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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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sjz
post Mar 13 2022, 11:07 AM

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QUOTE(ClarenceT @ Mar 13 2022, 07:55 AM)
I top up at 5am, got nothing. smile.gif
Expected so not disappointed.
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even 12:00:30 or 12.01am gets nothing. shocking.gif
i nvr expect for it.. it got anything treat as extra nod.gif
sjz
post Mar 15 2022, 09:51 AM

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QUOTE(fruitie @ Mar 14 2022, 08:58 PM)
I sent a secured message over RHB online, asking about SST rebate.

They replied me this:

Thank you for your message to RHB Bank

Further to your concern, we have raise recommendation for RM25 cashback to be given to your credit card account. Kindly take note the fulfillment period is within 2 statement cycle.

Should you require further assistance about other RHB banking products & services, you may send another message and we would be glad to assist you.

Thank you for using www.rhbgroup.com

---

What are the chances to get it? laugh.gif 2 statement cycles means 2 months later? sweat.gif
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confirm getting it.. biggrin.gif
they just state a longer period, usually within few days we will see the RM25 credited into account.
sjz
post Mar 15 2022, 09:59 AM

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QUOTE(fruitie @ Mar 15 2022, 09:57 AM)
Thanks guys! It has been a week but I still don't see anything yet. I will monitor my app. biggrin.gif
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01/02/2022 10:16:55

Thank you for your message to RHB Bank

Further to your concern, we have raise recommendation for RM25 cashback to be given to your credit card account. Kindly take note the fulfillment period is within 2 statement cycle. Kindly be advised to make the payment first and the cashback will given to your card after 2 statement cycle.

Should you require further assistance about other RHB banking products & services, you may send another message and we would be glad to assist you.


04/02/2022 CST CASH BACK 25.00


for me its 3 days. thumbup.gif

This post has been edited by sjz: Mar 15 2022, 09:59 AM
sjz
post Apr 5 2022, 10:41 AM

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QUOTE(contestchris @ Apr 5 2022, 10:29 AM)
Sent a secure mail last night, got a reply this morning. Mind you, this has been my primary card for the past year. Total transactions amounting to >RM20k.

----------

Thank you for your message to RHB Bank

With regard to your concern, we regret to inform that the Card Service Tax (CST) is not waivable as this is a service tax payable to the Government.

Hence, you need to remit the necessary payment within the payment dateline as to avoid additional financial charges.

However, the Bank would absorb the CST if you agree to maintain the credit card and to perform either one of the following,

i) Spend / swipe 3x using your credit card within 2 weeks or,
ii) Sign up for RHB Balance Transfer/CashXcess/Dial-An-Instalment (for Principal cardholder only) or,
iii) Sign up with 1 auto billing (Smart pay).

Each card need to perform either one on above transaction.

We kindly advice you to revert your consent and preferred option to us for our further action.

Should you require further assistance about other RHB banking products & services, you may send another message and we would be glad to assist you.
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it's a very generous offer.
just swipe 3x.

for some other bank like SC, they will offer you option 2 only.

This post has been edited by sjz: Apr 5 2022, 10:41 AM
sjz
post Apr 11 2022, 06:26 PM

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QUOTE(fruitie @ Apr 11 2022, 11:29 AM)
I know I shouldn't be asking now but seeing earlier replies that you guys got the rebate quite fast, until now I still haven't seen it rebated back to me. laugh.gif
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probably need to send them another secure mail to follow up.
seemingly most ppl getting it within 1 week .
i got within 3 days

This post has been edited by sjz: Apr 11 2022, 06:26 PM
sjz
post Apr 11 2022, 09:40 PM

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QUOTE(asiatrader98 @ Apr 11 2022, 08:56 PM)
guys, mind to share with me payment of TNBĀ  (under utility) with TNB wedsite entitle cash back? thanks
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of ccourse for rhb shell.
under utilities 5% max cb cap RM50, min spend 2.5k / mth

This post has been edited by sjz: Apr 11 2022, 09:40 PM
sjz
post Apr 27 2022, 02:17 PM

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any idea how to access secure mail in the new interface?

old interface still accessible via link, but i think it will be gone soon
sjz
post May 14 2022, 09:49 AM

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QUOTE(LostAndFound @ May 14 2022, 06:41 AM)
Is RHB e-banking website down?

EDIT: Ah I checked with app, app got show maintenance till 9am. Dunno why website don't show the same.
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working now
sjz
post May 14 2022, 01:34 PM

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QUOTE(LostAndFound @ May 14 2022, 10:47 AM)
The old site ( https://logon.rhb.com.my/ ) isn't though. RIP =*( I hate these mobile-first designs.

EDIT: Wth, the new site can't seem to do the following:-

Schedule duitnow payments (I do this for CC bills) for future date
Save credit card numbers as transfer details (it says 'invalid account number')

Also the only benefit of the new website is supposed to be that it matches the app, but.... doesn't seem to reflect? What's the point of all this wei....

Anyone know how to do the two things above?
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and no more secure message doh.gif
forced to call multiple times to reach them
sjz
post May 16 2022, 09:12 AM

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QUOTE(helloguyssss123 @ May 15 2022, 11:29 AM)
their CS really worst! called, but no one answerĀ  vmad.gif
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yes.
not one of the worst, but THE WORST.

getting them answering your phone call is like lottery brows.gif
sometimes might successfully get to them.

the main prob is that, we don't mind waiting or holding on the line for say 30 mins to get a CS,
but DON'T EVER CUT OFF the phone line and NEVER call back.

This post has been edited by sjz: May 16 2022, 09:12 AM
sjz
post Jul 17 2022, 01:29 PM

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QUOTE(tan_aniki @ Jul 16 2022, 10:53 PM)
dun simply fall into zero cash advance offer
aeon also like to offer this
the interest is charge by daily including all outstanding balance, dun play play
*
agreed.

instead of cash advance

there r better option and rate for BT, for eg.
Affin 0% BT up to 80% of current credit limit.
1 year. (Current card holder applies too brows.gif, many other bank all offer new to bank )
might as well use some card -> ewallet cash out and use Affin BT to that card.

else there is instalment plan with very minimal charge
RHB dial an instalment 1% p.a. for 12 months. (eff. 1.84% p.a) >RM1k
PBB visa 0% p.a. for 10 months >RM3k
Affin 0% 12 months >RM2k

This post has been edited by sjz: Jul 17 2022, 01:33 PM
sjz
post Jul 17 2022, 01:48 PM

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QUOTE(freshinewbie @ Jul 17 2022, 01:42 PM)
Thanks for the idea, I’m new to BT, may I know if using reward cc to reload n BT to other cc. Am I still get the reward point After BT out the balance ?
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yes, entitled.

as BT is being treated same as payment of credit card.

for eg RHB -> ewallet
affin BT RHB.

RHB reward point will be entitled

This post has been edited by sjz: Jul 17 2022, 01:49 PM
sjz
post Jul 18 2022, 10:47 AM

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QUOTE(ChiaW3n @ Jul 18 2022, 09:56 AM)
The one near my neighbourhood, and not all shell come out a wave terminal at the pump. That’s why I always go back to this particular shell to pump
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seldom see Shell with a wave.

that's what i am not happy with shell.
and quite a number of stations having difficulty detecting the card inserted, keep on asking to remove card and retry.
need try a few times only can
sjz
post Nov 17 2022, 04:35 PM

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QUOTE(TendouSouji @ Nov 17 2022, 04:27 PM)
Btw.. does RHB accept SST waiver requests?
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Yes. but take note of the term used.
you can't waive a gov tax.
you can ask for rebate to offset the sst

This post has been edited by sjz: Nov 17 2022, 04:36 PM
sjz
post Mar 14 2023, 03:45 PM

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QUOTE(victorywp @ Mar 14 2023, 02:46 PM)
If you use tng ewallet, you may use the duitnow feature to pay your cc account or loan account. Just key in the bank, account number, amount.
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be responsible.
don't simply give a method without disclosing the risk of account being banned from using cc reload if the duitnow is used within a short period after cc reload.
sjz
post Mar 15 2023, 10:04 AM

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QUOTE(Chinus @ Mar 14 2023, 05:29 PM)
By using this method to pay cc & loan, will be very high possibility of getting ban right?
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yes. very high risk, especially if you do the duitnow within 24 hours after cc reload.

regardless of transferable or non-transferable limit.

tats y i ask the person to be more responsible when giving suggestion.

once reload using cc blocked, it will be a hassle for many

This post has been edited by sjz: Mar 15 2023, 10:04 AM
sjz
post Mar 16 2023, 08:55 AM

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QUOTE(victorywp @ Mar 16 2023, 01:12 AM)
And before someone try to accuse me again, i would like to clarify that i have never tried to immediately transfer out after reload tng with cc before. Why? It's not because i know the risk and i tried to hide it from anyone.

It's because i use tng as my savings account + fd by putting it into go+. I always maintained it at rm9.5k to get 90sen interest every day. And i only transfer out to pay all my cc & loan accounts when they are due.
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chill bro.
noone is accusing you.

we just hope you can put a note on the risk involved in doing so to prevent someone new to this do it after see your tips and kena ban straight.

as for bigpay, yes you can do it, but occasionally there is ppl reporting ban but once you submitted your statement most likely they will cancel the ban.

but for tng you can read back how many forumers reported received suspicious activity warning email + ban on cc reload and duitnow within a short period of time


Tng Ewallet threadhttps://forum.lowyat.net/topic/5005818/+16240

This post has been edited by sjz: Mar 16 2023, 08:56 AM
sjz
post Mar 16 2023, 02:52 PM

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QUOTE(vkashin @ Mar 16 2023, 02:08 PM)
it is more like no response on the terminal side, which leads me to suspect the card itself may be faulty.. the error shown after a while is time out error, and asking to retry again
just wondering if we end-users have a way to check if it is working as usual or not
but anyhow since the plastic on the card is already peeling off, maybe can hit two birds with one stone by asking them to reissue a new card
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u can call CS & report to them on a lot of time unable to use wave at different merchants,
most likely they will issue and send a new card to you foc

This post has been edited by sjz: Mar 16 2023, 02:52 PM
sjz
post Apr 27 2023, 10:22 AM

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QUOTE(uncle_toufu @ Apr 27 2023, 06:47 AM)
toped up 400 in early time of this campaign, still not yet got the cashback bangwall.gif
*
i just giv up on the campaign, being too competitive.
don't expect anything for the campaign, if getting anything would b a plus
sjz
post Jun 9 2023, 08:55 AM

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but 1 thing to take note though, taken up the 0% will show we have high utilization of credit limit.

so if you are applying other loan facilities, this might affect other bank decision or hesitate in granting more credit to you

This post has been edited by sjz: Jun 9 2023, 08:55 AM

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