does anyone ever facing the payment problem of umobile?
usually i pay the bill thru auto debit, but i swipe my card to pay extra rm 100 using my credit card,thru self portal logon. (in order to get the cash rebate from the credit card)

the payment is successful, but the successful page is being blocked by pop up blocker, so i not able to jot down the ref no.

after 5 working days,the payment is not update i to my account payment history, and credit card already debited the amount from my card account, and i called umobile customer service, they are not able to find my payment history.
thus they open a new case to figure out,n will revert to me in another 5 working days.

does any1 face the same situation as mine?
before using umobile i ald heard that thr payment have some problem. but nvr think of i will kena also.

not dare to use the selfcare portal anymore.

can u update the case status here when u get any update from them?
i will update mine too.
just to advise not to use the self portal to do the payment as i m not the first ppl who hit this problem -.-

my case was resolved yst. they help me to uodate the payment manually.
double confirm with the customer service,if ur payment did not gone through after3 working days,there must be problem thus u need to call them for case inspection...