i cant see any reason for him to not fully refund u.
[WTComplain] Against Infinity(elite member), BEWARE
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[WTComplain] Against Infinity(elite member), BEWARE
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Apr 7 2006, 03:37 PM
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#1
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Senior Member
4,482 posts Joined: Jul 2005 |
i cant see any reason for him to not fully refund u.
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Apr 8 2006, 10:53 PM
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#2
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QUOTE(vincentlee83 @ Apr 8 2006, 10:31 PM) Your email to them. yea. hw can u not tell the buyer such important feature. obviously if im da buyer after hearing such feature wudnt wanna pay so much for it isnt it?1) is it a gift or you bought it for RM1000? arent you conradicting yourself? 2) if you yourself suspect it is a defect, eventhough it is 'normal' on all their headphones, shouldn't you atleast inform the buyer as well about the 'problem'? and the reason for selling it cheap? |
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Apr 8 2006, 11:25 PM
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#3
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haha. well have to wait for him again? just dun get it man. obviously such feature is not stated in his sales rite? yet, he still wanna have da right for not refunding? hermmm. susah
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Apr 9 2006, 09:44 AM
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#4
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1st of all. i did not say ure selling faulty stuff. read back
2nd. i do think its ure fault, as it is ur duty to make thgs clear before each and every single deal ure having. 3rd. to ME crystal clear means da music able to go smooth without interference. not like dis, no base, fade in fade out.. etc 4th. if the 7 dayz warranty is still there, how about like wat the buyer said, distorted sound with no bass? dun tell me its another stupid feature they are having. 5th. well infinity not mean im siding the buyer, but rm400 bucks is a large sum of money. basically with rm400 u wud xpect to get sumthing which satisfy you. even if u recieve sum goods like dis when this kind of special feature wasnt told by the seller b4 dis, u wud also complain bout it too, wunt u? well if the buyer know regarding dis feature, AND HEZ STILL WILLING TO BUY. datz another story then. do you think so? |
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Apr 9 2006, 11:07 AM
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#5
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well, if it fallz on ethic and doin so is legal i guess ntg much can be done. well a lesson i guess.
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Apr 9 2006, 11:51 AM
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#6
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yea goods sold are not refundable. i do agree to dat. just like wat KilJim
stated, its da matter regarding ethic problem, well i guess u cant fully be blame on dis. mayb we are the different type of sellers? if im selling for dis case ill state out everythg else problems will occur after sales. nyway shudnt argue regarding dis anymore further since buyer and seller is done with it. |
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Apr 9 2006, 08:06 PM
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#7
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hahaha ntg shud be said. i feel pity for the buyer. but well da sellar put thgs another way round and seems like hez not wrong. hermm. wat shud be said. haha.
This post has been edited by kidmad: Apr 9 2006, 08:07 PM |
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Apr 10 2006, 06:14 PM
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#8
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QUOTE(low yat 82 @ Apr 10 2006, 05:27 PM) @infinity, totally agree with low yat82 it is cleared that d buyer have received an email from d company saying that ur item may at fault... this is confirmed by their service support department.. in your personal warranty period, so u shud refund to ur buyer.(from d beginning u already shud refund bcoz d buyer is totally not satisfy wit ur product).be gentlemen lar... btw, u still wanna make problem although d buyer has retreat himself to get full refund..meanwhile u onli causing trouble and say dun wanrefund at all... clearly that u dun wan that item anymore coz u noe that, u cant sold it!!! since d buyer has step down a bit, it is better u also do so... @accs_centre i feel that u not gonna get full refund... bad luck i guest btw, im clearly disappointed that infinity did not lived up to d tag he has been given... i dunno wats d tag is ab, but, since u got a tag means u contributed somethin to this forum.. but d way he tryin to solve (or i shud say hiding away) this prob, i think he dun deserve it as for us, elite tag is some1 needed to b respected...jus my 2 cents well, now even da company sayz dat its faulty. so infinity, i guess you have to keep your words? and also how can dis company sell such expensive headphone with such feature as Infinity said. i just dun understand. |
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Apr 10 2006, 07:19 PM
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#9
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a very good speech by Fuzzy
1. da way u handle thgs after sales. 2. the way u try to make everythg beneficial on ur side. 3. u did not put this special feature in ur sales trade before selling it. hiding dis special effect ability until it reaches the buyer. not to mention, as a passer by for dis thread. me myself think that the fault lies on you. whether its faulty or not. no matter what. paying rm400 for a headset means im expecting sumthg crystal clear with a smooth sound. such special effect is really not needed. and even if there is 1, i would rather call it as defective unit by the company. to be serious, in this case. u did not lose much money actually. since da thg is free. but definately, everyone who enters here reading this. thinks dat ure a BAD SELLER. and u cant deny dis, i beliff. |
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Apr 11 2006, 01:58 AM
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#10
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no point stick it at original plan. to be serious IT JUST DUN SOUND RITE WITH SUCH HEADPHONE IN PRODUCTION. dun u think so?
1st, i buy ur thg. now problem occur. u ask me to wait for da goods after ive paid u? 2nd, its just not fair for our buyer. paying rm400 and ended up with so much trouble. shouldnt u be da 1 making sure da headset is working fine with smooth sound.. etc? Infinity, i do think that, the best way for u to handle dis case rite now, is to fully refund him, get ur senn repair with no more such features and so, then once again sell it in LYP? but the way u handle ure sales now, its hardly for sum1 to buy from you again. accs, if i were u, ill definately go and look for him in his company. thgs like dat shud be talk face to face instead in LYN. |
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Apr 11 2006, 02:17 AM
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#11
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4,482 posts Joined: Jul 2005 |
QUOTE(accs_centre @ Apr 11 2006, 02:01 AM) Yes lor.. I agree to give him RM15 for his money spent on this case.. Still he dont satisfied.. ure not even near to happy from the very 1st day u recieve the headphone.If i go to find him in his working place, it will be a really unhappy ending.. so wat for u care bout happy ending for him. rite now if i were u, im totally furious with wat hez selling. plz take an effor go to his working place and look for him. and dun tell him ure goin over in the very 1st place. if i were u ill make sure he pay right on da spot. low yat82, our kawan here did no worng, did no harm. everyone is trying to help him out rite now. i dun think its wise to get a 80% or wat soever. even reading to dis thread, i beliff lots of us are unsatisfied with da way infinity is handling hez after sales service. furthermore, talking here brings you no where accs. action speaks louder than words. everything here is merely just words with no action. just go down look for da seller. and work thgs out there. WELL da way he talk by then, will make u become furious and thgs wud be different by then. This post has been edited by kidmad: Apr 11 2006, 02:19 AM |
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Apr 11 2006, 02:27 AM
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#12
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Senior Member
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the transmitter features a convenient automatic on/off function. The
transmitter is switched on by the audio signal. If there is no sufficient audio signal for about 5-10 minutes, the transmitter automatically switches off. The transmitter is now in a stand-by mode, its power consumption is very low so that it can remain connected to the mains. in ur mail its written no sufficient audio signal ony it switches off. so how cud dis be happening when ure listening with da headphone. well well, look at how da way ure talking infinity. DO I NEED TO GET A GOD DAM DEGREE TO LISTEN TO HEADPHONES!?!@#? DUN U THINK SUMTHG WHICH IRRITATES URE EAR DUN SEEM RITE? listening to sumthg like dat gonna make u feel frustated only in the end. its even better to get a cheap philip wireless instead of urz. |
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Apr 11 2006, 03:20 AM
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#13
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btw, im curious. in ur case wat does ur 7 day warranty cover?
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Apr 11 2006, 03:24 AM
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#14
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Senior Member
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yea. da way u talk and handling thgs here. it does bother me ALOT.
p.s so wat does ur warranty cover within da 7 dayz period? This post has been edited by kidmad: Apr 11 2006, 03:24 AM |
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Apr 11 2006, 03:26 AM
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#15
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ermm nop. i mean if he doesnt practice a refund, so within da 7 dayz warranty period wat else he gonna do???
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Apr 11 2006, 03:32 AM
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#16
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okok, stop arguing. Infinity so rite now ure asking mediaplex examine da unit. if faulty u refund, if not u keep da money and da head phone return to accs? am i rite?
if dat so then case close lor. wait until mediaplex comfirm. but when wud it be? |
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Apr 11 2006, 03:33 AM
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#17
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