Enquiries/Recommendations Customer Service Issue/Warranty Issue/etc, share your experience here.
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 Feb 8 2014, 12:15 AM
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#1
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Junior Member
136 posts Joined: Jan 2013 From: Sky Network.  
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i claim warranty only by postage my laptop to shop i bough it. and the owner shop send it to acer centre.
i don't want travel almost 300km merely to shop just for send my laptop. i got my laptop after 2 week. all new with lcd screen and mobo  This post has been edited by exofx: Feb 8 2014, 12:16 AM |
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Feb 8 2014, 01:10 AM
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#2
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Junior Member
136 posts Joined: Jan 2013 From: Sky Network.
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QUOTE(shin2l @ Feb 8 2014, 01:06 AM) It sounds like you bought your laptop in Johor while you stay at Kedah or you are/bought from/at Sabah/Sarawak/Semanjung why not sending warranty your nearest area?? no acer service centre near my location, so if i want go to find waste my time, so i call shop that i bough my laptop and he agree that i will send by courier.. i feel so easy doing like this, simple and do not waste my car fuel. hahaha. |
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Feb 8 2014, 01:26 AM
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#3
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Junior Member
136 posts Joined: Jan 2013 From: Sky Network.
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QUOTE(shin2l @ Feb 8 2014, 01:18 AM) I see, but need to be careful with the courier service. Usually which courier company you choose? i choose poslaju, 2kg laptop cost RM23. and i write content as damage electronic part.i stick fragile stick to avoid much damage if they're do not handle with care. packing i put with bubble wrap and suitable box.  |
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Feb 8 2014, 11:38 AM
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#4
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Junior Member
136 posts Joined: Jan 2013 From: Sky Network.
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QUOTE(shin2l @ Feb 8 2014, 10:59 AM) Is there any chance your laptop or any electronic devices lost during postage? Is it PosLaju covers for electronic items also? percent to loss 1%, if you feel not safe try buy insurance provided by poslaju.  i handle lot business online and use poslaju to send my customer order since 2 year ago, never miss and loss my parcel.  This post has been edited by exofx: Feb 8 2014, 11:39 AM |
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