju, 2kg laptop cost RM23. and i write content as damage electronic part.i stick fragile stick to avoid much damage if they're do not handle with care. packing i put with bubble wrap and suitable box. |
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Feb 8 2014, 10:59 AM
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Senior Member
1,032 posts Joined: Nov 2013 |
QUOTE(exofx @ Feb 8 2014, 01:26 AM) i choose poslaju, 2kg laptop cost RM23. and i write content as damage electronic part. Is there any chance your laptop or any electronic devices lost during postage? Is it PosLaju covers for electronic items also? i stick fragile stick to avoid much damage if they're do not handle with care. packing i put with bubble wrap and suitable box. |
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