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Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_・) ︻デ═一▸ Maxis & Time
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PPZ
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Nov 27 2013, 01:24 PM
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QUOTE(MARTON @ Nov 27 2013, 01:07 PM) yes..You need to go nearest TMpoint to pass them back all the stuff including remote for iptv box...then you will sign terminate form..settled..no charge bcoz ur new place not under unifi coverage area..so you can escape the penalty charge..  what if i don't return those stuff? they will charge me?
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SUSMARTON
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Nov 27 2013, 01:38 PM
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Getting Started

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QUOTE(PPZ @ Nov 27 2013, 01:24 PM) what if i don't return those stuff? they will charge me? yeap..i think they will charge you..
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PPZ
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Nov 27 2013, 01:42 PM
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QUOTE(MARTON @ Nov 27 2013, 01:38 PM) yeap..i think they will charge you.. just wondering how about the contract ends already and i want to cancel and then i dont return the things to them, they wont charge me right? i mean under another situation perhaps
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SUSMARTON
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Nov 27 2013, 01:47 PM
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Getting Started

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QUOTE(PPZ @ Nov 27 2013, 01:42 PM) just wondering how about the contract ends already and i want to cancel and then i dont return the things to them, they wont charge me right? i mean under another situation perhaps not sure la bro...last time i terminated coz of my new place not under unifi coverage area...but still in contract then they ask me to return back all the stuff and signing terminate form..thats all....
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PPZ
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Nov 27 2013, 03:16 PM
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QUOTE(MARTON @ Nov 27 2013, 01:47 PM) not sure la bro...last time i terminated coz of my new place not under unifi coverage area...but still in contract then they ask me to return back all the stuff and signing terminate form..thats all.... ok. thanks for your advice. i will do the same.  So i bring the stuff to TM branch and tell them that i want to cancel the unifi. anything else? They will check if i got contract or not right?
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Max
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Nov 27 2013, 03:20 PM
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QUOTE(PPZ @ Nov 27 2013, 01:42 PM) just wondering how about the contract ends already and i want to cancel and then i dont return the things to them, they wont charge me right? i mean under another situation perhaps if contract finished, i think no need to return anything.. just sign-off.
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SUSMARTON
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Nov 27 2013, 03:28 PM
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Getting Started

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QUOTE(PPZ @ Nov 27 2013, 03:16 PM) ok. thanks for your advice. i will do the same.  So i bring the stuff to TM branch and tell them that i want to cancel the unifi. anything else? They will check if i got contract or not right? yeap..that's all ...but for sure they will checking ur contract and they will ask why you want to cancel if you still under contract...like i said b4 if moving to new place without unifi coverage..then can escape the penalty charge.
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PPZ
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Nov 27 2013, 03:53 PM
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QUOTE(MARTON @ Nov 27 2013, 03:28 PM) yeap..that's all ...but for sure they will checking ur contract and they will ask why you want to cancel if you still under contract...like i said b4 if moving to new place without unifi coverage..then can escape the penalty charge. when they ask me why i want to cancel, then i said i am moving back to sabah. And then i ask them to check if my area got unifi or not? it is better for them to check for me and confirm that right? haha..
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SUSMARTON
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Nov 27 2013, 04:01 PM
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Getting Started

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QUOTE(PPZ @ Nov 27 2013, 03:53 PM) when they ask me why i want to cancel, then i said i am moving back to sabah. And then i ask them to check if my area got unifi or not? it is better for them to check for me and confirm that right? haha.. yeah ..no need to ask them laa..they will check for you ...on tha spot they give the termination form for you to sign..last time i informed that i moving to perlis but actually im still in KL...opssss....
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hong3831
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Nov 27 2013, 05:12 PM
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Hi, is they any Unifi Agent here?
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wavezard
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Nov 27 2013, 05:17 PM
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QUOTE(hong3831 @ Nov 27 2013, 05:12 PM) Hi, is they any Unifi Agent here? My friend an agent...want to know anything?
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hong3831
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Nov 27 2013, 05:28 PM
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QUOTE(wavezard @ Nov 27 2013, 05:17 PM) My friend an agent...want to know anything? Ya, i wish to know my area in coverage area of Unifi or not, im currently with streamyx due to previously not supported. Find from website is not in their address list but i did get call from TM last month said already supported, wanna check is true or not. Im in Cheras Balakong area.
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wavezard
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Nov 27 2013, 05:39 PM
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QUOTE(hong3831 @ Nov 27 2013, 05:28 PM) Ya, i wish to know my area in coverage area of Unifi or not, im currently with streamyx due to previously not supported. Find from website is not in their address list but i did get call from TM last month said already supported, wanna check is true or not. Im in Cheras Balakong area. pm me your full adress..i will ask him
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legendgod
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Nov 27 2013, 07:14 PM
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Getting Started

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any agent or sifu can help, my unifi 2-year contract ends FEB 2014 and im going overseas in JAN 2014..anyway to terminate or downgrade(Free of Charge) before FEB as i wont be using it/not worth paying...
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OKLY
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Nov 27 2013, 07:35 PM
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The Penguin Vader
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QUOTE(legendgod @ Nov 27 2013, 07:14 PM) any agent or sifu can help, my unifi 2-year contract ends FEB 2014 and im going overseas in JAN 2014..anyway to terminate or downgrade(Free of Charge) before FEB as i wont be using it/not worth paying... Early termination penalty is RM500. Maybe you should head over to a TM Point and ask if you could just pay in advance for the last month and then terminate on-the-spot?
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Hico
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Nov 28 2013, 12:04 AM
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any one know for the biz package, what is the document need for applying it?
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faizal87
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Nov 28 2013, 12:14 AM
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[quote=legendgod,Nov 27 2013, 07:14 PM] any agent or sifu can help, my unifi 2-year contract ends FEB 2014 and im going overseas in JAN 2014..anyway to terminate or downgrade(Free of Charge) before FEB as i wont be using it/not worth paying... relocate or downgrade to streamyx(contract will be renew) can be consider .but have to walk in to nearest TM point
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DeLarafi
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Nov 28 2013, 06:48 AM
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is there any announcment? coz some of my frend including me myself.. from various part in Miri... got a slowdown in Unifi...
for speed test.. hey always detect us from Lazhou China..using China Telecom..
my average normal speed before is 18.9mb now down to 6mb... how come? even my streaming server from singapore wont accept my upload anymore...
any news?
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Anonymous34
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Nov 28 2013, 09:29 AM
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QUOTE(DeLarafi @ Nov 28 2013, 06:48 AM) is there any announcment? coz some of my frend including me myself.. from various part in Miri... got a slowdown in Unifi... for speed test.. hey always detect us from Lazhou China..using China Telecom.. my average normal speed before is 18.9mb now down to 6mb... how come? even my streaming server from singapore wont accept my upload anymore... any news? Routing totally FAKAP by TM lol. Route until what is your ping to your Singapore server? lol
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Nando's
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Nov 28 2013, 11:15 AM
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Anyone here else got the call from TM, that offer you to pay more RM20 to upgrade VIP 5 to 10. Which mean 149 + 20 = 169. My friend and I subscribed to Unifi at the same time, but he get the calls, unfortunately I did not :\
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