hi guys,

i got one situation here. I am from KL and I am going back to Sabah end of next month permanently because working matters.

I want to cancel my Unifi and unfortunately, my hometown, Sandakan doesnt have any Unifi services now which is a BIG letdown for me.

If i want to cancel my Unifi services and it is still in contract (still got 6 or 7 months i think), what should i do? Can i give the reason that i am going back to Sabah and avoid paying RM 500?

Any help from sifus?

Thanks!!

besides this? no other choice?

if i have already applied for TM products then how ah?

Do i need to give back the modem and everything if i want to cancel the unifi services?

This post has been edited by PPZ: Nov 24 2013, 06:53 PM

hey guys, if i want to cancel my unifi service, have to drop by any TM branch to do it?

by the way, my contract havent finish yet.

because i am moving back to Sabah. I dont need to return all the modem and stuff right? Dont know if they will charge me penalty or not.

normally wheere i can do this? call them or go to any TM branch?

Thanks! Will try to do. They can also check how long contract i still have right? Anything can check there basically.

one more thing, do i need to pass them back the modem and stuff?

what if i don't return those stuff? they will charge me?

just wondering how about the contract ends already and i want to cancel and then i dont return the things to them, they wont charge me right?

i mean under another situation perhaps

ok. thanks for your advice. i will do the same.

So i bring the stuff to TM branch and tell them that i want to cancel the unifi. anything else? They will check if i got contract or not right?

when they ask me why i want to cancel, then i said i am moving back to sabah. And then i ask them to check if my area got unifi or not? it is better for them to check for me and confirm that right? haha..

That include billing notification which they normally send to your email right?

By the way, i went to TM point and cancelled my unifi services which still under contract. I told them that I am going back to sabah which I really am! Too bad no unifi services in Sandakan, sabah. Sigh

At first, I was a bit skeptical whether they will still charge me penalty or ask me to continue the contract with other TM Internet services but that guy waived my penalty.

I think he saw my IC address and don't charge me penalty. Phew.

I did ask them to relocate to sabah. But once that guy heard it is in sabah, immediately he said penalty waived. I not sure others did the same thing as me or not.

I did convince him by showing him my IC which still using sabah address

Hey guys, can anyone tell me what is unifi customer service hottie number? Can't even find online. Shit. My situation like this, I cancelled my unifi but I still receive my bill for last month. I cancelled last month and they supposed to pro rate it. By the way, my unifi still have contract but I balik sabah for good and they said waive my fee. Hehe

hi guys, anyone can help me here? I need unifi customer service hotline contact number. i can't it online. how ah?

Hey guys, I am wondering this question. I am staying in condo now with no fiber optic cable in it. Will I able to use unifi in the future?

As I have a friend who stayed in an old condo but he got unifi. I asked him whether TM replaced the copper cable to fiber optic and he told me no. They fixed something on the TM box. Is that true? With no fiber optic, will we able to use unifi by using copper wire?

Thanks bro. I stay in Sandakan, Sabah and i not sure if Unifi will come to my condo or not. Hope they will la..

what i heard, it has arrived and now starting in one area first