hey guys, if i want to cancel my unifi service, have to drop by any TM branch to do it?

by the way, my contract havent finish yet.

Drop by and get black and white of the termination. Subject to penalty since still within contract period, why do you need to terminate?

I got a call from them too just now, was offered the RM199 upgrade or RM179 VIP10 without the Megapack.
Apparently, the contract will be extended for another 24 months. BUT, in addition you will get a RM500 voucher for a Samsung smart TV (40" or 46" not sure what model). AND also a waiver fee if you want to relocate your Unifi line.
Sounds like a pretty good deal. Anyone else received such offer?

I was in TM Point last week, saw the same offer there but minus the voucher & relocation waiver.

So we could walk to a TM Point and convert our plans to the new one (current promo) with a 24 months contract extension?

Bro, does anyone here have any experience with the Asus RT-N12HP.i will use it as the main router and I heard it has got the 9DBi antenna. Can it cover the typical double stores house? 20 by 70.
I'm also going to use 2 more router as repeaters, the routers are the default DIR-615 and RT-N10+.
I think my neighbors won't be able to hack it as I'm going to turn on Hidden SSID(aka SSID Broadcast)
I would like to have it cover the whole house including the place where the car goes.

because i am moving back to Sabah. I dont need to return all the modem and stuff right? Dont know if they will charge me penalty or not.

dont tell them you want to terminate..

instead tell them you plan to reallocate the unifi to sabah..

if no service available there.. then no termination fee 1.


extracted from TNC.

Greeting and a very good morning to all....

i would like to ask if anybody is keen enough to teach/guide me how to properly configure my UNIFI....
before this my VoIP got problem,very hard to make call out... (randomly accurs,and most of the time got prob)
i issued a report from my customer portal....

after that TM technician went to my house,replace new BTU/dsl modem...test my deck phone and it was functioning well...
after a day,my deck phone went into same prob again....and this time my router got no internet connection (internet indicator no blink at all)..i need to shut down my router only then my internet recovers....
so whenever i need an internet access (after i switch off main source) i need to reswitch manually my router

last night,my internet wasn't connected and manual switch on/off can't do the cure...and my deck phone is down again like always....
so i reset both my BTU and router...and after that both my internet connection (LAN/wifi went down) and my deck phone no access.....
however my iptv still functioning...

my BTU indicators all lights up:
(DSL,Internet,VoIP,Lan1) model ZTE ZXHN H268

my router/RG Wireless N Router L7-NR2000 certain indicator lights up:
(power,WAN,LAN4 (for iptv) ) wifi and internet no led...so i can assume internet connection is ok,just need to reconfigure again for which is not my field ..
please help...tqvm

normally wheere i can do this? call them or go to any TM branch?

if not mistaken, you need to go to TM branch to do it.

Thanks! Will try to do. They can also check how long contract i still have right? Anything can check there basically.

one more thing, do i need to pass them back the modem and stuff?

Hi, I wanted to ask is it possible for me to put 2 unifi in the same unit? My housemate's not willing to share his unifi with me
so now me and another 2 housemates have to get our own internet >_< please let me know if any1 know abt it.... thanks.

i'm living in condo forgot to mention @@

This post has been edited by llthim: Nov 27 2013, 11:12 AM

supposingly can la. U got money anything can work bro!

Landed I asked before I know that's possible @_@ but for the condo I'm not so sure >_< so now just try some luck Lol...

how many telephone jack port you guys have? cause for VDSL2 i thought all ports also linked to 1 line onlu.

I only can see one telephone jack port only that's y I'm wondering
just drop an email to unifi customer service Lolx...try to get some feedback from them also

This offer that i see on the front page for VIP 10 that comes with either HyppTV sports pack/mega pack, is this offer available for Online Subscription? or must it go through a specific agent?

I recall u can either call, go online or visit any TM Point to subscribe.

yes..You need to go nearest TMpoint to pass them back all the stuff including remote for iptv box...then you will sign terminate form..settled..no charge bcoz ur new place not under unifi coverage area..so you can escape the penalty charge..

This post has been edited by MARTON: Nov 27 2013, 01:08 PM