Any links?

Any idea of the price?

Probably this thread, https://forum.lowyat.net/index.php?showtopic=3030875

Sadly I guess that's the only option again.... bought this thing approximately 4 months ago, its been with the service center for about 2 months, (first sent in and it stayed for a week, then the recent sent in, it's stayed for 1 month and about 3 weeks). Really fed up with this. Paid so much and the bloody thing is in the SC more than its around me. LOL can ever wonder if its my laptop or SC's laptop.

Hopefully, its just something not connected from keyboard to motherboard or some other minor 5 minute issue. Otherwise I think this qualifies as negligence based on what I know about law

Yeah pretty much. That said that particular seller has been known to mis-spec before.

Checking the MSI global site pretty much confirms what zaicon said: It's just a better screen with the 760. In which case I no saddings so much because I prefer a lower native reso for better gaming anyway. But the better panel does intrigue me.

That said, I'm prolly shelving my old "get SSD plan" unless I can find a cheap 500GB SSD - I'm actually more in need of space now compared to performance lol. Where the eff are the 2-3TB laptop HDDs people?

This post has been edited by Eiraku: Dec 8 2013, 02:51 PM

For some unknown reason, this variant is not even available anywhere yet. So, your guess is probably as good as mine


Ouch. It's weird considering that the GE60 would have K/B backlit issue as I can't find any of the problem nor the solution on the web. It would probably take time, since the SS K/B is expensive to replace.(Not sure about the blue-only backlit, but the multicolor SS K/B costs Rm588)

You might already know this, but why not a 128GB SSD and a 2TB external?

This post has been edited by zaicon: Dec 8 2013, 03:29 PM

Because externals are... fiddly. I already have 5 external HDDs to begin with, adding more will be... troublesome... due to the fact that I'm mobile 90% of the time.

This post has been edited by Eiraku: Dec 8 2013, 07:46 PM

Hopefully they don't take another month or two, I simply just don't have the time. Even if I did, I doubt I have the patience for another month or two. Well hopefully its something not connected/not properly attached to motherboard. Otherwise they'll take their own time again.

Last time I told them its the hard drive issue, they decided its the RAM, Motherboard. Then apparently I was right and they changed that as well, using the 2 months. I think I'll insist they check the connections on MB on the spot tomorrow. They wasted enough of my time.

Well guess I'll find out tomorrow what nonsense they want to do tomorrow. Who knows? They may impress me and say they ngam ngam got spares and change all within the hour One can only dream.

That's a lot of externals

2TB's notebook HDD are available, but you can't get them locally yet. Amazon has a few IINM, or perhaps you could get the best of both worlds


Do keep us posted. Hopefully they would just replace the K/B(provided if the stock is available).

This post has been edited by zaicon: Dec 8 2013, 10:31 PM

Hi guys..anyone know how to add and detect ad hoc network in windows 8? My msi windows 8.1 unable to detect any ad hoc network

Copy and paste from facebook. Ok lah, this is really shit, I've heard bad stuff about MSI's after sales service but didn't it's that bad:

[Posted about 2 hours ago]

"MSI laptops may be nice but the customer service sucks like nobody's business. I bought a defective product from MSI that broke down after using for 10 days. 10 freaking days. Sent my laptop back, I requested for a one-to-one exchange on DOA basis. Since November 6 until now they kept dragging with alot of stupid excuses.

Last three weeks, I call them and they said, "Oh, your request is approved, but so sorry miss we don't have stocks available now, have to wait till end of december. But if you want a laptop now, you have to pay RM300 to get another laptop also a GE60 but an upgraded version." HELLO, I'M A STUDENT I BOUGHT THE LAPTOP FOR 3.3k CASH AND YOU TELL ME I HAVE TO PAY ANOTHER 300 BUCKS TO GET A LAPTOP INSTANTLY OR I HAVE TO WAIT ABOUT A MONTH!? I refuse to pay so I asked if they could just give me that available laptop for free as compensation?

1 week later still no news, nobody called me so I called MSI, MSI told me that I can pick up the upgraded laptop soon without paying RM300. I kept asking are you sure are you sure? I don't have to pay? She said yes you don't have to pay, the new upgraded laptop comes with keyboard with backlight and it has GTX graphic card. I was so happy. I called them 3 times to reconfirm the news, including informing them I will pick up on Friday blabla.

2 days later, 1 day before collecting the laptop, I called MSI, asking if the laptop has arrived, MSI told me "Yes, it has arrived I'll ask the technician to call you once they finish running a test on the laptop." When the technician called, I asked what's the specs of the laptop, he told me it doesn't have keyboards with backlight, cz it's the same model I bought that was defective." I was dumbfounded. That MSI fella promised me an upgraded laptop earlier! I called her asking why the sudden change?? She said, "Oh miss, MSI HQ gave the wrong info, you can't get the upgraded version."

WTF? So with just 1 simple sentence you can get away with compensating me?? And she didn't even called me to tell me that it's a wrong info given. I have to call the service centre to find out!! I was furious and I said FINE, I'LL PAY THE DAMN 300, I WANT AN UPGRADED VERSION LAPTOP. She said :"Oh sorry miss, we don't have stocks for the upgraded version laptop anymore." !@#@$!!

This morning, I called again. I cannot tahan already. 1 week since they troll me. She finally message me saying the laptop can be picked up, I just have to pay RM300. So i called MSI service centre in the morning to tell them I want to pick it up. MSI said "Sorry, we can't allow you to pick up first, because the laptop we received is a different model than what is stated in the e-mail. I will check with MSI HQ and call you back in a bit."

UNTIL 6PM NOBODY CALLED. I CALL BACK AND NOBODY ANSWER. 3 FREAKING DIFFERENT NUMBERS NOBODY PICK UP.

This is MSI's customer service. Kudos to MSI for providing such 'wonderful' service."

Oh, first time I heard about the bad warranty service of MSI, is it in Malaysia or other country?

Malaysia.

https://www.facebook.com/photo.php?fbid=248...otal_comments=7

This post has been edited by -kytz-: Dec 10 2013, 10:27 PM

I see, really terrible, she was unlucky bought a defect one. Maybe can suggest her to issue her case to Taiwan HQ.


For your suggestion, if you dont mind you can try to read through the warranty terms and condition for MSI before you buy.

Hi,

Just to clarify,

ILLEGEAR RS and RX series are bundled with SoundBlaster X-FI MB3. RE series are bundled with SoundBlaster Cinema.

okay i did not no that good one illegear

but.. does it come with steelseries Keyboards(with multi led disco light! ) 3 Msata option? for RAID 2 ?

Dear friend sorry to hear your.. sheer bad luck.. NOtebook break down just under 10days...
x
but MSI NB representative is active on this threads maybe give him MSG/PM ...
edit: so is copy from FB

This post has been edited by Unseen83: Dec 11 2013, 12:43 AM

RS series have multi-color programmable backlit keyboard (Alienware type), two MSATA connectors and dual fan cooling system, with wide variety of customization options from exterior to internal components.

okay you win...

x
But.. can i purchase Illegear with this spec i7 4700mq/ 16GB RAM/ GTX 780M/ 3xMsata(raid2) /750GB HDD / SteelSeries Keyboards/ DynaudioSpeaker/ Killer E2200+wifi/ Blu Read/ For RM7.9K include Window 8 with 2 year warranty international? oh on 17 inch notebook?

This post has been edited by Unseen83: Dec 11 2013, 09:04 AM

It's quite a shame really. Since MSI is competing for "premium" line gaming notebooks, at least a decent(doesn't have to be perfect) after sale service should back that up. But for the moment, the problem seems to occur mostly on GE60
units ...

This post has been edited by zaicon: Dec 11 2013, 06:18 PM

Hi unseen83,

I replied you for clarifying the Soundblaster Cinema statement error but didn't want to compare any laptops here. We do believe every brand has its own competitive advantage and it shouldn't be simply judged by pricing.

Like I said, ILLEGEAR offers awesome dual-fan cooling system and wide variety of customization options from exterior to internal components. A real life example happening to you as ILLEGEAR helped to upgrade your MSI GT70's i7-4700MQ to i7-4800MQ, and you told us you saved many bucks by purchasing lower end models but still able to get i7-4800MQ.

You can drop me a message if you still have any inquiry.

This post has been edited by Prince J: Dec 12 2013, 01:21 AM