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U Mobile U-Mobile Thread V5, www.u.com.my

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SmokeyTheBear
post Nov 25 2013, 09:59 PM

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Also switched to YES 4G from U Mobile just 2 days ago. Using the 109 Postpaid with no contract, so that I can switch out if Unifi/ABN ever finally decides to pull cables to my street. Been waiting for 2 years and applied many times.

Good speed, only complaint is that the "off-peak" hours are way too restrictive. I mean, 2 am to 8 am? I have to stay up to watch videos, download etc.
hsienming
post Nov 25 2013, 10:05 PM

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QUOTE(epo @ Nov 25 2013, 06:03 PM)
user posted image
Hahaha... pity u, mine still strong until today... after 2 years...
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means U-Mobile is riding on Maxis LTE? the prices for postpaid not bad wei.... competitively priced...
vostro78
post Nov 26 2013, 12:45 AM

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QUOTE(orangutan @ Nov 25 2013, 08:35 PM)
I can't check UMI usage via USSD since Sunday. Anyone facing the same problem?
*
oh, if u press *118*3*1*3# directly it will failed. but if u dial *118*3*1#, then only select 3 it will gv u answer. not always but at least i try 10 times 7 times got result.
SUSnordingh
post Nov 26 2013, 01:30 AM

I not 24 hours here...
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QUOTE(1234_4321 @ Nov 25 2013, 08:52 AM)
can u update the case status here when u get any update from them?
i will update mine too.
just to advise not to use the self portal to do the payment as i m not the first ppl who hit this problem -.-
*
Still have no time to call them.
markchan
post Nov 26 2013, 06:36 AM

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is the internet the same for umi28 and postpaid 28?
i am having sickening speed using prepaid =_=
orangutan
post Nov 26 2013, 08:48 AM

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QUOTE(vostro78 @ Nov 26 2013, 12:45 AM)
oh, if u press *118*3*1*3# directly it will failed. but if u dial *118*3*1#, then only select 3 it will gv u answer. not always but at least i try 10 times 7 times got result.
*
HAHAHAHA... funny how this works. rclxub.gif doh.gif blink.gif

Thanks for the reply. rclxms.gif
sanderz
post Nov 28 2013, 03:40 AM

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I am still quite satisfied with the off-peak hour speed, gaming, downloading, uploading is all smooth. But during night time the speed is like bs.

During off-peak, can reach 400kbps download (3-4Mbps) speed on my old ZTE MF110 7.2Mbps modem. Will change in the future.

user posted image

user posted image

This post has been edited by sanderz: Nov 28 2013, 04:31 PM
CnY Garage
post Nov 28 2013, 12:07 PM

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QUOTE(orangutan @ Nov 26 2013, 08:48 AM)
HAHAHAHA... funny how this works.  rclxub.gif  doh.gif  blink.gif

Thanks for the reply.  rclxms.gif
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ya their system slow action only can run 2-3 shortcuts at once haha blink.gif

QUOTE(sanderz @ Nov 28 2013, 03:40 AM)
I am still quite satisfied with the off-peak hour speed, gaming, downloading, uploading is all smooth. But during night time the speed is like bs.

During off-peak, can reach 400kbps download (3-4Mbps) speed on my old ZTE MF110 7.2Mbps modem. Will change in the future.

user posted image

user posted image
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pretty sure peak hours everywhere every telco will get slower speed, so we are only available to choose the most suitable 1
areankim
post Nov 28 2013, 02:01 PM

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at around masjid jamek... and only get Roaming Edge.... Umobile issue again?
1234_4321
post Nov 29 2013, 09:23 AM

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my case was resolved yst. they help me to uodate the payment manually.
double confirm with the customer service,if ur payment did not gone through after3 working days,there must be problem thus u need to call them for case inspection...
SUSnordingh
post Nov 29 2013, 09:39 AM

I not 24 hours here...
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QUOTE(1234_4321 @ Nov 29 2013, 09:23 AM)
my case was resolved yst. they help me to uodate the payment manually.
double confirm with the customer service,if ur payment did not gone through after3 working days,there must be problem thus u need to call them for case inspection...
*
thumbup.gif nice to hear that. mine still not resolve, I already report to them again yesterday.

EDIT:
A few minutes ago, someone from umobile collection center called me ask for payment. I told her to check my payment on 12/11/13. doh.gif
Waiting for her feedback.

This post has been edited by nordingh: Nov 29 2013, 09:48 AM
CnY Garage
post Nov 29 2013, 11:18 AM

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QUOTE(nordingh @ Nov 29 2013, 09:39 AM)
thumbup.gif  nice to hear that. mine still not resolve, I already report to them again yesterday.

EDIT:
A few minutes ago, someone from umobile collection center called me ask for payment. I told her to check my payment on 12/11/13.  doh.gif
Waiting for her feedback.
*
collection center and customer service which might refer ur case to financial department are 2 different department, so no point to report to them, still better to EMAIL + CALL to let them update u , but normally long working days required cool2.gif
SUSnordingh
post Nov 30 2013, 01:10 AM

I not 24 hours here...
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QUOTE(CnY Garage @ Nov 29 2013, 11:18 AM)
collection center and customer service which might refer ur case to financial department are 2 different department, so no point to report to them, still better to EMAIL + CALL to let them update u , but normally long working days required  cool2.gif
*
CS already asking me for the payment details to check with account department.
kueckcinx
post Nov 30 2013, 01:01 PM

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I subscribe to u broadband 1 day... wta why i cannot unsubscribe auto renewal?

Tomoro i dun wan use liao... how to deactive the plan.. i scare it charge my money leh
sanderz
post Nov 30 2013, 03:44 PM

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QUOTE(kueckcinx @ Nov 30 2013, 01:01 PM)
I subscribe to u broadband 1 day... wta why i cannot unsubscribe auto renewal?

Tomoro i dun wan use liao... how to deactive the plan.. i scare it charge my money leh
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This is not same as DiGi, MBDay will auto unsubscribe after the plan is expired.
CnY Garage
post Nov 30 2013, 07:23 PM

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QUOTE(sanderz @ Nov 30 2013, 03:44 PM)
This is not same as DiGi, MBDay will auto unsubscribe after the plan is expired.
*
Sometimes it did auto renew, to make sure *118*2*4#
SUSnordingh
post Nov 30 2013, 07:37 PM

I not 24 hours here...
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DId anyone able to use umobile from 11pm last night until today morning?

I not able to connect, I thought because I not pay my bill, but when i try again at 4pm i can already.
N1ck
post Nov 30 2013, 09:01 PM

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Just got umobile for my temp residence in gelang patah johor. Speed inconsistant leh. Sometimes can Go 5 mbps. Sometimes keep dc and around 100 kbps only.

Almost cancled but then realize i have no where else to go. Paying Rm 128 for 20 gb seems the most value plan out there.

chuahcs79
post Dec 1 2013, 03:17 AM

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QUOTE(CnY Garage @ Nov 30 2013, 07:23 PM)
Sometimes it did auto renew, to make sure *118*2*4#
*
mine didnt auto renew, because i always make sure the left over balance credit is lower than RM5,.. so the auto renew will be failed once credit is not enough,. biggrin.gif
CnY Garage
post Dec 1 2013, 10:02 AM

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QUOTE(N1ck @ Nov 30 2013, 09:01 PM)
Just got umobile for my temp residence in gelang patah johor. Speed inconsistant leh. Sometimes can Go 5 mbps. Sometimes keep dc and around 100 kbps only.

Almost cancled but then realize i have no where else to go. Paying Rm 128 for 20 gb seems the most value plan out there.
*
Haha you can get it cheaper from me, and did you make sure your setting for the modem is 3g only not auto? If sometimes it roam to 2gb then would be very slow
QUOTE(chuahcs79 @ Dec 1 2013, 03:17 AM)
mine didnt auto renew, because i always make sure the left over balance credit is lower than RM5,.. so the auto renew will be failed once credit is not enough,.  biggrin.gif
*
shakehead.gif

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