------------edited--------------

This post has been edited by digilife: May 9 2014, 07:47 AM

Bs la, how can Umobile do maintenance all time but the problem still persist. Everyday say maintenance, at last the service still sucks. And my UMI68 expired already, cannot topup, stupid.

Switch to DiGi better.

7Mbps, U Mobile can't even provide that kind of speed. Sorry Umobile. Switching to DiGi.

Anyone here receive RM5 credit yesterday? They inform by SMS.

This morning back to normal but how come no rm5 credit for me?

Nope.

Still unable to check balance but manage to make calls this morning.

Same old stupid error message.

Seriously thinking of switching, if problem still drags on to this weekend.

Really bad for business. I am using UM for online biz.

Just port to umobile yesterday. Bad timing!!!

Aik u all unable to call ke...
mine can call & sms, no prob...
only kenot check balance

they giving free RM 5 credits for all prepaid customers, how about postpaid customers leh =.=

Hi,

I am using broadband prepaid. MB40. I am not able to connect since 2 days ago. Anyone else having this issue?

It's just showing "Activate" button on the panel, and signal from HSPA to UMTS periodically.

Mine can't do balance checking, no UMI checking but received SMS saying it's already expired and cannot renew cos not enough credit. I hope they didn't swallow my small credit amount cos I used data without knowing UMI expired before I received the SMS

should be showing CONNECT right ? if showing activate either the card is no more activate or reinstall the panel first

Tried update the modem firmware and also reinstall the application.
Not helping.
Tried contact umobile support hotline, no1 pick up.
Are you able to check number active status on your side?


*check from website, status shows active.

This post has been edited by yuekuan: May 9 2014, 12:23 PM

try testing on another pc

or put the card into phone to use the data to troubleshoot the real problem

Message now changed, no longer mentioned system not available until 8th May, so even if you complain to SKMM they can say system maintenance forever hahaha...

New message:

"Due to service maintenance,service will not be available. We apologize for any inconvenience"

I'm a prepaid user, haven't received any jack schitt credit from them.

Could you roughly elaborate how could I test it with a mobile phone?
I tried *118# but unfortunately it wrote due to service maintenance, service is not available.

have you guys tried subscribe UMI through SMS?

check data

Check your data usage by sending DATA2 to 28118 via SMS


check balance credit

CREDIT to 28118

Eh last night reload via u , didn't get RM5 but get RM7.50 (15% top-up bonus coz MNP)
How come arrr... I'm MNP 2.5 yrs ago wooo...

This post has been edited by epo: May 9 2014, 02:25 PM

haha u lucky then keep silent lo



here attach all sms function to u all

TO SUBSCRIBE

Via SMS
UMI18:
SMS ON UMI 18
UMI28:
SMS ON UMI 28
UMI38:
SMS ON UMI 38
UMI48:
SMS ON UMI 48 TO 28118


ACTIVATE YOUR POSTPAID OR PREPAID
BROADBAND PLAN
Via SMS

Send ON <space> MBXX (e.g. ON MB40) To 28118
MBDAY
MB15
MB40
MB68
MB128