Haha feel your pain mang

TM is no Maxis. As if you have any other alternative to TM.

Already files a complaint to cfm ,,,, btw everyone accept the offer or wait ?

hope they consider my complaint
CFM/17/01/0833

should bring this to the attention of PM and Minister of Communication at their facebook page

I doubt they were not briefed about sentiments.

just that they choose to play elegant silence elegant dumb as usual.

CFM just cancelled my complaint about TM thank you surprise and marked it as junk. They told me to contact TM so I guess they also like idgaf now.

I already predict for this answer.
Luckily CFM don't mention you if you don't like the surprise, it is not the complusory must take the surprise.

not sure about CFM(did not report).. but SKMM approved my report.. lets see whats going to happen..

Any screenshot of how CFM replied to you guys?

Weird, I don't receive anything yet.
Do CFM send SMS notification to your phone?

Cause I only entered my phone number for my CFM report.

EDIT: Counter back them by saying you already referred to TM and TM support tech at its Live Chat confirmed there is no speed upgrade for streamyx users. Only pointless webe discount, voucher and hypptv which are irrelevant to broadband improvement plan. Provide CFM with the screenshot of the live chat. (Can be found throughout the other thread at /k)

This post has been edited by JohnLai: Jan 27 2017, 02:53 PM

Weird, I didn't receive SMS notification at all.

same i also received this message

I got the email from CFM just now , but haven't receive SMS from TM , is the SMS will be sent later ?

Guys... 2 things..

1) I'm in kajang using 8mbps for 3 years now.. last 1 week no internet and homeline. They said there's some major power issue. Is anyone else having the similar issue? Getting irritated now.

2) I'm paying RM169 for 8mbps.. I'm hearing people paying RM140 for the same speed.. how do i get my price changed?

Thanks

This post has been edited by vickno: Jan 30 2017, 11:06 AM

I used to pay RM130 excl gst, incl RM30 discount after I unsub the force-bundled-hyyptv-addon contract on top of basic hypptv

Is it? I didn't know I can unsubscribe that hypptv.. I'm not even using it!

during sign-up I was asked to pick a hypptv package (I think it was along the line of malay/chinese/indian bundling).

didn't pay much attention back then because my aim was the 8mb/s and not replacing astro.

so when contract is up I strolled to a random tmpoint and asked to unsub hypptv.

then only I learnt there's basic channels and there's the add-on that I unsubscribed.


- all hypptv channels that are and might be of interest to me are all preview channels, requiring extra subs for each.

- I took readings - with an 's' - even for sd channels, it consumes ~5mb/s on a best effort 8mb/s !

Mode: G.992.5_Annex_A
Type: Fast
Line Coding: Enable
Status: Up
Up Time: 21375

Downstream Upstream
SNR Margin (0.1dB): 263 210
Attenuation (0.1dB): 95 40
Output Power (dBm): 2.0 4.5
Attainable Rate (Kbps): 21804 520
Rate (Kbps): 2047 511
D (interleave depth): 1 1
Delay (msec): 0.92 0.24
Data Counter: 68180690
Clear
6091577
Clear

HEC Errors: 8 50
OCD Errors: 0 0
LCD Errors: 0 0
CRC Errors: 28 60
FEC Errors: 2 0

Total ES 73 20

Total Frames 68180690 6091577

4mb package, but when do speedtest, 99% only show 1.6x mbps......

Constant disconnects, is it my router or ISP?
I keep getting these random disconnects every so often, I used to think it was my ISP, but I've noticed a few things and I think it may be my router instead. Whenever I have these periods of being unable to connect, I've noticed that the router's setting page at 192.168.1.1 will not work at all.