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 Astro B.yond Episode VI (Version 11.0), HD, PVR, IPTV and VOD

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Anonymous34
post Jan 25 2014, 08:35 PM

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QUOTE(petlu28 @ Jan 23 2014, 12:31 PM)
I need relocated my astro from previous house to new house. Installer charge me RM120 no contract at all. Then Astro now offer me PVR decoder without any charges installation BUT each month need pay addtional RM10 & 2 years contract. Currently my package RM100 per month. Which one should i choose? I need urgently choose either one. Thanks all.
*
just pay RM 120 if you don't use the PVR services.
If you take the PVR service but don't use they makan your RM 200 for free lo. Plus its out of contract so you can cancel anytime lo.
Anonymous34
post Jan 25 2014, 08:37 PM

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QUOTE(Qash-M @ Jan 22 2014, 11:49 PM)
With Measat 3b and 3c and 2017 (end year of monopoly, and hopefully no longer than that), yeah.  laugh.gif
*
End of monopoly is like a bonus to us already! But of course you need other providers to broadcast these channels la haha
triad
post Jan 26 2014, 12:52 AM

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Hi Guys,

it may repeat questin but i try to seacrh there is no active topic for this matter.

Would like to check what is the actual process of re-activation of Astro account.

Situation;

I used to have astro account, then i terminate it a year ago. But i did not return the decoder+card due to i do not get any refunds or anything when i return it.
I paid 200 during the installation.

Anyway, i try to reconnect and call astro but they said i cant reconnect due to the account has been terminated. But i do receive lots of SMS ask me to reconnect FOC rclxub.gif rclxub.gif
And they ask me to register for new account. When i ask what should i do with the old one(not really old, its still beyond decoder), they said they cannot do anything. doh.gif
So if i register for new one, i will need to fork up another 200 ringgit .

Is there any possible way to activate the account without being bullied by Astro?

Cheers guys thumbup.gif
petlu28
post Jan 27 2014, 09:51 AM

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I already told installer come pay RM120. Thanks your advise.


QUOTE(Anonymous34 @ Jan 25 2014, 08:35 PM)
just pay RM 120 if you don't use the PVR services.
If you take the PVR service but don't use they makan your RM 200 for free lo. Plus its out of contract so you can cancel anytime lo.
*
Qash-M
post Jan 27 2014, 06:46 PM

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QUOTE
The mobile streaming service has added Astro On Demand, Astro Zhi Zun HD, TVB Entertainment, CNBC Asia, and ITV Choice to its list of channels available on the go.


http://www.onscreenasia.com/article/astro-...-channels/13767


CAL V
post Jan 27 2014, 08:11 PM

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Sorry guys, i'm asking the cable question again. Just visited Astro Service center today and registered for Astro Byond PVR and SPack3. Like a year ago i moved my TV corner to another side in my living room, so I called the guy that did all electric work when I first moved in the house. All my cables are buried in the wall including the Astro RG? cable. He suggested to pull a new cable from the old port to the new side at the ceiling. The cable He used for the extension is RG6 18awg.
I've heard you peeps said Astro Byond HD decoder must use RG6 for HD service, so I just wanna ask are the cable in the wall RG5/RG6? Can they mix or the actual cable buried in the wall is RG6 when he first bury them?
FYI, i'm living in this house like 10+ years, RG6 introduced that long ago?

This post has been edited by CAL V: Jan 27 2014, 08:12 PM
Anonymous34
post Jan 29 2014, 11:08 PM

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QUOTE(Qash-M @ Jan 27 2014, 06:46 PM)
Astro On demand most important lol. If my family watch then I stream online. They mad bro? hah
Anonymous34
post Jan 29 2014, 11:10 PM

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QUOTE(triad @ Jan 26 2014, 12:52 AM)
Hi Guys,

it may repeat questin but i try to seacrh there is no active topic for this matter.

Would like to check what is the actual process of re-activation of Astro account.

Situation;

I used to have astro account, then i terminate it a year ago. But i did not return the decoder+card due to i do not get any refunds or anything when i return it.
I paid 200 during the installation.

Anyway, i try to reconnect and call astro but they said i cant reconnect due to the account has been terminated. But i do receive lots of SMS ask me to reconnect FOC  rclxub.gif  rclxub.gif
And they ask me to register for new account. When i ask what should i do with the old one(not really old, its still beyond decoder), they said they cannot do anything. doh.gif
So if i register for new one, i will need to fork up another 200 ringgit .

Is there any possible way to activate the account without being bullied by Astro?

Cheers guys thumbup.gif
*
If terminated means terminated the smart card. cannot reactivate. Unless its suspended by user can reactivate. Most you can do is nego with Astro and tell them you have the decoder but not smart card. say you threw away the smart card dy, tell them you want a new smart card and account. hopefully this helps you.
Anonymous34
post Jan 29 2014, 11:12 PM

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QUOTE(petlu28 @ Jan 27 2014, 09:51 AM)
I already told installer come pay RM120. Thanks your advise.
*
K sure sure haha


QUOTE(CAL V @ Jan 27 2014, 08:11 PM)
Sorry guys, i'm asking the cable question again. Just visited Astro Service center today and registered for Astro Byond PVR and SPack3. Like a year ago i moved my TV corner to another side in my living room, so I called the guy that did all electric work when I first moved in the house. All my cables are buried in the wall including the Astro RG? cable. He suggested to pull a new cable from the old port to the new side at the ceiling. The cable He used for the extension is RG6 18awg.
I've heard you peeps said Astro Byond HD decoder must use RG6 for HD service, so I just wanna ask are the cable in the wall RG5/RG6? Can they mix or the actual cable buried in the wall is RG6 when he first bury them?
FYI, i'm living in this house like 10+ years, RG6 introduced that long ago?
*
RG6 cable can last very long unless the lightning kong it like my one. I recommend you to ask the installer for the cable health, they have special equiqment to test it, or some use Ohm meter only if I remembered it correctly.
PVR also need two cables so yeah, better you just pull two new cable la.
JEMAH
post Jan 30 2014, 08:16 AM

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Hey i need to know is there something wrong with my astro beyond decoder if the lighting(kilat) happened? Bcoz i can't open it. How to check? tq.
Anonymous34
post Jan 30 2014, 12:30 PM

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QUOTE(JEMAH @ Jan 30 2014, 08:16 AM)
Hey i need to know is there something wrong with my astro beyond decoder if the lighting(kilat) happened? Bcoz i can't open it. How to check? tq.
*
Just call Astro. If cannot on mostly kena kilat dy. Got a small chance that it's power brick. But yeah small chance only, just call Astro, Byond has lifetime warranty.
Dickong
post Jan 30 2014, 02:46 PM

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Try calling astro 2 change package but each time when they tranfer the line to operator the line cut off. Anyone experience this 2day.
ftan
post Jan 30 2014, 03:17 PM

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I got a letter from astro to upgrade free pvr decoder. I'm subscribed to superpack few years back. Didn't get pvr feature then. Don't really need it. So is it worth to upgrade?
enriquelee
post Jan 30 2014, 03:21 PM

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Anyone knows where to get Astro Special Program list for Chinese New Year?
triad
post Jan 30 2014, 03:31 PM

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QUOTE(Anonymous34 @ Jan 29 2014, 11:10 PM)
If terminated means terminated the smart card. cannot reactivate. Unless its suspended by user can reactivate. Most you can do is nego with Astro and tell them you have the decoder but not smart card. say you threw away the smart card dy, tell them you want a new smart card and account. hopefully this helps you.
*
Thanks bro!, apparently they can, but i tried few times (more than 10) until i got the Sales Personnel who can make it. Just ask them to reconnect, using the same box+card.

But 99% of the Sales Personnel say can't. Have to apply new acc and to pay installation charges.
Liquid Snake
post Jan 30 2014, 08:26 PM

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I got call frm Astro a few times already for the offer to upgrade my Beyond decoder to PVR. They offer one time RM50 installation and no changes to the monthly subscription. I declined to accept. But today got a call again offering the same thing....and yeah i accept the offer. I've been thinking maybe its a good thing to have a PVR because I mostly work at night and missed some shows or programs that i want to watch. Can't rely on replays also because there are no program guide (monthly magazines) like those days anymore. I dont have any idea how to know when is a particular program is replayed. So the thing is now after reading a few posts....this PVR decoder is quite troublesome right? Some of u guys facing a few problems with it. I just hope its not that bad.

One more thing i heard there are charges for the cable. So the PVR will use 2 cables? If thats the case....the total cost will be more than RM50 that they offered.
smileguy
post Jan 31 2014, 06:11 AM

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QUOTE(Liquid Snake @ Jan 30 2014, 08:26 PM)
I got call frm Astro a few times already for the offer to upgrade my Beyond decoder to PVR. They offer one time RM50 installation and no changes to the monthly subscription. I declined to accept. But today got a call again offering the same thing....and yeah i accept the offer. I've been thinking maybe its a good thing to have a PVR because I mostly work at night and missed some shows or programs that i want to watch. Can't rely on replays also because there are no program guide (monthly magazines) like those days anymore. I dont have any idea how to know when is a particular program is replayed. So the thing is now after reading a few posts....this PVR decoder is quite troublesome right? Some of u guys facing a few problems with it. I just hope its not that bad.

One more thing i heard there are charges for the cable. So the PVR will use 2 cables? If thats the case....the total cost will be more than RM50 that they offered.
*
No charges if u are a SP customer ,if not RM10 PVR fee applies,a new contract is created brows.gif
Anonymous34
post Jan 31 2014, 09:23 AM

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QUOTE(Dickong @ Jan 30 2014, 02:46 PM)
Try calling astro 2 change package but each time when they tranfer the line to operator the line cut off. Anyone experience this 2day.
*
It's Chinese new year lol.

QUOTE(ftan @ Jan 30 2014, 03:17 PM)
I got a letter from astro to upgrade free pvr decoder. I'm subscribed to superpack few years back. Didn't get pvr feature then. Don't really need it. So is it worth to upgrade?
*
Just upgrade, you will only be bound to a new contract if you're subscribed to superpack. Superpack includes HD and PVR fees

QUOTE(triad @ Jan 30 2014, 03:31 PM)
Thanks bro!, apparently they can, but i tried few times (more than 10) until i got the Sales Personnel who can make it. Just ask them to reconnect, using the same box+card.

But 99% of the Sales Personnel say can't. Have to apply new acc and to pay installation charges.
*
Good to hear that you've sorted it out! I think some sales personnel don't have the right to do that due to their rank. Glad that I helped.


QUOTE(Liquid Snake @ Jan 30 2014, 08:26 PM)
I got call frm Astro a few times already for the offer to upgrade my Beyond decoder to PVR. They offer one time RM50 installation and no changes to the monthly subscription. I declined to accept. But today got a call again offering the same thing....and yeah i accept the offer. I've been thinking maybe its a good thing to have a PVR because I mostly work at night and missed some shows or programs that i want to watch. Can't rely on replays also because there are no program guide (monthly magazines) like those days anymore. I dont have any idea how to know when is a particular program is replayed. So the thing is now after reading a few posts....this PVR decoder is quite troublesome right? Some of u guys facing a few problems with it. I just hope its not that bad.

One more thing i heard there are charges for the cable. So the PVR will use 2 cables? If thats the case....the total cost will be more than RM50 that they offered.
*
The RM 50 includes 20Mx2 RG6 cabling. It's not really troublesome for me(PVR). My decoder will only have phantom recording issue sometimes and I'm able to delete it easily.

This post has been edited by Anonymous34: Jan 31 2014, 09:25 AM
Qash-M
post Jan 31 2014, 11:33 AM

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KIX new ident dropped the "HD" word. I assume the SD version is letterboxed all time?

This post has been edited by Qash-M: Jan 31 2014, 11:40 AM
ftan
post Jan 31 2014, 02:19 PM

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QUOTE(Anonymous34 @ Jan 31 2014, 09:23 AM)
Just upgrade, you will only be bound to a new contract if you're subscribed to superpack. Superpack includes HD and PVR fees
*
Thanks for the input. Another 1-2 years contract for the new decoder? Erm, don't think I want it.

I dislike how astro keep increasing their prices and their shows keep repeating. Today is cny; don't see any interesting stuff being shown. If I can cancel, I would (my parents watch the tv most of the time). As it is, I'm on a lookout for other alternatives. It's really sad when consumers are being short changed in this country.

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