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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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tohff7
post Mar 2 2020, 11:10 AM

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How long usually RHB processed a CC application? Seems like it slower than other banks?

Applied via Ringgitplus on 25 Feb. 26th received confirmation that documents have been sent to RHB. Today call their phonebanking, still doesn't have my IC record in their applicants database.
tohff7
post Mar 2 2020, 11:52 AM

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QUOTE(!@#$%^ @ Mar 2 2020, 11:34 AM)
if u are thinking of flashsales promo, u can forget it.
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Why so?

Anyway no harm trying my luck
tohff7
post Mar 2 2020, 12:02 PM

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QUOTE(!@#$%^ @ Mar 2 2020, 11:55 AM)
because as u rightly mentioned, ur application is not even in the system yet. and the promo is limited to the first 50 approved cards, though the terms and conditions mention it's from the time of application. how do i know? i had the same experience previously. lol.
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Aiya, i got many past experiences also lol. last time T&C is activation date. so gone case

this time hope is application date/time in RinggitPlus lor. Plus, they are running this promo across 6 different banks ley. Imagine the headache if they have to wait for all 6 banks approval/application date to determine first 50 approved cards
tohff7
post Mar 2 2020, 07:34 PM

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QUOTE(!@#$%^ @ Mar 2 2020, 03:24 PM)
previously i applied a few minutes after the ad was up but didn't get also. rhb took like a month to get it approved. initially RP told me will take 2-3 months for the banks to feedback, but after a week they announced the winners d.
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What gift u trying to apply?
tohff7
post Apr 23 2020, 12:50 AM

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RHB service sux

My card magically got approved after 2 months. Applied before MCO, so I opt to self-collect at branch.

Call CS and no pick-up. Emailed and no reply.

Today branch manager in KL called me self-collect (i live in Puchong btw).

The best part? I ask them to courier to my home address and they said can’t. Really speechless
tohff7
post Sep 1 2020, 02:13 PM

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QUOTE(christie_ang @ Aug 24 2020, 09:51 AM)
it took me 4 months to get my card! I already applied through RP around April, recently only i got my card. Request multiple time of EPF submission. The verification process is very weird. After 1-2months only they turn back said my monthly salary not up to date! Sure not up to date since aready 2 months. Then i resubmit. then turn back again said i didnt give EPF2010, then i submit again. After that come back again asked for EPF2019 again...3-4 times of resubmission, in the end only get it.

I apply the card because i want to use the offer in lazada, by the time i get the card, lazada block me to use payment voucher now...geram...and RP asked me to wait 30 days from card activation date to get my sign up offer sad.gif
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RHB CC application approval process is freaking slow.

I applied in Feb, then no news, not in record (checked via phone banking), and voila - it magically approved in May.

Opt for self-collect initially, but then it's MCO. Asked the branch to mail it to my house instead and they said can't mad.gif Then i don't bother to collect. Sometime in July they called me again and ask me go branch to collect doh.gif

I ignore it, and 2 weeks ago their HQ called me, said the CC has been sent back to them, and now they will arrange to mail it to me. Got the card today.
tohff7
post Sep 2 2020, 12:24 PM

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QUOTE(Anangie @ Sep 1 2020, 11:16 PM)
Did you send any documents? I also applied in beginning of june, called, email to chase, also no respond yet. Very hard to apply rhb cc.
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I applied Ringgitplus for their iPhone flash deal. Submit thru Ringgitplus
tohff7
post Nov 19 2020, 08:14 PM

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QUOTE(victorian @ Nov 10 2020, 08:32 AM)
Anyone applied for RHB through ringgitplus ? A bit slow in processing aren’t they
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next time if u are aiming for any promo from Ringgitplus or Comparehero, pls don't choose RHB bank lmao

their department is freaking slow in approving ur application (expect 1-2 months)
tohff7
post Nov 20 2020, 08:30 PM

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QUOTE(mitodna @ Nov 20 2020, 08:22 PM)
if want fast apply RHB CC, can opt to go RHB branch direct, within few days will get to know the result
for CashXcess 0%, just call customer service, within the call able to apply
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Most of us apply because of the promo gift from Ringgitplus

 

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