I think you may be more like 2km away from the exchange, not the box across your road. What does that look like? Unless there is something wrong with your line, you should be getting higher attainable rate.

What speedtest result you get now? Around 3.5M? Ask them to set data rate at 5120 and you should get better speeds.

this is my stat..any good ?

Not really.
Attenuation value is close to your SNR.
And there is CRC (cyclic redundancy check) on your downstream.

Snr margin keupayaan sambungan data DSLAM ke modem.. Snr margin bergantung pada keadaan, keupayaan dan jenis "Cooper cable" yg di gunakan untuk menghubungkan DSLAM(cabinet /fiber) ke premis pelanggan.. Kebiasaan yg mnjadi punca snr margin mnjadi rendah krana kualiti cabel yg rendah atas faktor jangka masa cable itu telah di gunakan..cable di sambar petir, sambungan di antara cable di msuki air.. slain itu size ktebalan cable yg digunakan 0.5,0.6,0.9 mm.. Utk membawa data rate yg tnggi, lbih besar size adalah lbih bgus.. Kbnyakan tm menggunakan size cable 0.5 utk kbnyakan tempat yg mne mampu membawa 4mb ke bawah.. slain itu wiring di premis pengguna juga boleh mmpengaruhi sambungan.. Wayar x bersesuaian utk 8mb,.sambungan wayar wiring yg bnyak.. Smua itu punca margin mnjadi rendah.. Wiring yg elok mngunakan wayar size 0.6mm,. Tiada smbungan wayar, wiring hndak lah trus dri last point tm(dropped wire tm) ke socket di dalam rumah..

snr margin yg bgus 30-32db..jika bawah dripada 15db hubungi lah tm untk pembaikan.. Port yg dibuka pula msti 1x ganda.. Cntoh.. Jika Package 1mb,port 2mb di perlukan.. 4mb-port 5mb,8mb-port 10mb..

nope
the box is literally across the road from my house
plus thats where the telekom center is situated as well
if its at the other place thn i dnt know where the next box is situated because im living in the town area...literally inside the town
for the 4096 they set, im getting full speed actually, just the max attainable speed isn't going further to 5 figures
line is mostly ok, just sometime YT won't load fast, need to use VPN

You are getting 4Mbps in speedtest now? Mine is 8.5Mbps btw.

yes, my package is 4Mbps
i dnt wanna upgrade yet
waiting for unifi, i need the upload speed more than ever

my other place got unifi instead, but no one lives there

This post has been edited by MR_alien: Feb 11 2017, 09:06 AM

I don't know what exactly happened, but after I connected my telephone line to my old Riger modem and then reconnect it to my current TP-Link Modem, the max rate and SNR margin went up quite a lot. Anyone has an idea on what's happening?

Yes, you are on a 4M package. But what result do you get doing a speedtest eg at speedtest.tm.com.my ?

Could be that so happened you just got a better line condition after you disconnected and re-connected the line. Or you got a connection with a different modulation mode and annex type.

Haha interesting that unifi lite promo

From my observations...

Port speeds are set at:
1024 = 1280
2048 = 2560
4096 = 5120
8192 = 10240

It is based on 1.25 times.

The modem status page sometimes shows rates that are slightly less by 1 to 4 bits. For example:
5120 could be shown as 5119 - 5116.
10240 could be shown as 10239 - 10236.

Long time ago 1024 was set at 1024 which means you get about 0.8Mbps speedtest. Later port speeds were set higher to get about 1.0Mbps speedtest results to match package subscription speed.

Some 1024 were also set at 1536 (1.5 times) which results in about 1.2Mbps speeds.

For 512 uploads, the port is mostly set at 512 itself (511 - 508). This results in about 0.42Mbps speedtest. However, there are some cases where it is set at 640 (639 - 636) which again is 1.25 times. This results in about 0.52Mbps which is the more accurate setting for the subscribed 512 upload package.

Loose connection.

Anyway you are running on Annex M which is not everyone able to enjoy.

ADSL efficiency is around 85%. This is why TM only guarantee 80% of the subscribed speed.

In fact, most ISP oversea cap their users at the advertised rate. It depends on your luck.

Contract tenure is 1 year..

Yeah my area has Unifi...my concern for unifi is the amount of hacking required.. the unifi box is at the back of my house..

This post has been edited by LDP: Feb 11 2017, 08:00 PM

Dear Sir/Madam,

Thank you for contacting TM.

Referring to your e- mail dated 12th February 2017 on the concerns. We apologise for any difficulties. We understand the frustration in facing such a bad experience pertaining to this matter. Thus, we truly apologise for the inconvenience caused.

We regret to inform you that currently speed upgrade only involve for higher speed internet broadband (Unifi). Please be informed that you are important to us. This is the start of a year long campaign from TM and customers can expect more surprises in the coming month. You will hear from us from time to time as more new surprises become available. We would like to thank you for your continuous support.

Pertqaining to the concerns on Unifi coverage, we appreciate if you may provide us with details below in order for us to check further on the UniFi coverage area:

Unit / House / Lot Number :
Floor No :
Building Name :
Street type :
Street Name :
Section :
Postcode :
City :
State :

Kindly noted that we are adding FDCs (Fibre Drop Cabinets) as fast as we can. We are deploying new areas all the time. Some sections of a city may get service before others. It’s all dependent on how fast we can dig and lay cable in a given neighborhood, and get the required hardware in place.

Please be advised to register your address and details expressing of your interest at our UniFi website: https://mytm.tm.com.my/new/content/unifiord...tFound_main.jsp

This registration will enable us to call or email you when service is available at your address. We are currently unable to give better estimation time. Thank you again for your interest in UniFi. We hope the explanation has reverted to your concern.

Alternatively you may check the Unifi service availability from time to time via below link:
https://occ.unifi.my/HSBBCustomerPortal/HSB...e_checkcoverage

We hope the above explanation clarifies on the matter. We wish to take this opportunity to thank you for your continued patience and understanding as well as extend our appreciation for your continuous support to TM.

For further enquiries or feedback, chat with us at https://mytm.tm.com.my for fast and reliable online assistance. Alternatively, you may tweet us at @TMConnects, leave your comments at our Facebook, Everyone Connects or enjoy self-service assistance through TM Self Help website at www.tm.com.my.

We look forward to serve you better.

Thank you.


Regards,




Nur Ain
TM Email Team
Telekom Malaysia Berhad

Lol, they even reply on Sundays? Another automated reply?

Haha looks like it

hai mind explaining what does it means, thanks in advance,

is this one of the reason my downloaded zip file keep on corruptted everytime finished dl'ed

Your zip file corruption is not related to your DSL SNR/Attenuation, unless if the DSL signal keeps getting unstable and requires "retraining" (known as disconnect in layman)

is this normal ?



my connection always feel laggy and slow. i subscribed to 8mbps.

This post has been edited by bluestolks: Feb 15 2017, 11:23 AM