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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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sjz
post Jun 9 2023, 11:05 AM

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QUOTE(Barricade @ Jun 9 2023, 10:14 AM)
Based on CCRIS i have more than 800k credit limit combined from 11 banks. I'm am just utilizing 30k from RHB. Consider puny utilization right?  tongue.gif
*
yup.
30k / 800k is peanuts.

but more of total utilization all over 11 banks.

my personal experience, when i getting a housing loan ~700k ish,
apply from few bank, all other banks approved with 90% margin, but suddenly this P bank that i attempt to choose give only 80% margin,
when asked, they say is due to the 30k 0% thing, it seem reflect to them that we need to use CC limit for down payment, so they reduce margin to 80%.

need to appeal and show proof of savings, only they will approve 90%

This post has been edited by sjz: Jun 9 2023, 11:08 AM
sjz
post Jun 28 2023, 09:44 AM

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QUOTE(poweredbydiscuz @ Jun 28 2023, 08:51 AM)
My rhb cashback cc did not received any cashback in this month's statement. Called CS and they said will investigate. Anyone have similar experience?
*
i have the same prob. totally no cb at all.
just called rhb cs, was told that quite a number of cust have the same prob of no cb for statement date 26th.

they'll investigate and credit bck

This post has been edited by sjz: Jun 28 2023, 09:46 AM
sjz
post Jun 28 2023, 10:10 AM

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QUOTE(beLIEve @ Jun 28 2023, 09:54 AM)
Mine was delayed a day or two last month. I did not make any report, maybe someone else did.
*
for me, if slight delay is ok,
as well as the cb included in 26 Jun statement.

This post has been edited by sjz: Jun 28 2023, 10:11 AM
sjz
post Jun 29 2023, 01:01 PM

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QUOTE(ronnie @ Jun 29 2023, 11:20 AM)
Just received a callback from RHB customer service dept.
The 26-June cash back will be credited on 26-July together with the July cashback
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they tell me the same but i tell them i disagree.
the missing cb must be credited immediately or soonest possible and not on 26 july.

they say will inform the relevent dept
sjz
post Jun 30 2023, 08:27 AM

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QUOTE(poweredbydiscuz @ Jun 30 2023, 06:03 AM)
Cashback is credited with transaction and posting date of 29th.
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got it too. whistling.gif
sjz
post Jul 30 2023, 04:34 PM

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QUOTE(ronnie @ Jul 30 2023, 04:20 PM)
I didn't call and receive it on 29/7..last month also same date (29/6, after i call in).
I think it's the system: Statement date 26/7 gets on 29/7 (3 days)  confused.gif

But other statement date seem to be on the statement date. ..is this true ?
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mine is 26th statement date.
cb not in statement, only got it on 29th.
did not make any call to complaint
sjz
post Aug 10 2023, 09:50 AM

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its good for them to give reminder.
but probably a SMS will do.

not much ppl will like to hav calls
sjz
post Aug 22 2023, 02:58 PM

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that's the reason why i never bother to join the e-Commerce promotion.
miss by 1 sec and you got nothing.
this is how competitive it is
sjz
post Aug 29 2023, 09:11 AM

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QUOTE(poweredbydiscuz @ Aug 29 2023, 09:03 AM)
Same same.

Basically we can only utilize the cashback on next month.
*
delay as usual.
statement date 26th, not receive any cb till now.
sjz
post Aug 29 2023, 09:25 AM

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QUOTE(ronnie @ Aug 29 2023, 09:13 AM)
i expect the drop on 29th Aug ..but now statement pun not arrived in email
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yup.
no statement, no cb doh.gif doh.gif

seemed like they intentionally do so.
to avoid cb posted in the same statement.

else, it won't b a recurring problems for months

This post has been edited by sjz: Aug 29 2023, 09:26 AM
sjz
post Aug 29 2023, 09:31 AM

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QUOTE(beLIEve @ Aug 29 2023, 09:29 AM)
I always utilize cashbacks to offset payment. If I don't have memory leak, only HSBC doesn't allow that - that was back in 2018. Now I don't know.
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CIMB don't allow that too.
i use rebate to offset statement balance yet being charged interest.

i make a big fuss about it and they eventually agree to waive the interest charge.

QUOTE(cybpsych @ Aug 29 2023, 09:30 AM)
dont think so

got my cb credited on statement date @ 12th

i noticed this issue keeps recurring for statement date(s) later of the month(?).
*
yup.
for 26th statement date keep happening for months already.

This post has been edited by sjz: Aug 29 2023, 09:32 AM
sjz
post Aug 30 2023, 09:44 AM

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for RHB, any cash back can offset as payment right?
sjz
post Aug 30 2023, 03:01 PM

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QUOTE(ClarenceT @ Aug 30 2023, 10:27 AM)
Though currently yes for RHB CC, I always pay >= statement balance.
Who knows if system changes or legal issue, the card issuer has the rights to charge interest.
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yes.
that's what i worry of.
although can call in request waiver but its a hassle for us.

so far as i know CIMB can't.
sjz
post Oct 15 2023, 12:27 PM

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wait a few days more, sometimes they will b late in crediting the cb
sjz
post Oct 20 2023, 12:39 PM

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QUOTE(xiaoxiaoshen @ Oct 20 2023, 12:29 PM)
definitely hard sell, which the sales can get commission if close the deal. i had join other for the health plan talk then get free room stay. the sales really mad at me, when i not signing the package: i had talked to you so long, and make effort on explaining all the items and you not signing it, waste my time, i better serve other customer........bla bla bla....

first rules to avoid this, you will require not show any interest to their packages, if you are hard person, you can just tell, i just grab this advantages to come for this vacation, definitely i will not sign any package, then after sales simply explain the thing then let you go.
*
win win situation. tongue.gif tongue.gif

save their time and ours.


sjz
post Oct 26 2023, 11:40 AM

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QUOTE(xiaoxiaoshen @ Oct 26 2023, 11:02 AM)
RHB shell just top up e wallet 1000 n get 50CB then pay every thing with e wallet, doesn't this hassle free? and can spend on the category that with no CB, like government, insurance or even buy char kuey teow with uncle tony that accept e wallet.
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RHB shell
if reload 1k, you only get RM10 cb not RM50

you need min 2.5k monthly spend to get RM50 cb

This post has been edited by sjz: Oct 26 2023, 11:40 AM
sjz
post Dec 7 2023, 04:14 PM

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QUOTE(lowyat101 @ Dec 7 2023, 03:05 PM)
ya wanna know this as well. just got charged the rm25. if call them will they entertain?
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try and see.
so far rhb quite ok in giving rebate to offset.
sjz
post Jan 9 2024, 01:51 PM

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QUOTE(szenyee @ Jan 8 2024, 06:58 PM)
Ya. Also people will think that you are scammer.
*
true

if i'm the 1 being approachd, i will reject outright.

don't ever come near me, lol tongue.gif tongue.gif

This post has been edited by sjz: Jan 9 2024, 01:52 PM
sjz
post Mar 7 2024, 09:00 AM

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QUOTE(kimgy86 @ Mar 7 2024, 08:42 AM)
Hi guys, can RHB waive/pay the SST for customer like other banks?
Thanks!
*
no prob to waive / rebate SST.
but takes a long time.
about 2 months to be credited.

you need to pay first

This post has been edited by sjz: Mar 7 2024, 09:01 AM
sjz
post Mar 26 2024, 01:53 PM

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QUOTE(fruitie @ Mar 26 2024, 11:45 AM)
Yeah, I called them yesterday and it is so easy to get them now.

I need to spend RM 50x3 within two weeks to waive AF and also get SST rebate.
*
i been waiting since Jan.
they approved the SST rebate request when i call them 27 Jan.

but i'm not getting the SST rebate yet till now.
everytime i call them they keep asking to wait for next statement doh.gif doh.gif

This post has been edited by sjz: Mar 26 2024, 01:54 PM

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