Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
4 Pages  1 2 3 > » Bottom

Outline · [ Standard ] · Linear+

U Mobile U-Mobile Thread V5, www.u.com.my

views
     
SUSnordingh
post Nov 5 2013, 11:12 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


blending in...
SUSnordingh
post Nov 6 2013, 09:43 AM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(sanderz @ Nov 6 2013, 08:52 AM)
How do you think? And can someone give me a Speed Test for those who are using MiFi modem? Thanks.
*
No one can answer this unless that guy also using the same tower as you.
SUSnordingh
post Nov 7 2013, 02:48 AM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


For those interested.

Huawei E372 (DC-HSPA+)
user posted image

Mifi ZTE MF60 (HSPA+)
user posted image

Mifi ZTE MF91 (DC-HSPA+)
user posted image

Huawei E398/Vodafone K5005 (DC-HSPA+)
user posted image

Huawei E3276 (HSPA+)
user posted image
SUSnordingh
post Nov 7 2013, 03:23 AM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(SmokeyTheBear @ Nov 7 2013, 03:08 AM)
It seems no matter which modem, U Mobile has poor upload speed.
*
no doubt about that, I have done more than 50 speedtest, I never reach more than 2.0Mbps for upload, highest is 1.80Mbps (tested with more than 10 modems, forgot all the model already) . I know since day one I use umobile but for FB and youtube, should be enough, most of the time is downloading data only.
SUSnordingh
post Nov 7 2013, 11:38 AM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(akuinsan @ Nov 7 2013, 11:27 AM)
i'm u28 users.
my credit limit is rm150.

so I know, if don't pay my bill until it reach total credit limit rm150, voice & data will suspended.

but if...
after being suspended, and i still not pay my bill...
will my bill keep increased more than rm150 or it will stuck at rm150?
*
on the 2nd months bill not pay, already suspended.... no voice or data is allow., can only receive call.

not sure how many months after suspended you line will be cancelled but the bill for sure will keep increase, can be more than 150.
SUSnordingh
post Nov 10 2013, 07:20 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


Did you guy do this?

user posted image

Look at these T&C.
If you buy a data booster plan, any data used will be deemed to be from that booster plan followed by the 5GB quota (all-day usage) and, thereafter, by FREE 5GB quota applicable for off-peak usage (2am to 8am).

So:
1st - use booster plan if you have
2nd - normal 5GB quota until finish. if finish then the speed will be slow during normal time
3rd - free quota will be use BUT only during off peak after normal quota finish, so you will get normal speed again during off peak period only.



This post has been edited by nordingh: Nov 10 2013, 07:30 PM
SUSnordingh
post Nov 10 2013, 08:04 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(sanderz @ Nov 10 2013, 07:52 PM)
So... That means the 5GB off peak means I have to finish my normal quota first??
*
That's what I understand from that T&C.
SUSnordingh
post Nov 11 2013, 12:43 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(ckalvin @ Nov 11 2013, 12:37 PM)
I find out whenever I am trying to access network at these few location (mid valley, bangsar south city or some place at Cyberjaya), even there's 3G sign or H+, I couldn't access internet or it is very very very slow...

any solution?

Thinking to change to other network because of this issue...
*
No solution so far, that what happening to me everyday even right now. I can only open whatsapp but not FB apss.

So far what I did is, keep reconnect until I get a better ping response.
SUSnordingh
post Nov 11 2013, 03:54 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(ckalvin @ Nov 11 2013, 01:19 PM)
Oic... think to get 1 xox (500MB) / digi (300MB) both RM18 per month
any idea which of it more stable? heard that xox is using celcom line.
My monthly usage is around 300MB+- only
*
never use digi, but celcom so far very good for me. my xox already expired so cannot test out.
SUSnordingh
post Nov 13 2013, 11:15 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(sanderz @ Nov 13 2013, 09:17 PM)
This is crap, during night time 8-11pm the speed is as slow as hell. Download speed only get 20-30kbps. Really?

I subscribed MB68 today, will try the off-peak usage later.
*
off peak sure no problem... every night I use umobile.
SUSnordingh
post Nov 14 2013, 02:53 AM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


I went to Umobile. Now MB128 no longer available for postpaid only can be subscribe using prepaid card.

Existing postpaid MB128 customer still can continue use it.
SUSnordingh
post Nov 14 2013, 11:37 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(sanderz @ Nov 14 2013, 09:01 PM)
LoL, why? Got better plans for postpaid?
*
Don't know... only MB68 is available, even at website also not mention MB128 already.

maybe they want to push MB68, most people still afford to pay this..

MB128 - RM128/20GB = RM6.40 per GB.

MB68 - RM68/10GB (5G all day/5GB off peak) = RM6.80 per GB

not much different... MB68 enough for some people... but not for me.

Umobile 20GB, Maxis 5GB and Celcom 4GB... I can use up all of this just for normal browsing (no torrent).
SUSnordingh
post Nov 16 2013, 03:55 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(sanderz @ Nov 15 2013, 11:22 PM)
Because I planned to get UM128 after December. Will it still available on prepaid?

And 1 more question... If I've used up the Off-Peak quota, but I still have my normal quota remaining, during 2am-8am will the speed be capped?
*
there is no UM128 for prepaid.

I think will use all day after that.
SUSnordingh
post Nov 23 2013, 12:31 AM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(1234_4321 @ Nov 22 2013, 07:32 PM)
does anyone ever facing the payment problem of umobile?
usually i pay the bill thru auto debit, but i swipe my card to pay extra rm 100 using my credit card,thru self portal logon. (in order to get the cash rebate from the credit card)

the payment is successful, but the successful page is being blocked by pop up blocker, so i not able to jot down the ref no.

after 5 working days,the payment is not update i to my account payment history, and credit card already debited the amount from my card account, and i called umobile customer service, they are not able to find my payment history.
thus they open a new case to figure out,n will revert to me in another 5 working days.

does any1 face the same situation as mine?
before using umobile i ald heard that thr payment have some problem. but nvr think of i will kena also.

not dare to use the selfcare portal anymore.
*
happen to me too when my line got barred... pay on 12/11/13, I can see the transaction approved by bank but while waiting for umobile website to refresh with the payment details, I get message credit card system down. my card was deducted but payment not updated to my account. I call umobile and bank. I got bank reference number and update umobile. 1 day after that I can use my line again but payment still the same until today.

Still no time to call again to ask what happening.
SUSnordingh
post Nov 23 2013, 11:01 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


Not all place umobile can use maxis 3G network. I can get full maxis 3G line (with maxis sim) at Gohtong but umobile cannot roaming to maxis 3G. I can only use Maxis Edge.

This post has been edited by nordingh: Nov 23 2013, 11:02 PM
SUSnordingh
post Nov 24 2013, 08:51 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(wkkm007 @ Nov 24 2013, 12:35 PM)
Anyone know Umobile LTE?
*
I thought you should know better than anyone here. brows.gif

my line last night at gohtong area when using umobile.
Attached Image

my umobile now at KL.

8:35 PM in middle of KL now... can't even ping google.com.
Pinging 74.125.135.94 with 32 bytes of data:
Reply from 74.125.135.94: bytes=32 time=546ms TTL=48
Reply from 74.125.135.94: bytes=32 time=895ms TTL=48
Reply from 74.125.135.94: bytes=32 time=2574ms TTL=48
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Current Usage: 1.21 MB
Total Usage: 25.86 GB
Connected Time: 00:06:40
? 1022 Bytes/s
? 0 Bytes/s

download is 0....

doh.gif
SUSnordingh
post Nov 26 2013, 01:30 AM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(1234_4321 @ Nov 25 2013, 08:52 AM)
can u update the case status here when u get any update from them?
i will update mine too.
just to advise not to use the self portal to do the payment as i m not the first ppl who hit this problem -.-
*
Still have no time to call them.
SUSnordingh
post Nov 29 2013, 09:39 AM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(1234_4321 @ Nov 29 2013, 09:23 AM)
my case was resolved yst. they help me to uodate the payment manually.
double confirm with the customer service,if ur payment did not gone through after3 working days,there must be problem thus u need to call them for case inspection...
*
thumbup.gif nice to hear that. mine still not resolve, I already report to them again yesterday.

EDIT:
A few minutes ago, someone from umobile collection center called me ask for payment. I told her to check my payment on 12/11/13. doh.gif
Waiting for her feedback.

This post has been edited by nordingh: Nov 29 2013, 09:48 AM
SUSnordingh
post Nov 30 2013, 01:10 AM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


QUOTE(CnY Garage @ Nov 29 2013, 11:18 AM)
collection center and customer service which might refer ur case to financial department are 2 different department, so no point to report to them, still better to EMAIL + CALL to let them update u , but normally long working days required  cool2.gif
*
CS already asking me for the payment details to check with account department.
SUSnordingh
post Nov 30 2013, 07:37 PM

I not 24 hours here...
*******
Senior Member
4,419 posts

Joined: Mar 2006
From: Where did you see me?


DId anyone able to use umobile from 11pm last night until today morning?

I not able to connect, I thought because I not pay my bill, but when i try again at 4pm i can already.

4 Pages  1 2 3 > » Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0502sec    0.60    7 queries    GZIP Disabled
Time is now: 25th November 2025 - 05:23 PM