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U Mobile U-Mobile Thread V5, www.u.com.my

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cybpsych
post May 8 2014, 02:27 PM

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reload service is back online. other services to be restored by this evening.
vostro78
post May 8 2014, 02:41 PM

Look at all my stars!!
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umi checking usage still cant...
cybpsych
post May 8 2014, 02:46 PM

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QUOTE(vostro78 @ May 8 2014, 02:41 PM)
umi checking usage still cant...
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cannot lagi. wait till later. they're restoring system in phases.
h@ksam
post May 8 2014, 06:18 PM

@ is a
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how could a Telco bring down the entire ecosystem without a contingency plan?

no firm dates on service recovery?

this is astounding for the 21st century.
digilife
post May 8 2014, 06:31 PM

The MNP guy, its me yeah.
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Umobile kena sabo again ?

Ready to pay fines kaw2

Many users really pissed off.




gyver
post May 8 2014, 06:41 PM

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QUOTE(CnY Garage @ May 8 2014, 12:02 PM)
is it expired or under barred status ??
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Nope... still no service. Cannot make calls or sms. Until now 6:40pm still the same. cry.gif

Only data service. The thing is I need to make calls. My balance is still RM40 last I checked. hmm.gif

user posted image

Sos: http://www.iklanlahpercuma.com/2014/05/08/...-satu-malaysia/
gyver
post May 8 2014, 06:44 PM

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QUOTE(cybpsych @ May 8 2014, 02:27 PM)
reload service is back online. other services to be restored by this evening.
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Where are you getting this info my friend? smile.gif
digilife
post May 8 2014, 06:49 PM

The MNP guy, its me yeah.
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QUOTE(gyver @ May 8 2014, 06:44 PM)
Where are you getting  this info my friend?  smile.gif
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Should be Umobile FB, but its still not working now

https://www.facebook.com/umobile
gyver
post May 8 2014, 07:11 PM

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QUOTE(digilife @ May 8 2014, 06:49 PM)
Should be Umobile FB, but its still not working now

https://www.facebook.com/umobile
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Thanks smile.gif
cybpsych
post May 8 2014, 07:40 PM

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QUOTE(gyver @ May 8 2014, 07:11 PM)
Thanks  smile.gif
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follow both twitter and fb.

at least got some info there.

website notice, hopeless. such a big downtime, shoudl've put a big notice mad.gif
august8
post May 8 2014, 09:14 PM

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Until now cannot check balance, cannot check status of my UMI subscription, I remember it was expiring these few days. Last I remember, still got RM12 in my account, I'm afraid if subscription expired and I use data, all RM12 hilang cry.gif

I wonder what they are doing there? So many holes to plug? rclxub.gif doh.gif
gyver
post May 8 2014, 09:17 PM

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Waiting for the UM updates is like waiting for MH370 PC last month.

On edge... and hopeful... but still no updates sad.gif

---

Last update on FB is 6 hours ago

This post has been edited by gyver: May 8 2014, 09:17 PM
gyver
post May 8 2014, 10:17 PM

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Now is 10pm and UM still problem.

I cannot receive MMS receipts from my customers.
edinbird
post May 9 2014, 06:31 AM

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QUOTE(Duramonkey @ May 8 2014, 12:08 PM)
i am able to use my prepaid MB68 to go online without much problem, the only thing is, i am not able to check my data usage via the Umobile broadband manager, the "prepaid/postpaid" button is missing. Seems i am not their telco subscriber, i can only check my data usage via the UBM and webiste until it's properly fixed....  rclxub.gif
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Can check via "website" ah? What's the website link? Thanks.

This post has been edited by edinbird: May 9 2014, 06:31 AM
digilife
post May 9 2014, 06:57 AM

The MNP guy, its me yeah.
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QUOTE(edinbird @ May 9 2014, 06:31 AM)
Can check via "website" ah? What's the website link? Thanks.
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u.com.my

they damn clever ~ dare not say so on its website , like buat tak tau that their system down on checking status of fon

cybpsych
post May 9 2014, 06:59 AM

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QUOTE(digilife @ May 9 2014, 06:57 AM)
u.com.my

they damn clever ~ dare not say so on its website , like buat tak tau that their system down on checking status of fon
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website can check quota balance meh?

got a dealer friend told me they were doing system migration and failed. so had to rollback or something. laugh.gif doh.gif
digilife
post May 9 2014, 07:15 AM

The MNP guy, its me yeah.
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QUOTE(cybpsych @ May 9 2014, 06:59 AM)
website can check quota balance meh?

got a dealer friend told me they were doing system migration and failed. so had to rollback or something.  laugh.gif  doh.gif
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What i meant was that umobile did not inform its customers that their system was down for more than 48 hours already ~ cannot chk why our fon cannot call out, cannot topup [ we have the money to topup] , cannot buy internet packages...........THIS IS REALLY BAD , I HOPE SKMM WILL DO SOMETHING SO THAT OTHER TELCOS WONT DARE TO LET THIS HAPPEN AGAIN
cybpsych
post May 9 2014, 07:19 AM

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QUOTE(digilife @ May 9 2014, 07:15 AM)
What i meant was that umobile did not inform its customers that their system was down for more than 48 hours already ~ cannot chk why our fon cannot call out, cannot topup [ we have the money to topup] , cannot buy internet packages...........THIS IS REALLY BAD , I HOPE SKMM WILL DO SOMETHING SO THAT OTHER TELCOS WONT DARE TO LET THIS HAPPEN AGAIN
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i never give any hope to skmm, only on special occasion when skmm fined those telcos with dropped call issues thumbup.gif thumbup.gif thumbup.gif
digilife
post May 9 2014, 07:28 AM

The MNP guy, its me yeah.
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--------------edited-----------

This post has been edited by digilife: May 9 2014, 07:46 AM
vostro78
post May 9 2014, 07:35 AM

Look at all my stars!!
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whahahaha.... their engineer busy solving problem until bypass u already la....


anyway this morning i want check umi balance still cant.... umobile ah umobile...

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