To whom it may concerned,

I got a HDR85 as a gift recently from a friend of mine. However, i
notice
that the sound sort of fade in and fade out with a decrease/increase in
volume from time to time after 10 minute of usage. Is my unit defect?
or is
it part of the feature in the headphone?

if it's defect, can i claim for warranty without the receipt since the
receipt is with my friend and for unforseen curcumstances, I do not
want to
ask it from him.

Regards,
Pang

From: support@sennheiser.com  Add to Address Book  Add Mobile Alert 
Date: Fri, 7 Apr 2006 11:45:26 +0200
   
Dear Mr. Woon Seong,

the transmitter features a convenient automatic on/off function. The
transmitter is switched on by the audio signal. If there is no
sufficient
audio signal for about 5-10 minutes, the transmitter automatically
switches
off. The transmitter is now in a stand-by mode, its power consumption
is
very low so that it can remain connected to the mains. Accupacks can
always
be recharged when the transmitter is connected to the mains.
Adjusting the Volume:
Set the volume of your sound source to a medium (or almost sufficient)
value. With some supplying devices, the volume for the headphone output
can
be regulated separately.

With my own words:
If the transmitter T 85 is connected to the sound source, but the level
of
the supplying socket is too small, the on /off automatic switches off
the
transmission of the transmitter. Pulling out and pluggin in the
AF-cable
plug or the wall transformer you generate a cracle, that may be higher
with
it's peaks than the supplied AF-signal. The transmitter starts working
once
again, but only for the short mentioned time.
Please increase the supplying AF-voltage of your sound source to get
the
transmitter working securely during the sound source is switched on.
Very often some customers connect the transmitter at RCA output sockets
-
and not to the headphone socket. The headphone sockets at amplifiers,
receivers a.s.o. are depending with it's level to the loudness control
for
the loudspeakers. The RCA output is an independed constant level,
higher
than a decreased standart headphone output.

Please try this setting or adaptation once again and follow the given
hints. The individual listening volume should be only adjusted with the
volume control at the headphone itself and the setting at the source
should
kept constand at a sufficient level.

I think your transmitter is working like it should and you may now fix
it,
kind regards

Günter Hitz,
Marketing Operations Service Support

Sennheiser electronic GmbH & Co. KG
Am Labor 1
30900 Wedemark
Germany

Phone: +49 (5130) 600-633
Fax:      +49 (5130) 600-436
email:    support@sennheiser.com
Web:      http://www.sennheiser.com

To whom it may concerned,

I got a HDR85 as a gift recently from a friend of mine. However, i
notice
that the sound sort of fade in and fade out with a decrease/increase in
volume from time to time after 10 minute of usage. Is my unit defect?
or is
it part of the feature in the headphone?
if it's defect, can i claim for warranty without the receipt since the
receipt is with my friend and for unforseen curcumstances, I do not
want to
ask it from him.

Regards,
Pang

and basically i do not earn anything. I brought it for RM 1000. I sold it for Rm400 - shipping -packing -sms. So wat the hell did i earn ? from RM1000 down to less than RM400 is earning ?

Your email to them.
1) is it a gift or you bought it for RM1000? arent you conradicting yourself?

2) if you yourself suspect it is a defect, eventhough it is 'normal' on all their headphones, shouldn't you atleast inform the buyer as well about the 'problem'? and the reason for selling it cheap?

My email to them
Their reply
ok, now that it is not faulty as verified by sennheiser support engineer, i think i reserved my right to NOT refund at all.

personal warranty apply to faulty. Now that it is not faulty, and u r not happy with the 80% refund, I think i have my right to NOT refund u.

well i can guess something now. There will be definitely more complains. and since u hated the thing so much, i would guess if the product arrived ur hand again, it will be a broken (it's just so easy to abused a headphone to dead) and another thread will be opened to FORCED me to full refund. There should be a fair judgement on this. So many brilliant ppl, should have some brilliant idea. Time to contribute

i do not think personal warranty apply for 'customer satisfactory' and can return at anytime if not happy within warranty period. Carrefour can do that. I'm not Carrefour. I do not have a shop and did NOT mark up the price to earn something to offer this kind of warranty.

and basically i do not earn anything. I brought it for RM 1000. I sold it for Rm400 - shipping -packing -sms. So wat the hell did i earn ? from RM1000 down to less than RM400 is earning ?

and for those who accused me of selling faulty product, I think u owe me an apology. Should they get a warn for flaming?

Of cuz, you r right that u cant guarantee customer satisfaction likes carrefour does..IF only you dunno about that particular "feature" problem.. BUT u knew about it and u know the feature is irritating, u didnt tell the buyer (me).. This oledi considered as the act of CHEATING

haha. well have to wait for him again? just dun get it man. obviously such feature is not stated in his sales rite? yet, he still wanna have da right for not refunding? hermmm. susah

accs, try emailing Sennheiser yourself and explain the problem and ask them "Can i send it in for RMA?"
Just act as if your headphones are under warranty
Dont forget to tell them someone else sent his in for RMA and got them back without the "Feature"

Guys, stop banging on the fact that he's Elite la
It's just a tag which has nothing to do with anything here
It's freaking annoying when ppl use it against u
There are no powers with being Elite btw

thats not cheating my fren he just hid somethign from u...
when he sold u the thing he hid something from u... from what i know when somebody is gonna sel somthing he must let the buyer beware "Caveat Emptor" of the products its defects  and anything that might induce him into buying of nto buying... he did not tell u. he has misrepresented you ont he item he sold to u

      "
A false statement of opinion is not a misrepresentation of fact. See:

        Bisset v Wilkinson [1927] AC 177.

However, where the person giving the statement was in a position to know the true facts and it can be proved that he could not reasonably have held such a view as a result, then his opinion will be treated as a statement of fact. See:

        Smith v Land & House Property Corp. (1884) 28 Ch D 7."
http://www.lawteacher.net/Contract/Vitiati...n%20Lecture.htm

in my view the seller should provide full refund or just lodge a report at the correct authority maybe under the consumer protection act or what ......
P/S buying it at RM XXXX and selling it ar RM XXX is not the point ..its unethical and immorally pratice and shoul dnot be to tolerated
just my 2 cents worth