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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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contestchris
post Nov 29 2023, 04:39 PM

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PayWave no longer seems to work, pin and pay still can.

Anyone face this issue before?
beLIEve
post Nov 29 2023, 05:18 PM

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QUOTE(contestchris @ Nov 29 2023, 04:39 PM)
PayWave no longer seems to work, pin and pay still can.

Anyone face this issue before?
*
#MeToo

I thought it's terminal problem since my shop changed terminal when it stopped working.
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post Nov 29 2023, 05:37 PM

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QUOTE(beLIEve @ Nov 29 2023, 05:18 PM)
#MeToo

I thought it's terminal problem since my shop changed terminal when it stopped working.
*
shakehead.gif got shop
contestchris
post Nov 29 2023, 05:50 PM

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QUOTE(beLIEve @ Nov 29 2023, 05:18 PM)
#MeToo

I thought it's terminal problem since my shop changed terminal when it stopped working.
*
Only issue with this RHB card?
beLIEve
post Nov 29 2023, 06:09 PM

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QUOTE(!@#$%^ @ Nov 29 2023, 05:37 PM)
shakehead.gif got shop
*
the shop i go to lo

QUOTE(contestchris @ Nov 29 2023, 05:50 PM)
Only issue with this RHB card?
*
both Shell cards.
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post Nov 29 2023, 06:16 PM

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QUOTE(beLIEve @ Nov 29 2023, 06:09 PM)
the shop i go to lo
*
brows.gif
contestchris
post Nov 29 2023, 09:22 PM

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QUOTE(beLIEve @ Nov 29 2023, 06:09 PM)
the shop i go to lo
both Shell cards.
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So how to deal with this issue? Must request new card?
beLIEve
post Nov 29 2023, 09:32 PM

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QUOTE(contestchris @ Nov 29 2023, 09:22 PM)
So how to deal with this issue? Must request new card?
*
Old card (never replaced) and new card (the one I told you replaced recently) also cannot wave. Old card used to be able to wave at the same shop. I just insert and enter PIN. I'm perfectly fine to live without Contactless until the day they come out with some campaigns that require Contactless.

Maybe you try call CS and ask? Or wait see if anyone else kena

This post has been edited by beLIEve: Nov 30 2023, 12:18 PM
ineser
post Nov 30 2023, 11:05 AM

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Happened to me few months back, requested new card then can "wave".
beLIEve
post Nov 30 2023, 12:21 PM

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QUOTE(ineser @ Nov 30 2023, 11:05 AM)
Happened to me few months back, requested new card then can "wave".
*
When you waved, terminal said failed or nothing come out? Faulty card != feature change that affects us.
contestchris
post Nov 30 2023, 03:07 PM

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QUOTE(beLIEve @ Nov 30 2023, 12:21 PM)
When you waved, terminal said failed or nothing come out? Faulty card != feature change that affects us.
*
In my case, zero response
beLIEve
post Nov 30 2023, 04:00 PM

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QUOTE(contestchris @ Nov 30 2023, 03:07 PM)
In my case, zero response
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Mine was some failure response. If you already try more than 1 terminal then I assume card faulty.
contestchris
post Nov 30 2023, 04:59 PM

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QUOTE(ineser @ Nov 30 2023, 11:05 AM)
Happened to me few months back, requested new card then can "wave".
*
Does we needs to pay for a new card?
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post Nov 30 2023, 05:42 PM

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QUOTE(contestchris @ Nov 30 2023, 04:59 PM)
Does we needs to pay for a new card?
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there shouldn't be for faulty card
ineser
post Dec 1 2023, 09:20 AM

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QUOTE(beLIEve @ Nov 30 2023, 12:21 PM)
When you waved, terminal said failed or nothing come out? Faulty card != feature change that affects us.
*
The casher kept trying 3 times no response from the card.
ineser
post Dec 1 2023, 09:21 AM

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QUOTE(contestchris @ Nov 30 2023, 04:59 PM)
Does we needs to pay for a new card?
*
Nope, didnt pay any "Replacement" fee. Told the counter the card is faulty.
PseudomonasSA
post Dec 1 2023, 03:49 PM

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Did anyone receive extra bonus reward points?

I received 590k points today presumably from a previous promotion.

My partner didn't receive any reward points unfortunately
1hoohoo1
post Dec 1 2023, 04:20 PM

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QUOTE(PseudomonasSA @ Dec 1 2023, 03:49 PM)
Did anyone receive extra bonus reward points?

I received 590k points today presumably from a previous promotion.

My partner didn't receive any reward points unfortunately
*
Yes, Received it after 12pm.
contestchris
post Dec 1 2023, 05:31 PM

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QUOTE(PseudomonasSA @ Dec 1 2023, 03:49 PM)
Did anyone receive extra bonus reward points?

I received 590k points today presumably from a previous promotion.

My partner didn't receive any reward points unfortunately
*
Yes, received. Previously some people gotten 1mil points.

Well done, your points worth RM1.15k!
fuddle_duddle
post Dec 2 2023, 01:37 AM

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QUOTE(PseudomonasSA @ Dec 1 2023, 03:49 PM)
Did anyone receive extra bonus reward points?

I received 590k points today presumably from a previous promotion.

My partner didn't receive any reward points unfortunately
*
Just checked. I did! Received additional 280k points
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