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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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pisang
post Jul 22 2013, 07:48 AM

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this card looks attractive on the CB, till end of this year.

Ronnie, may i ask which application method you used? walk-in to branch?

pisang
post Jul 22 2013, 08:00 AM

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QUOTE(ronnie @ Jul 22 2013, 07:52 AM)
Walk-in to branch....
*
you got your EFP statement printed out on the spot? thanks.

i'm wondering how long will it take if i were to apply the card in Ipoh.
i notice Ronnie's application take about 2 weeks.. which i think is quite fast.
pisang
post Jul 22 2013, 08:25 AM

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thanks for sharing.

pisang
post Jul 23 2013, 02:01 PM

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let' see how is my app going.

23 July: submitted app form at Branch.
26 July: received at KL HQ for processing.
30july: bank officer called to inform card approval. Double-chk with Ivr , yes, it s approved.
??? When to receive card?
... to be continued

This post has been edited by pisang: Jul 30 2013, 03:44 PM
pisang
post Jul 29 2013, 02:08 PM

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i tried to search thru this thread and could not find the RM150 cash back campaign info.

so, here it goes.
http://www.rhb.com.my/Whats_New/cards/RM15...n/#.UfYGU3fheSp


vmad.gif vmad.gif
i forgot to include source code and programe code in my application form.. so how?
Attached Image

This post has been edited by pisang: Jul 29 2013, 02:21 PM
pisang
post Jul 29 2013, 10:46 PM

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i tried to email RHB at

customer.service@rhbgroup.com
customer.service@rhbgroup.com.my

both email address failed with bounced back mail.Delivery Status Notification (Failure)‏.

@ronnie , which email address did you use?
pisang
post Jul 29 2013, 11:15 PM

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QUOTE(ronnie @ Jul 29 2013, 11:06 PM)
customer.service@rhbgroup.com is the correct email... You will get a Auto-Acknowledgement Email after you send your query to that email
*
i re-tried and now it's ok. no bounce back mail. thank you.

Ronnie, do you have any comment on post #188 ? smile.gif

This post has been edited by pisang: Jul 29 2013, 11:17 PM
pisang
post Jul 30 2013, 07:20 AM

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QUOTE(ronnie @ Jul 29 2013, 11:22 PM)
......

Just paid my first RHB Visa Signature Bill ...... using 5% only smile.gif
*
so you are exercising the 0% financial charges for 6 months?
may i ask if it's the same like what CIMB had 3 years back , whereby you only have to pay 5% for first 5 months, and settle everything before end of the 6th month?


pisang
post Jul 30 2013, 08:47 AM

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QUOTE(ronnie @ Jul 30 2013, 07:36 AM)
I don't know about CIMB, but the T&C does mean that smile.gif
I do remember similar 0% Finance Charges for OCBC Titanium MasterCard when they "re-launch" as the first 5% cash-back CC.
*
thanks for your feedback.
if i remember correctly, there is a "catch" in the previous OCBC 0% installment program... where OCBC set the payment hierachy. The highest priority is the monthly retail trans , then followed by the installment and so on.

pls check with the bank if you think you need to clarify... otherwise just ignore my message.

have a nice day!

pisang
post Jul 30 2013, 06:43 PM

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This morning bank officer called me to inform me that my card is approved.
it only took 5 working days from the day i submitted at local RHB branch till card approval.

may i ask
1) is the card sent via courier or just normal mail?
2) can we see the CC transaction via RHB online?
3) how long does it take for the 5% overseas transction rebate to be credited into the CC account?
4. how to get RM50 GST waived?

thank you.
p/s:I emailed to RHB yesterday evening asking about RM150 rebate... no reply up to now.

This post has been edited by pisang: Jul 30 2013, 06:58 PM
pisang
post Jul 31 2013, 08:24 AM

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QUOTE(Human Nature @ Jul 30 2013, 07:13 PM)
1) courier
2) yes
3) statement due date
4) didn't ask.

p/s i emailed them last night and got the reply this evening  icon_rolleyes.gif
*
tks for your reply. appreciate that.


QUOTE(ronnie @ Jul 4 2013, 12:42 AM)
No SMS received
No card received
IVR CC check says APPROVED
Call into RHB Signature line 03-92061111 says "under process"  blink.gif  rclxub.gif  shocking.gif

And I need the card this weekend !!!!!
*
same thing happened to me right now.
yesterday, bank officer called to inform me that my CC application was approved.
i double-checked with IVR. yes, positive.

this morning call RHB to check the delivery status. To my surprise , the officer said " your card is sent for APPROVING, not approved yet!!!"
then i asked her the reason why first 2 sources said it is "approved". she replied : actually that "approved" means " sending for approving".
doh.gif

This post has been edited by pisang: Jul 31 2013, 08:27 AM
pisang
post Jul 31 2013, 11:32 AM

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yeah, just waiting for the SMS. maybe my card is not approved at the end le. who knows.



QUOTE(ronnie @ Jul 11 2013, 11:02 PM)
I've received my GST RM50 charged about 1 week after card approval date.

Latest reply from Customer Service:

If that's the case, my GST would be paid by my 5% UNLIMITED rebate already smile.gif
*
Ronnie , may i ask you how to get the rebate for GST MR50?
pisang
post Jul 31 2013, 01:54 PM

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QUOTE(ronnie @ Jul 31 2013, 12:23 PM)
There's no RM50 GST offset given yet... I was merely mentioning the 5% unlimited cash-back (until 31-Dec-2013) earned already can cover the RM50 GST
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okok. now i got ur point. thanks for clarification.

pisang
post Aug 9 2013, 12:01 AM

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Reply from RHB email:
"With regard to your message, regret to inform that bank unable to disclose the reason why your credit card application is unsuccessful....."

Anything that i can do?
pisang
post Aug 9 2013, 06:54 AM

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QUOTE(ronnie @ Aug 9 2013, 12:03 AM)
Maybe you can check your CCRIS and appeal smile.gif
*
ok.
another option would be just 'forget about it'. tks anyway.
pisang
post Aug 17 2013, 11:24 PM

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QUOTE(Human Nature @ Aug 16 2013, 02:36 PM)
First of all, give the bank some chance to take necessary actions.
If the bank fail or refuse to act upon it, then only send an email to Bank Negara.

bnmtelelink@bnm.gov.my
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if a bank rejected a CC application and refused to give any reason for rejection....do you think Bank Negara can help ?
smile.gif
pisang
post Aug 7 2016, 11:01 PM

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For Visa Signature card, the Term and conditions for 1% overseas transaction has been changed.
for latest info, pls check the link below:
http://rhbgroup.com/products-and-services/...ure-credit-card
pisang
post Sep 5 2018, 11:07 PM

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QUOTE(MGM @ Aug 19 2018, 07:59 AM)
Already confirmed no rm30 CB for rm300 spend campaign for Bigpay topup?
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would appreciate if anyone tried and can share if this is entitled for CB campaign.
pisang
post May 12 2020, 08:20 AM

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i tried this morning. no problem for HLB instant trsfer to RHB
pisang
post Jan 22 2021, 08:55 AM

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[quote=wesleycjh,Jan 21 2021, 03:25 PM]

.....
2. Groceries/Online/eWallet/Utilities: RM1000 x5% = RM50
......

haha.. for me, i would just aim for this one.

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