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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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cybpsych
post Mar 4 2021, 12:31 PM

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QUOTE(DabLRT @ Mar 4 2021, 11:37 AM)
i didnt get the RM50 activation despite spending 2k already. Sounds weird
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RM50?
sg999
post Mar 4 2021, 12:41 PM

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QUOTE(cybpsych @ Mar 4 2021, 10:09 AM)
received in RHB-Shell card

// 03/03/2021 Activation Cash Back 25.00 //

surprisingly fast, gotten it 2 weeks after activation = 1st transaction ≥RM50  thumbup.gif
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I performed mine at shell rm88.
Hope can get rm25.
ClarenceT
post Mar 4 2021, 01:04 PM

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QUOTE(sg999 @ Mar 4 2021, 12:41 PM)
I performed mine at shell rm88.
Hope can get rm25.
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7.2
https://www.rhbgroup.com/crd_acquisition/fi...Jan-Mar2021.pdf

fruitie
post Mar 4 2021, 01:38 PM

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Yeah. rclxms.gif Applied on 2nd. rclxms.gif

RM0.00(RHB):Your credit card has been approved on 04/03/2021. The approved card is RHB Shell Visa Credit Card, please call 03-92068118 for inquiry.
gantzcry
post Mar 4 2021, 01:40 PM

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QUOTE(fruitie @ Mar 4 2021, 01:38 PM)
Yeah. rclxms.gif Applied on 2nd. rclxms.gif

RM0.00(RHB):Your credit card has been approved on 04/03/2021. The approved card is RHB Shell Visa Credit Card, please call 03-92068118 for inquiry.
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mine approve on 3/3/2021, wondering when will it arrive at my home sweat.gif
markchan
post Mar 4 2021, 02:03 PM

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QUOTE(fruitie @ Mar 4 2021, 01:38 PM)
Yeah. rclxms.gif Applied on 2nd. rclxms.gif

RM0.00(RHB):Your credit card has been approved on 04/03/2021. The approved card is RHB Shell Visa Credit Card, please call 03-92068118 for inquiry.
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Welcome to rhb cc family lol
fruitie
post Mar 4 2021, 02:03 PM

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QUOTE(gantzcry @ Mar 4 2021, 01:40 PM)
mine approve on 3/3/2021, wondering when will it arrive at my home sweat.gif
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I wonder where mine will be sent to.. sweat.gif Time to find out.

This post has been edited by fruitie: Mar 4 2021, 02:03 PM
GrumpyNooby
post Mar 4 2021, 02:06 PM

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My colleague who applied about the same time as I did last month hasn't got his card nor call from the branch to pick up the card. He said didn't receive SMS about the card has been sent out too.

Just now, he tried to reach out to RHB CS and apparently as famous as its reputation, RHB CS is always never fail to disappoint you by extremely hard to get hooked up to the real person to talk to.

This post has been edited by GrumpyNooby: Mar 4 2021, 10:59 PM
tan_aniki
post Mar 4 2021, 02:08 PM

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09/02/2021 09/02/2021
BIGPAY MY-ECOM KUALA LUMPUR MY
50.00

10/02/2021 10/02/2021
CARD SERVICE TAX
25.00

03/03/2021 03/03/2021
Activation Cash Back
25.00
GrumpyNooby
post Mar 4 2021, 02:09 PM

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QUOTE(tan_aniki @ Mar 4 2021, 02:08 PM)
09/02/2021 09/02/2021
BIGPAY MY-ECOM KUALA LUMPUR MY
50.00

10/02/2021 10/02/2021
CARD SERVICE TAX
25.00

03/03/2021 03/03/2021
Activation Cash Back
25.00
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Maybe BigPay is not e-wallet.
tan_aniki
post Mar 4 2021, 02:14 PM

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QUOTE(GrumpyNooby @ Mar 4 2021, 02:09 PM)
Maybe BigPay is not e-wallet.
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their 1st spend no exclusion, subsequent for 10% cb only applicable for the exclusion
GrumpyNooby
post Mar 4 2021, 02:26 PM

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For those who is going to collect the cards from the branch or setting up RHB Now, maybe can utilize this:

[𝐔𝐏𝐃𝐀𝐓𝐄] 𝐍𝐎𝐓𝐈𝐂𝐄: 𝐑𝐄𝐀𝐋-𝐓𝐈𝐌𝐄 𝐌𝐎𝐁𝐈𝐋𝐄 𝐄-𝐓𝐈𝐂𝐊𝐄𝐓𝐈𝐍𝐆 𝐀𝐍𝐃 𝐀𝐏𝐏𝐎𝐈𝐍𝐓𝐌𝐄𝐍𝐓 𝐀𝐏𝐏 𝐍𝐎𝐖 𝐀𝐕𝐀𝐈𝐋𝐀𝐁𝐋𝐄 𝐀𝐓 𝐀𝐋𝐋 𝐑𝐇𝐁 𝐁𝐀𝐍𝐊 𝐁𝐑𝐀𝐍𝐂𝐇𝐄𝐒

Dear Valued Customers,

We are pleased to announce that our real-time mobile e-ticketing service through the Queue Management System (“QMS”) App is now available at all 208 RHB Bank and RHB Islamic Bank branches in Malaysia.
Customers’ health, safety and convenience remain a key priority to us especially throughout the COVID-19 pandemic. Although we strongly encourage the use of our internet and mobile banking services, we understand that some customers need to perform banking activities at our branches in person. For these customers, this convenient real-time queue and appointment system can give you a hassle free ‘visit-to-the-branch’ journey.

For our previous post and more information, please refer below.



This post has been edited by GrumpyNooby: Mar 4 2021, 02:27 PM
fruitie
post Mar 4 2021, 03:47 PM

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WMC or VS ya? The agent wanted to apply WMC for me without noticing I wanted Shell Visa, after I told her I only need Shell Visa now, she applied that for me.

I told her I will add the cards later if I need to. Actually the biggest barrier for me is SST RM 25 for each card. tongue.gif I read both WMC or VS looks similar but different categories, so if I want to use for online I guess I will stick to VS. Or both also no good?
ClarenceT
post Mar 4 2021, 04:07 PM

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QUOTE(fruitie @ Mar 4 2021, 03:47 PM)
WMC or VS ya? The agent wanted to apply WMC for me without noticing I wanted Shell Visa, after I told her I only need Shell Visa now, she applied that for me.

I told her I will add the cards later if I need to. Actually the biggest barrier for me is SST RM 25 for each card. tongue.gif I read both WMC or VS looks similar but different categories, so if I want to use for online I guess I will stick to VS. Or both also no good?
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https://www.rhbgroup.com/files/personal/car...gnature_mcc.pdf

I will recommend VS as you may go to recreational club, theme park (entertainment), departmental and clothing stores (shopping).
fruitie
post Mar 4 2021, 04:11 PM

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QUOTE(ClarenceT @ Mar 4 2021, 04:07 PM)
https://www.rhbgroup.com/files/personal/car...gnature_mcc.pdf

I will recommend VS as you may go to recreational club, theme park (entertainment), departmental and clothing stores (shopping).
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Sounds good and thanks for the recommendation. rclxms.gif

And any tips to get hold on CS? I called 12 times and none of them was connected to CS. All asked me to try again and said goodbye to me. doh.gif
ClarenceT
post Mar 4 2021, 04:17 PM

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QUOTE(fruitie @ Mar 4 2021, 04:11 PM)
Sounds good and thanks for the recommendation. rclxms.gif

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Can buy AEON vouchers at AEON Departmental. tongue.gif
Kyan0411
post Mar 4 2021, 05:36 PM

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QUOTE(tan_aniki @ Mar 4 2021, 02:14 PM)
their 1st spend no exclusion, subsequent for 10% cb only applicable for the exclusion
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I also thought so cause CS said any spending as long as rm50 above.. but someone here told me not so

This post has been edited by Kyan0411: Mar 4 2021, 05:36 PM
sg999
post Mar 4 2021, 10:47 PM

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QUOTE(Kyan0411 @ Mar 4 2021, 06:36 PM)
I also thought so cause CS said any spending as long as rm50 above.. but someone here told me not so
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Same, and my friend got CB RM25 - first spend at shell rm70.
GrumpyNooby
post Mar 4 2021, 10:48 PM

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QUOTE(sg999 @ Mar 4 2021, 10:47 PM)
Same, and my friend got CB RM25 - first spend at shell rm70.
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This is rather a good news that is very comforting!
Thanks for sharing! thumbup.gif

This post has been edited by GrumpyNooby: Mar 4 2021, 10:51 PM
klsmurf
post Mar 4 2021, 10:56 PM

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QUOTE(GrumpyNooby @ Mar 4 2021, 02:06 PM)
My colleague who applied about the same time as I last month hasn't got his card nor call from the branch to pick up the card. He said didn't receive SMS about the card has been sent out too.

Just now, he tried to reach out to RHB CS and apparently as famous as its reputation, RHB CS is always never fail to disappoint you by extremely hard to get hooked up to the real person to talk too.
*
Same here. Applied early Feb, agent called and said to expect a call from the branch to collect my card but till now still nothing.

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