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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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ubuntu
post May 20 2014, 11:53 AM

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QUOTE(Human Nature @ May 17 2014, 03:45 PM)
Thanks. May I ask, do you spend much on the card? The PPL lounge access and 1% for overseas could be useful for me, so will keep it if they make the same offer.
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Last year I've spent <20k (for the 5% cash back), including this year I think total is roughly <25k. But I've not using it since March until now.
Human Nature
post May 20 2014, 12:00 PM

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QUOTE(ubuntu @ May 20 2014, 11:53 AM)
Last year I've spent <20k (for the 5% cash back), including this year I think total is roughly <25k. But I've not using it since March until now.
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thanks. my spending is only around 2k doh.gif let's see whether they will waive the AF and offset the GST for me
13aby
post May 20 2014, 02:19 PM

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QUOTE(beyond86 @ May 19 2014, 10:27 PM)
if same bank, normally no need. but different bank, need to provide full document
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but will be sharing my current credit limit right .
beyond86
post May 20 2014, 06:05 PM

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QUOTE(13aby @ May 20 2014, 03:19 PM)
but will be sharing my current credit limit right .
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for maybank, conventional credit card vs islamic credit card different credit limit
TSronnie
post May 20 2014, 10:25 PM

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CC from RHB Bank and CC RHB Islamic Bank has separate Credit Limit... cos 2 different bank entity
guy3288
post May 21 2014, 08:41 AM

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anybody's RHB VS card's anniversary coming or over? Did you guys get AF waiver (RM600!) and or GST RM50.00 offset with spend conditions?

I called to cancel, waiting for their reply, hopefully they will offer the above.....
Human Nature
post May 21 2014, 09:57 AM

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QUOTE(guy3288 @ May 21 2014, 08:41 AM)
anybody's RHB VS card's anniversary coming or over? Did you guys get AF waiver (RM600!) and or GST RM50.00 offset with spend conditions?

I called to cancel, waiting for their reply, hopefully they will offer the above.....
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Try to read the posts from ubuntu above. You didn't get the answer straight away when you requested it? Do share with us if you managed to get yours.
TSronnie
post May 21 2014, 10:16 AM

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QUOTE(guy3288 @ May 21 2014, 08:41 AM)
anybody's RHB VS card's anniversary coming or over? Did you guys get AF waiver (RM600!) and or GST RM50.00 offset with spend conditions?

I called to cancel, waiting for their reply, hopefully they will offer the above.....
*
I've submitted my request to cancel via RHB Online Banking Portal... let's see what's the response.
I'll still cancel RHB Visa Signature unless get FREE Cash (which I doubt)

This post has been edited by ronnie: May 21 2014, 10:16 AM
ubuntu
post May 21 2014, 10:28 AM

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QUOTE(Human Nature @ May 20 2014, 12:00 PM)
thanks. my spending is only around 2k doh.gif let's see whether they will waive the AF and offset the GST for me
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Bro, if they are willing to waive your AF and GST, do jot down the officer name who call you to avoid any trouble in future.

It happened November last year, a RHB marketing officer called me and offered 0% interest free for 6 months, I accepted, enroll immediately and pay the minimum amount. To my surprise the next month statement come out they charged me interest for late payment. I was like WTF and raise a complaint to RHB. I end up paying the late interest charge as they couldn't find 'the proof' my call record in their system. It was my fault too as I didn't take note of the officer name who called me!

This time I pandai-pandai send a secure note to RHB, this is what they replied.

QUOTE
Thank you for your secured message 


With regard to your message, please be advised that the said call is genuine call from RHB card centre and you may use your credit card as your agreed to remain it .

You are most welcome to call our Customer Care Centre at 03-92068118(Kuala Lumpur) or 082-276118(Kuching) with any enquiries you may have.

Thank you for using rhb.com.my


They won't provide assurance whether it is waive or not, but very generic reply. I have a phobia with RHB since then...
Human Nature
post May 21 2014, 10:44 AM

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QUOTE(ubuntu @ May 21 2014, 10:28 AM)
Bro, if they are willing to waive your AF and GST, do jot down the officer name who call you to avoid any trouble in future.
thanks for the tips bro biggrin.gif
herc
post May 21 2014, 01:18 PM

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I were given VS for enrol in their home loan, the officer told me it's 5 years free annual fee and GST, never physically swipe it before, but signup for BT hehe
SUSMNet
post May 21 2014, 05:30 PM

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what is their mortage rate u got?
guy3288
post May 21 2014, 11:48 PM

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QUOTE(guy3288 @ May 21 2014, 08:41 AM)
anybody's RHB VS card's anniversary coming or over? Did you guys get AF waiver (RM600!) and or GST RM50.00 offset with spend conditions?

I called to cancel, waiting for their reply, hopefully they will offer the above.....
*
i called to cancel on 19.5.14 and today received a call back offering AF waiver and RM50 credit with 1 condition ->swipe the card once within 30D, any amount. Checked my usage record, used quite a bit becos there was the 5% CB for online spend and also becos of the 6m zero interest. End of the 6m, I BT 32+k to PBB.

This offers come at the right time since i am running out of credit for more zero fee BTs.......
Human Nature
post May 21 2014, 11:58 PM

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nice biggrin.gif and thanks for sharing
ubuntu
post May 22 2014, 02:38 PM

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QUOTE(MNet @ May 21 2014, 05:30 PM)
what is their mortage rate u got?
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I applied their mortgage loan as well, blr-2.45%, but i haven't decide because their loan type is semi-flexi.
cfc
post May 22 2014, 03:18 PM

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QUOTE(ubuntu @ May 22 2014, 02:38 PM)
I applied their mortgage loan as well, blr-2.45%, but i haven't decide because their loan type is semi-flexi.
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wow 2.45 so high, mind to share the loan amount
>350k , > 500k
TSronnie
post May 23 2014, 02:36 PM

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Today, I've received a call from RHB in regards to my Visa Signature cancellation request via Secured Email.

Offer : GST Offset & Annual Fee Waiver with 1 swipe

I said just proceed with Cancellation
beyond86
post May 23 2014, 02:40 PM

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QUOTE(cfc @ May 22 2014, 04:18 PM)
wow 2.45 so high, mind to share the loan amount
>350k , > 500k
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if so high, i think need >500k
beyond86
post May 23 2014, 02:41 PM

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QUOTE(ronnie @ May 23 2014, 03:36 PM)
Today, I've received a call from RHB in regards to my Visa Signature cancellation request via Secured Email.

Offer : GST Offset & Annual Fee Waiver with 1 swipe

I said just proceed with Cancellation
*
you already have better card, no meaning to hold this anymore biggrin.gif
wan7075
post May 23 2014, 02:43 PM

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QUOTE(guy3288 @ May 21 2014, 11:48 PM)
i called to cancel on 19.5.14 and today received a call back offering AF waiver and RM50 credit with 1 condition ->swipe the card once within 30D, any amount. Checked my usage record, used quite a bit becos there was the  5% CB for online spend and also becos of the 6m zero interest. End of the 6m, I BT 32+k to PBB.

This offers come at the right time since i am running out of credit for more zero fee BTs.......
*
online spend including payment to utility bill like water, majlis perbandaran and indah water?
5% for all RHB CC card?

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