Welcome Guest ( Log In | Register )

523 Pages « < 173 174 175 176 177 > » Bottom

Outline · [ Standard ] · Linear+

Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

views
     
alandhw
post Apr 15 2020, 04:06 PM

Regular
******
Senior Member
1,961 posts

Joined: Jun 2010


QUOTE(cucikaki @ Apr 15 2020, 03:48 PM)
They simply hang up the line after 6 mins. They should have let customer to wait till die
*
Exactly...then redial will repeat again the MCO statement which take 2 minutes..
tohff7
post Apr 23 2020, 12:50 AM

FF7 GOAT
******
Senior Member
1,581 posts

Joined: Mar 2008


RHB service sux

My card magically got approved after 2 months. Applied before MCO, so I opt to self-collect at branch.

Call CS and no pick-up. Emailed and no reply.

Today branch manager in KL called me self-collect (i live in Puchong btw).

The best part? I ask them to courier to my home address and they said can’t. Really speechless
ziteng
post Apr 28 2020, 01:46 PM

New Member
*
Junior Member
17 posts

Joined: Mar 2010
QUOTE(tohff7 @ Apr 23 2020, 12:50 AM)
RHB service sux

My card magically got approved after 2 months. Applied before MCO, so I opt to self-collect at branch.

Call CS and no pick-up. Emailed and no reply.

Today branch manager in KL called me self-collect (i live in Puchong btw).

The best part? I ask them to courier to my home address and they said can’t. Really speechless
*
indeed, their customer service experience need to improve.

just a small tips for you
when you collect your credit card, remember to register your mobile number at counter
else i bet they will call you and ask you go to brunch to register again.
register mobile number at atm didn't work for credit card (only work for debit card)
this is my previous experience
ClarenceT
post Apr 28 2020, 02:04 PM

10k Club
********
All Stars
14,965 posts

Joined: May 2015
March 2020


Attached thumbnail(s)
Attached Image
effectz
post Apr 29 2020, 06:32 AM

Regular
******
Senior Member
1,112 posts

Joined: Oct 2006
QUOTE(ClarenceT @ Apr 28 2020, 02:04 PM)
March 2020
*
Whoa. Quota still have even on the 27th?

I see it's march. Going to top up 1 may.

This post has been edited by effectz: Apr 29 2020, 06:33 AM
lowyat101
post May 4 2020, 12:39 AM

Look at all my stars!!
*******
Senior Member
2,549 posts

Joined: Sep 2011
so far RHB need to collect from branch
rhodon
post May 6 2020, 09:30 PM

Enthusiast
*****
Junior Member
827 posts

Joined: Oct 2016
i being charge service tax on March, paid already, forgot to call for waive or cashback. didnt use it on April until now.

if i cancel my card now, will the RM25 be refunded?

This post has been edited by rhodon: May 6 2020, 09:30 PM
lamode
post May 6 2020, 10:34 PM

anything could happen!
*******
Senior Member
3,904 posts

Joined: Jul 2007
QUOTE(rhodon @ May 6 2020, 09:30 PM)
i being charge service tax on March, paid already, forgot to call for waive or cashback. didnt use it on April until now.

if i cancel my card now, will the RM25 be refunded?
*
if no transaction after SST, u can cancel without paying.
tan_aniki
post May 6 2020, 10:43 PM

Look at all my stars!!
*******
Senior Member
9,052 posts

Joined: Feb 2006


QUOTE(lamode @ May 6 2020, 10:34 PM)
if no transaction after SST, u can cancel without paying.
*
he already paid...

i don't think bank will refund lo...

but rhb ok 1, 1st year they charged, then approaching 2nd year i told them i want cancel the card due to SST unable to rebate and they told me i can request after the SST is charged, same for my supp card
rhodon
post May 6 2020, 11:05 PM

Enthusiast
*****
Junior Member
827 posts

Joined: Oct 2016
QUOTE(tan_aniki @ May 6 2020, 10:43 PM)
he already paid...

i don't think bank will refund lo...

but rhb ok 1, 1st year they charged, then approaching 2nd year i told them i want cancel the card due to SST unable to rebate and they told me i can request after the SST is charged, same for my supp card
*
ok.because last month my citibank kena charge, again i paid already then only call for waive but rejected by them. so i proceed to cancel it eventhough already paid the rm25, but after 1 month of cancel, they refund back my money. maybe that is because i never use that card. this rhb card i still got use one time after sst is charge.
lamode
post May 7 2020, 08:38 PM

anything could happen!
*******
Senior Member
3,904 posts

Joined: Jul 2007
QUOTE(rhodon @ May 6 2020, 11:05 PM)
maybe that is because i never use that card. this rhb card i still got use one time after sst is charge.
*
sorry i overlooked your msg, then confirm non refundable.
unless they give you in the form of rebate as part of retention offer.

This post has been edited by lamode: May 7 2020, 08:38 PM
Leroi2x
post May 8 2020, 12:17 PM

Enthusiast
*****
Junior Member
701 posts

Joined: Oct 2009
any1 facing issue of making payment ?
i try to make payment from other bank account via instant transfer but keep showing error
been try ocbc and hlb
pisang
post May 12 2020, 08:20 AM

Enthusiast
*****
Senior Member
854 posts

Joined: Jan 2007
i tried this morning. no problem for HLB instant trsfer to RHB
rickyro
post May 12 2020, 10:35 AM

Enthusiast
*****
Junior Member
914 posts

Joined: Mar 2011
answer found

This post has been edited by rickyro: May 12 2020, 10:35 AM
triple c
post May 13 2020, 10:17 PM

Getting Started
**
Junior Member
198 posts

Joined: Jan 2016
QUOTE(ClarenceT @ Apr 28 2020, 02:04 PM)
March 2020
*
When you did the topup on march?
ClarenceT
post May 14 2020, 07:02 AM

10k Club
********
All Stars
14,965 posts

Joined: May 2015
QUOTE(triple c @ May 13 2020, 10:17 PM)
When you did the topup on march?
*
2 March - ShopeePay.
tan_aniki
post May 20 2020, 07:40 PM

Look at all my stars!!
*******
Senior Member
9,052 posts

Joined: Feb 2006


RM0 RHB Mass Usage Mar-Apr campaign:U're eligible for RM100 cashback.Reply correct answer by 27/5/20 to qualify:Is RHB's logo blue?Answer YES5/NO5.T&C apply.
jefftan4888
post May 22 2020, 01:11 AM

Look at all my stars!!
*******
Senior Member
2,600 posts

Joined: Apr 2019
user posted image
Anangie
post Jun 4 2020, 07:59 AM

Getting Started
**
Junior Member
248 posts

Joined: May 2020
Any rhb credit card new application promotion now?

Which rhb credit card is best? If for online spending?
ClarenceT
post Jun 4 2020, 08:06 AM

10k Club
********
All Stars
14,965 posts

Joined: May 2015
QUOTE(Anangie @ Jun 4 2020, 07:59 AM)
Any rhb credit card new application promotion now?

Which rhb credit card is best? If for online spending?
*
RHB VS - 1%/2%/6% Cashback. Online - RM30 capped.
T&C apply.

This post has been edited by ClarenceT: Jun 4 2020, 08:12 AM

523 Pages « < 173 174 175 176 177 > » Top
 

Change to:
| Lo-Fi Version
0.0245sec    0.35    6 queries    GZIP Disabled
Time is now: 19th December 2025 - 06:31 PM