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 MSI Gaming Notebook V.II, The Refreshed model yet more powerful!

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Unseen83
post Dec 12 2013, 01:35 AM

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QUOTE(Prince J @ Dec 12 2013, 01:17 AM)
Hi unseen83,

I replied you for clarifying the Soundblaster Cinema statement error but didn't want to compare any laptops here. We do believe every brand has its own competitive advantage and it shouldn't be simply judged by pricing.

Like I said, ILLEGEAR offers awesome dual-fan cooling system and wide variety of customization options from exterior to internal components. A real life example happening to you as ILLEGEAR helped to upgrade your MSI GT70's i7-4700MQ to i7-4800MQ, and you told us you saved many bucks by purchasing lower end models but still able to get i7-4800MQ.

You can drop me a message if you still have any inquiry.  smile.gif
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Hi Prince J

Yes thank you for the confirmation on SoundBlaster on Illegear product, Yes i Agree every Brands notebook have it's own Advantage as you say Illegear Offer Dual Cooling Fan! and Customizable option from interior to exterior! wow! but Most Buyer is Quote to a certain budget for gaming notebook and MSI has able to meet that spec + it's budget of target customer biggrin.gif
x
And thank you again for helping me on upgrade my GT70 20D without Illegear assistant i would never able to upgrade my CPU smile.gif P.S you left one cotton bud near SSD area..(no worried i remove it + you put too much TIM inside so i have re-paste again) but thx biggrin.gif
shin2l
post Dec 12 2013, 07:19 AM

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QUOTE(Unseen83 @ Dec 12 2013, 01:35 AM)
Hi Prince J

Yes thank you for the confirmation on SoundBlaster on Illegear product, Yes i Agree every Brands notebook have it's own Advantage as you say Illegear Offer Dual Cooling Fan! and Customizable option from interior to exterior! wow! but Most Buyer is Quote to a certain budget for gaming notebook and MSI has able to meet that spec + it's budget of target customer biggrin.gif
x
And thank you again for helping me on upgrade my GT70 20D  without Illegear assistant i would never able to upgrade my CPU smile.gif  P.S you left one cotton bud near SSD area..(no worried i remove it + you put too much TIM inside so i have  re-paste again)  but thx biggrin.gif
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I dont know Illegear provide assist in upgrading? In that case, will it void MSI warranty? And why not bring to MSI service center to upgrade, they dont provide upgrade?
Unseen83
post Dec 12 2013, 08:57 AM

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QUOTE(shin2l @ Dec 12 2013, 07:19 AM)
I dont know Illegear provide assist in upgrading? In that case, will it void MSI warranty? And why not bring to MSI service center to upgrade, they dont provide upgrade?
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haha since PrinceJ bring out story i upgrade with them so i guess I LOST my WArRRANTY oh my poor me biggrin.gif
shin2l
post Dec 12 2013, 09:04 AM

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QUOTE(Unseen83 @ Dec 12 2013, 08:57 AM)
haha since PrinceJ bring  out story i upgrade with them so i guess  I LOST my WArRRANTY oh my poor me biggrin.gif
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you still have sticker then ok, when claim warranty (except cpu), switch back to 4700mq, haha tongue.gif
Unseen83
post Dec 12 2013, 09:50 AM

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QUOTE(shin2l @ Dec 12 2013, 09:04 AM)
you still have sticker then ok, when claim warranty (except cpu), switch back to 4700mq, haha tongue.gif
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biggrin.gif wow really! gosh i never! could think like that soo Cunning! u la..
shin2l
post Dec 12 2013, 11:16 AM

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QUOTE(Unseen83 @ Dec 12 2013, 09:50 AM)
biggrin.gif  wow really!  gosh i never! could think like that soo Cunning! u la..
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Even the sticker "warranty sticker void if tampered" I believe you can DIY or ask someone make for you brows.gif

As long as it doesnt has any high tech/colorful/laser/tag/whatever then oklah, haha


Reference: you can watch a movie starred by Leonardo DiCaprio and Tom Hans - Catch me if you can

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SuperVelocity
post Dec 12 2013, 04:59 PM

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Any good laptop cooler recommendation for GS70?
TSstorm88
post Dec 12 2013, 07:09 PM

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QUOTE(Unseen83 @ Dec 11 2013, 01:39 AM)
rclxub.gif

Dear friend sorry to hear your.. sheer bad luck.. NOtebook break down just under 10days... sad.gif 
x
but MSI NB representative is active on this threads maybe give him MSG/PM ...  rolleyes.gif
edit: so is copy from FB tongue.gif
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well, i also shakehead when saw this news doh.gif
moron88
post Dec 13 2013, 09:21 AM

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QUOTE(SuperVelocity @ Dec 12 2013, 04:59 PM)
Any good laptop cooler recommendation for GS70?
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CM X3 biggrin.gif
SuperVelocity
post Dec 13 2013, 09:41 AM

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QUOTE(moron88 @ Dec 13 2013, 09:21 AM)
CM X3 biggrin.gif
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X3 got a big fan, but the fan is in the middle, for GS70, the heating part is the rear section of the laptop, therefore is there any laptop cooler that got big fan around that area?
SuperVelocity
post Dec 13 2013, 09:48 AM

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http://laptop-coolers-review.toptenreviews...pad-review.html

This should be a good laptop coolor for GS70 since the fan can move around right?

Was wondering is there any retailer selling this Rosewill laptop cooler.
MSI-NB
post Dec 14 2013, 01:37 PM

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QUOTE(-kytz- @ Dec 10 2013, 10:17 PM)
Copy and paste from facebook. Ok lah, this is really shit, I've heard bad stuff about MSI's after sales service but didn't it's that bad:

[Posted about 2 hours ago]

"MSI laptops may be nice but the customer service sucks like nobody's business. I bought a defective product from MSI that broke down after using for 10 days. 10 freaking days. Sent my laptop back, I requested for a one-to-one exchange on DOA basis. Since November 6 until now they kept dragging with alot of stupid excuses.

Last three weeks, I call them and they said, "Oh, your request is approved, but so sorry miss we don't have stocks available now, have to wait till end of december. But if you want a laptop now, you have to pay RM300 to get another laptop also a GE60 but an upgraded version." HELLO, I'M A STUDENT I BOUGHT THE LAPTOP FOR 3.3k CASH AND YOU TELL ME I HAVE TO PAY ANOTHER 300 BUCKS TO GET A LAPTOP INSTANTLY OR I HAVE TO WAIT ABOUT A MONTH!? I refuse to pay so I asked if they could just give me that available laptop for free as compensation?

1 week later still no news, nobody called me so I called MSI, MSI told me that I can pick up the upgraded laptop soon without paying RM300. I kept asking are you sure are you sure? I don't have to pay? She said yes you don't have to pay, the new upgraded laptop comes with keyboard with backlight and it has GTX graphic card. I was so happy. I called them 3 times to reconfirm the news, including informing them I will pick up on Friday blabla.

2 days later, 1 day before collecting the laptop, I called MSI, asking if the laptop has arrived, MSI told me "Yes, it has arrived I'll ask the technician to call you once they finish running a test on the laptop." When the technician called, I asked what's the specs of the laptop, he told me it doesn't have keyboards with backlight, cz it's the same model I bought that was defective." I was dumbfounded. That MSI fella promised me an upgraded laptop earlier! I called her asking why the sudden change?? She said, "Oh miss, MSI HQ gave the wrong info, you can't get the upgraded version."

WTF? So with just 1 simple sentence you can get away with compensating me?? And she didn't even called me to tell me that it's a wrong info given. I have to call the service centre to find out!! I was furious and I said FINE, I'LL PAY THE DAMN 300, I WANT AN UPGRADED VERSION LAPTOP. She said :"Oh sorry miss, we don't have stocks for the upgraded version laptop anymore." !@#@$!!

This morning, I called again. I cannot tahan already. 1 week since they troll me. She finally message me saying the laptop can be picked up, I just have to pay RM300. So i called MSI service centre in the morning to tell them I want to pick it up. MSI said "Sorry, we can't allow you to pick up first, because the laptop we received is a different model than what is stated in the e-mail. I will check with MSI HQ and call you back in a bit."

UNTIL 6PM NOBODY CALLED. I CALL BACK AND NOBODY ANSWER. 3 FREAKING DIFFERENT NUMBERS NOBODY PICK UP.

This is MSI's customer service. Kudos to MSI for providing such 'wonderful' service."
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Case solved. We assisted user on getting back her laptop.

We appreciate your feedback on this issue and we promise to improve our service.

Unseen83
post Dec 14 2013, 01:54 PM

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QUOTE(MSI-NB @ Dec 14 2013, 01:37 PM)
Case solved. We assisted user on getting back her laptop.

We appreciate your feedback on this issue and we promise to improve our service.
*
thumbup.gif good if solve and hope the customer happy with after sale service..
Unseen83
post Dec 14 2013, 01:58 PM

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QUOTE(SuperVelocity @ Dec 13 2013, 09:41 AM)
X3 got a big fan, but the fan is in the middle, for GS70, the heating part is the rear section of the laptop, therefore is there any laptop cooler that got big fan around that area?
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hello,

i recommend CM Notepal U3 as it come with customize three fan where you can place any area under GS70 biggrin.gif
zaicon
post Dec 14 2013, 04:08 PM

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QUOTE(MSI-NB @ Dec 14 2013, 01:37 PM)
Case solved. We assisted user on getting back her laptop.

We appreciate your feedback on this issue and we promise to improve our service.
*
Thank goodness. Despite everything that the 'user' experienced, all she wanted is an alternate solution. Even though MSI's after sales service is not exactly top notch, but this could be a stepping stone for improvement. Also, we are glad that a proper representative is regulating this topic. nod.gif

As a consumer, this is reassuring. I do hope MSI improves their service better.

Oh, and keep up the assistance, kudos to MSI-NB and his team rclxms.gif
MSI-NB
post Dec 14 2013, 08:02 PM

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Those who play Battlefield 4.. check out this contest HERE! drool.gif
shin2l
post Dec 14 2013, 09:29 PM

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QUOTE(MSI-NB @ Dec 14 2013, 01:37 PM)
Case solved. We assisted user on getting back her laptop.

We appreciate your feedback on this issue and we promise to improve our service.
*
It is good to hear that MSI Service finally take action to solve user's problem, also, this case reveals poor communication among staff and irresponsible action by person-in-charge. sad.gif

Hopefully, MSI can look into it and ensure every service center hit quality assurance from outside (recipient) to inside (management). biggrin.gif


DarknessinKL
post Dec 15 2013, 03:08 AM

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QUOTE(zaicon @ Dec 8 2013, 10:18 PM)
Do keep us posted. Hopefully they would just replace the K/B(provided if the stock is available).  icon_rolleyes.gif
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Yup, they had a KB unit there, so they replaced it, and it works perfectly now smile.gif
zaicon
post Dec 16 2013, 04:57 AM

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QUOTE(DarknessinKL @ Dec 15 2013, 03:08 AM)
Yup, they had a KB unit there, so they replaced it, and it works perfectly now smile.gif
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Cool. That's one good news after another thumbup.gif
SuperVelocity
post Dec 18 2013, 10:29 AM

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QUOTE(Unseen83 @ Dec 14 2013, 01:58 PM)
hello,

i recommend CM Notepal U3 as  it come with customize three fan  where you can place any area under GS70  biggrin.gif
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Took your advise and go for CM Notepal U3, fan is easy to customizable, low noise due to the fan speed is not that high, but sufficient to cool the GS70 heated area.

thumbup.gif thumbup.gif thumbup.gif

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